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IBM B2B Integrator vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM B2B Integrator
Ranking in Business-to-Business Middleware
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Business-to-Business Middleware category, the mindshare of IBM B2B Integrator is 6.7%, up from 6.4% compared to the previous year. The mindshare of SAP Process Orchestration is 5.4%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
IBM B2B Integrator6.7%
SAP Process Orchestration5.4%
Other87.9%
Business-to-Business Middleware
 

Featured Reviews

reviewer2742345 - PeerSpot reviewer
General Manager Neverhack Spain at a tech vendor with 11-50 employees
Experience with robust integrator reveals strong performance and potential for interface updates
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.
Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything from the order to fulfillment to the payment process, except for physical packing and shipping, is fully automated for some customer orders."
"B2B provides a secure communication channel."
"I find the codeless communications, SFTP or FTP, valuable."
"The most valuable features assist with understanding data formats and transforming data."
"This solution allows for easy integration with heterogeneous applications."
"It is easy of use and it's easy to maintain. It's also faster to on-board partners."
"Out-of-box process orchestration yields quick implementations."
"The solution is fast and easy to use."
"With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"The main benefit is that the solution is low maintenance. Moreover, it's the license cost is very low because it's part of the package. The maintenance is standard maintenance. And the updates are regular. So there's a regular update and you can choose whether you want to do those updates or not."
"The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."
"SAP Process Orchestration provides extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time."
"The solution offers very good documentation and manuals to assist with understanding the solution."
"The performance of data processing has increased."
"The initial setup is easy...The solution gets automatically connected. The deployment takes six months. I rate its setup phase a ten out of ten."
"I think it is a very stable tool. My company did not have any problem with the tool."
 

Cons

"The initial setup is complex."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."
"From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native."
"End-to-end visibility and monitoring application required. The control center is available and covers this area, but it still fails in many monitoring scenarios."
"They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap."
"There is no related transaction stored in the database because it's an OLTP application."
"Patching or upgrading the product is a bit of a nightmare. It would be nice if they removed the installation manager port. We find it complicates upgrading and patching a great deal."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"The older version of the solution will no longer be supported."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."
"There are two main areas for improvement: performance and cost."
"SAP Process Orchestration could improve from an API standpoint. This is not an API management tool, which is one of its drawbacks. However, SAP has released an SAP Cloud Platform Integration which has all of the features, such as API management along with process integration to replace what they had previously."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
 

Pricing and Cost Advice

"The product costs more than 40K."
"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."
"The solution is priced at $20,000 to $30,000 per year with no extra costs."
"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."
"The pricing is based on how many cores are used and the type of cores."
"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."
"The fee for maintenance is costly."
"The solution is highly-priced."
"There are fees in addition to the licensing."
"The cost of SAP products is quite high but the quality is really good."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The price of SAP Process Orchestration was reasonable."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"It is a very expensive solution. We only pay for the license."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
6%
Wholesaler/Distributor
6%
Manufacturing Company
13%
Computer Software Company
12%
Energy/Utilities Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise32
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
What needs improvement with IBM B2B Integrator?
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...
What is your primary use case for IBM B2B Integrator?
IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about IBM B2B Integrator vs. SAP Process Orchestration and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.