BizTalk Server vs Infor ION comparison

Microsoft and Infor are both solutions in the Business-to-Business Middleware category. Microsoft is ranked #8 with an average rating of 7.4, while Infor is ranked #10 with an average rating of 10.0. Microsoft holds a 4.4% mindshare in BBM, compared to Infor’s 2.9% mindshare. Additionally, 75% of Microsoft users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

BizTalk Server

Read 16 BizTalk Server reviews

1,604 Views
690 Comparison Views

75% willing to recommend

Infor ION

Read 6 Infor ION reviews

541 Views
541 Comparison Views

100% willing to recommend

BizTalk Server

Infor ION

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

BizTalk Server and Infor ION are competing products in the enterprise integration space. BizTalk Server has an advantage in terms of pricing and support, while Infor ION stands out due to its comprehensive features.

Features: BizTalk Server is known for robust integration, supporting a wide range of protocols, secure data transfer, and extensive documentation. Infor ION offers lightweight middleware solutions, real-time monitoring, and analytics, with seamless integration and business process management.

Ease of Deployment and Customer Service: BizTalk Server requires a Windows environment, offering extensive documentation and community support, but deployment may be complex without specialized knowledge. Infor ION is platform-agnostic with cloud and hybrid models, simplifying deployment. It provides streamlined customer service and training resources for a smoother experience.

Pricing and ROI: BizTalk Server has a lower upfront cost and quicker ROI when integrated with Microsoft-based environments, but ongoing maintenance can raise long-term expenses. Infor ION, although demanding a higher initial investment, is more cost-effective over time due to scalability and lower maintenance, leading to higher ROI.

To learn more, read our detailed BizTalk Server vs. Infor ION Report (Updated: March 2026).

Buyer's Guide

BizTalk Server vs. Infor ION

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Business-to-Business Middleware

8th

Average Rating

7.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Process Automation (12th)

Infor ION

Ranking in Business-to-Business Middleware

10th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Business-to-Business Middleware category, the mindshare of BizTalk Server is 4.4%, up from 4.2% compared to the previous year. The mindshare of Infor ION is 2.9%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Mindshare Distribution
Product	Mindshare (%)
BizTalk Server	4.4%
Infor ION	2.9%
Other	92.7%

Business-to-Business Middleware

Featured Reviews

Dipl.Ing. Johann Pointner

Consultant at EC live! Hans Pointner

Effective data integration and reliable process automation enhance productivity

The features of BizTalk Server I have found the most valuable include all the connectivity to systems such as SAP and others. It is sometimes a complicated system, but you can do almost everything with it. BizTalk Server offers workflow functionality that I find very effective for process automation. They call it orchestrations where you can define logic for integrating systems. Regarding the adapter framework in BizTalk Server, I usually work with standard features. You have a tool called BizTalk Mapper, where you can define the mappings between different formats. It's less about programming on the very low level; it's rather doing configuration on a higher level.

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reviewer2539806

M3 Principal Consultant at a computer software company with 1,001-5,000 employees

User-friendly interface has enabled intuitive operations while customization of reports needs polishing

Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it to be visually appealing, which is not the case, especially with Infor M3. From a technical standpoint, comparing Infor ION to SAP and Oracle, SAP HANA appears much better currently. However, this depends on the application level or the customization that vendors provide. The UX or UI component is crucial, which is why multiple small organizations focus specifically on UX/UI development. They develop visually appealing reports that can be used in Excel or Outlook. Some customers even create orders from Outlook. The implementation quality ultimately depends on the expertise of the person implementing that particular functionality.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."

"The AS2 communication protocol is one of the most advanced processes."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"BizTalk is easy to implement, deploy, install, and configure."

"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."

"Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market."

"Faster development time"

"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."

More BizTalk Server pros

"Its stability is commendable, as I rarely encounter bugs or problems."

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."

"The tool's most valuable feature is middleware capabilities."

"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."

"ION is good for building custom middleware boxes."

"We haven't had any issues with ION so far."

Cons

"The product could be improved in monitoring, managing, and support functionalities."

"I didn't find anything particularly valuable in BizTalk Server. It didn't help me, and we are moving away from BizTalk Server to a new platform."

"I wish overall implementation and debugging were made simpler."

"Features which could be improved include sending JavaScript Object Notation (JSON) and receiver ports (which was added later)."

"The product's deployment can be quicker"

"We encounter issues with deployment when SQL Server and BizTalk Server are on separate machines, especially with the MSDTC."

"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."

"The deployment could be simplified."

More BizTalk Server cons

"ION's integration with older applications could be better."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."

"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."

"The dashboard is not very simple and can be a bit tricky."

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."

Pricing and Cost Advice

"It was not cheap, but it was affordable."

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"The cost will depend on the client's requirements."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"The solution is expensive."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

Healthcare Company

Manufacturing Company

18%

Computer Software Company

15%

Comms Service Provider

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	9

No data available

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

See all answers

What needs improvement with BizTalk Server?

I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...

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What advice do you have for others considering BizTalk Server?

I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...

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What is your experience regarding pricing and costs for Infor ION?

The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.

See all answers

What needs improvement with Infor ION?

See all answers

What is your primary use case for Infor ION?

I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation components. FactoryTrack is an extension add-on product which is part of the Inf...

See all answers

Comparisons

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Compared 12% of the time

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Compared 9% of the time

Camunda vs BizTalk Server

Compared 8% of the time

webMethods.io vs BizTalk Server

Compared 8% of the time

MuleSoft Anypoint Platform vs BizTalk Server

Compared 8% of the time

More BizTalk Server Competitors

MuleSoft Anypoint Platform vs Infor ION

Compared 39% of the time

IBM Sterling B2B Integration Services vs Infor ION

Compared 20% of the time

IBM B2B Integrator vs Infor ION

Compared 16% of the time

SAP Process Orchestration vs Infor ION

Compared 15% of the time

More Infor ION Competitors

Product Reports

Buyer's Guide

BizTalk Server

March 2026

Download BizTalk Server product report

Buyer's Guide

Business-to-Business Middleware

February 2026

Download Infor ION product report

Also Known As

No data available

Infor Intelligent Open Network

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Infor

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide

Buyer's Guide

BizTalk Server vs. Infor ION

March 2026

Free Report: BizTalk Server vs. Infor ION

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