BizTalk Server vs Infor ION comparison

Microsoft and Infor are both solutions in the Business-to-Business Middleware category. Microsoft is ranked #8 with an average rating of 6.8, while Infor is ranked #11 with an average rating of 8.5. Microsoft holds a 4.6% mindshare in BBM, compared to Infor’s 3.0% mindshare. Additionally, 75% of Microsoft users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

BizTalk Server

Read 16 BizTalk Server reviews

1,168 Views
561 Comparison Views

75% willing to recommend

Infor ION

Read 6 Infor ION reviews

453 Views
453 Comparison Views

100% willing to recommend

BizTalk Server

Infor ION

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

BizTalk Server and Infor ION are competing products in the enterprise integration space. BizTalk Server has an advantage in terms of pricing and support, while Infor ION stands out due to its comprehensive features.

Features: BizTalk Server is known for robust integration, supporting a wide range of protocols, secure data transfer, and extensive documentation. Infor ION offers lightweight middleware solutions, real-time monitoring, and analytics, with seamless integration and business process management.

Ease of Deployment and Customer Service: BizTalk Server requires a Windows environment, offering extensive documentation and community support, but deployment may be complex without specialized knowledge. Infor ION is platform-agnostic with cloud and hybrid models, simplifying deployment. It provides streamlined customer service and training resources for a smoother experience.

Pricing and ROI: BizTalk Server has a lower upfront cost and quicker ROI when integrated with Microsoft-based environments, but ongoing maintenance can raise long-term expenses. Infor ION, although demanding a higher initial investment, is more cost-effective over time due to scalability and lower maintenance, leading to higher ROI.

To learn more, read our detailed BizTalk Server vs. Infor ION Report (Updated: September 2025).

Buyer's Guide

BizTalk Server vs. Infor ION

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Business-to-Business Middleware

8th

Average Rating

7.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Process Automation (14th)

Infor ION

Ranking in Business-to-Business Middleware

11th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Business-to-Business Middleware category, the mindshare of BizTalk Server is 4.6%, up from 3.3% compared to the previous year. The mindshare of Infor ION is 3.0%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
BizTalk Server	4.6%
Infor ION	3.0%
Other	92.4%

Business-to-Business Middleware

Featured Reviews

Vignesh Kumar Sekar

Senior Analyst at Sword Group

Enables message routing and provides a secure way to communicate between two systems

The AS2 communication protocol is one of the most advanced processes. It enables a handshake with the source and target systems using certificates. It is the most secure way of communicating between two systems. It is an advantage. We can do a lot of message routing. If we want to handle large data, we can put the data into different patterns to process it. We can do it through sequential convoy or parallel convoy orchestration. BizTalk comes with SQL Server. We can load temporary data in the database and use the batch process from BizTalk. It is an added advantage. Creating agreements is a manual job, but it's quite easy in BizTalk. Even a fresh college graduate can configure AS2 certificates and partner profiles and communicate with other systems. It is easy.

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Eugenio Santos

IT and processes re-engineering manager at DEUTZ AG

Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems

The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"BizTalk Server offers workflow functionality that I find very effective for process automation."

"The BizTalk Server business rule engine was very useful for us and has helped us for the last 12 years."

"I rate the tool's stability a nine out of ten."

"Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market."

"The BizTalk Server business rule engine was very useful for us and has helped us for the last 12 years."

"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."

More BizTalk Server pros

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."

"We haven't had any issues with ION so far."

"ION is good for building custom middleware boxes."

"The tool's most valuable feature is middleware capabilities."

"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."

"Its stability is commendable, as I rarely encounter bugs or problems."

Cons

"The deployment could be simplified."

"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."

"The product's deployment can be quicker"

"It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud."

"We want to get rid of BizTalk Server, as there is unnecessary license cost, and there are some limitations, so we might go for Azure Integration Services."

"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."

"BizTalk Server is an outdated legacy system that does not support messaging."

"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

More BizTalk Server cons

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."

"The dashboard is not very simple and can be a bit tricky."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."

"ION's integration with older applications could be better."

"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."

Pricing and Cost Advice

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"The cost will depend on the client's requirements."

"It was not cheap, but it was affordable."

"The solution is expensive."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

10%

Healthcare Company

Manufacturing Company

21%

Computer Software Company

19%

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	9

No data available

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

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What needs improvement with BizTalk Server?

Biztalk server doesn't have API management so that our exposed can be protected against the SQL injection, DOS attacks. However, this is available in IBM WebMethods. The positive impact of BizTalk ...

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What advice do you have for others considering BizTalk Server?

For BizTalk Server's monitoring and alerting tools, we are using a BizTalk 360 monitoring tool. BizTalk 360 is a product that helps us in getting the insight of API response and number of API calls...

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What do you like most about Infor ION?

The tool's most valuable feature is middleware capabilities.

See all answers

What is your experience regarding pricing and costs for Infor ION?

The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.

See all answers

What needs improvement with Infor ION?

Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it t...

See all answers

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Compared 100% of the time

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Product Reports

Buyer's Guide

BizTalk Server

September 2025

Download BizTalk Server product report

Buyer's Guide

Business-to-Business Middleware

August 2025

Download Infor ION product report

Also Known As

No data available

Infor Intelligent Open Network

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Infor

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide

Buyer's Guide

BizTalk Server vs. Infor ION

September 2025

Free Report: BizTalk Server vs. Infor ION

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