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Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.4%, up from 3.4% compared to the previous year. The mindshare of SAP Process Orchestration is 8.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.
Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is middleware capabilities."
"ION is good for building custom middleware boxes."
"Its stability is commendable, as I rarely encounter bugs or problems."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"We haven't had any issues with ION so far."
"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."
"The initial setup is easy."
"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"It is simple to transfer files."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
 

Cons

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"ION's integration with older applications could be better."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"The dashboard is not very simple and can be a bit tricky."
"The responsiveness of technical support needs to be improved."
"It requires some maintenance."
"Process Orchestration needs to provide secure connectivity as no one has any data information."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."
"The older version of the solution will no longer be supported."
"Data modeling is an area of concern in the product where improvements are required."
"The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates."
 

Pricing and Cost Advice

Information not available
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"The fee for maintenance is costly."
"The solution is highly-priced."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The cost of SAP products is quite high but the quality is really good."
"There are fees in addition to the licensing."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
17%
Healthcare Company
7%
Wholesaler/Distributor
6%
Manufacturing Company
16%
Computer Software Company
15%
Financial Services Firm
8%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it impr...
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
SAP solutions are generally expensive. SAP Process Orchestration was integrated with SAP ECC in a package, but my customers have consistently described it as an expensive product.
What needs improvement with SAP Process Orchestration?
The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users. Additionally, the tool relies on Java, which feels le...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.