Try our new research platform with insights from 80,000+ expert users

Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.2%, down from 3.4% compared to the previous year. The mindshare of SAP Process Orchestration is 8.6%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.
Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"We haven't had any issues with ION so far."
"The tool's most valuable feature is middleware capabilities."
"Its stability is commendable, as I rarely encounter bugs or problems."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"ION is good for building custom middleware boxes."
"The initial setup was straightforward."
"The most valuable features of SAP Process Orchestration are its system monitoring and alerts."
"The product has good technical support but you usually will not need it because it is quite stable."
"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."
"The solution is stable."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity."
"The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."
 

Cons

"ION's integration with older applications could be better."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The dashboard is not very simple and can be a bit tricky."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"The solution could be more scalable."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."
"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."
"SAP Process Orchestration breaks down sometimes."
"The responsiveness of technical support needs to be improved."
"The cloud capability features need improvement."
 

Pricing and Cost Advice

Information not available
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"It's not an expensive solution."
"The cost of SAP products is quite high but the quality is really good."
"The solution is highly-priced."
"The pricing for this solution is fine."
"The fee for maintenance is costly."
"It is a very expensive solution. We only pay for the license."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
report
Use our free recommendation engine to learn which Business-to-Business Middleware solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
15%
Healthcare Company
6%
Wholesaler/Distributor
6%
Manufacturing Company
18%
Computer Software Company
15%
Financial Services Firm
7%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it impr...
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The main concern is the cost. If additional help is needed due to lack of skill, we have to pay for SAP support.
What needs improvement with SAP Process Orchestration?
There are two main areas for improvement: performance and cost. The cost is quite high, and if it were reduced, it might also improve the performance, potentially allowing us to access a more effic...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.