Infor ION vs MuleSoft Anypoint Platform comparison

Infor and Salesforce are both solutions in the Business-to-Business Middleware category. Infor is ranked #10 with an average rating of 10.0, while Salesforce is ranked #1 with an average rating of 8.2. Infor holds a 2.9% mindshare in BBM, compared to Salesforce’s 9.8% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 92% of Salesforce users who would recommend it.

Infor ION

Read 6 Infor ION reviews

452 Views
452 Comparison Views

100% willing to recommend

MuleSoft Anypoint Platform

Read 60 MuleSoft Anypoint Platform reviews

10,232 Views
1,228 Comparison Views

92% willing to recommend

Infor ION

MuleSoft Anypoint Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

MuleSoft Anypoint Platform and Infor ION are integration solutions competing to manage and integrate data effectively. MuleSoft stands out with its comprehensive capabilities for complex IT environments, while Infor ION benefits users already within its ERP suite.

Features: MuleSoft Anypoint Platform provides thorough API management, diverse application connectivity, and robust performance. It offers extensive API manager capabilities to enhance microservices usage and support for high availability systems. Infor ION facilitates seamless ERP integration, simplifies middleware setup, and offers efficient workflow automation tailored to user needs.

Room for Improvement: MuleSoft could enhance user accessibility and reduce dependency on technical developers, further easing integrations for citizen developers. Infor ION could benefit from a broader integration ecosystem and enhanced API management for non-Infor platforms while simplifying user interface complexities for first-time users.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform boasts flexible deployment options, whether on-premise, cloud-based, or hybrid, with strong support services. Conversely, Infor ION’s deployment excels within the Infor ecosystem, and its customer service is notably responsive for enterprise clients.

Pricing and ROI: MuleSoft involves higher initial costs but promises good ROI for extensive integration requirements. Infor ION offers cost-effective solutions for Infor ERP users, enabling ROI via streamlined operations and efficient processes.

To learn more, read our detailed Infor ION vs. MuleSoft Anypoint Platform Report (Updated: December 2025).

Buyer's Guide

Infor ION vs. MuleSoft Anypoint Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor ION

Ranking in Business-to-Business Middleware

10th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

MuleSoft Anypoint Platform

Ranking in Business-to-Business Middleware

1st

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (4th), Workload Automation (4th), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)

Mindshare comparison

As of January 2026, in the Business-to-Business Middleware category, the mindshare of Infor ION is 2.9%, down from 3.1% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 9.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
MuleSoft Anypoint Platform	9.8%
Infor ION	2.9%
Other	87.3%

Business-to-Business Middleware

Featured Reviews

reviewer2539806

M3 Principal Consultant at a computer software company with 1,001-5,000 employees

User-friendly interface has enabled intuitive operations while customization of reports needs polishing

Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it to be visually appealing, which is not the case, especially with Infor M3. From a technical standpoint, comparing Infor ION to SAP and Oracle, SAP HANA appears much better currently. However, this depends on the application level or the customization that vendors provide. The UX or UI component is crucial, which is why multiple small organizations focus specifically on UX/UI development. They develop visually appealing reports that can be used in Excel or Outlook. Some customers even create orders from Outlook. The implementation quality ultimately depends on the expertise of the person implementing that particular functionality.

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Greg O

Senior Validation Engineer at Weir Group PLC

Integration workflows have become transparent and secure while error tracking is streamlined

The best features in MuleSoft Anypoint Platform for me are transparency between logging in or deploying and using different environments. Managing different environments for the transparency of error logins or how to trace traceability is very important. It's very easy to use and sort, so you can see where everything has gone right and everything has gone wrong. I'm aware of the drag-and-drop interface in MuleSoft Anypoint Platform, and it's very, very quick. It's very time-saving and very efficient. The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none. It's one of the best out there that I have worked with because of the encryption and decryption, and there are a lot of security aspects. I would assess the platform's data mapping and transformation capabilities as amazing. Automation has been straightforward; the transformation and mapping have been easy to use, easy to source, and from the source to the target. I would say it has been very good.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We haven't had any issues with ION so far."

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."

"The tool's most valuable feature is middleware capabilities."

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."

"ION is good for building custom middleware boxes."

"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."

"Its stability is commendable, as I rarely encounter bugs or problems."

"The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none."

"The most valuable feature of Anypoint MQ is it comes with MuleSoft so we don't have to maintain separate components."

"The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required."

"The tool's visual features are attractive."

"The API-led connectivity approach of MuleSoft Anypoint Platform offers specific functionality based on various conditions."

"The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."

"The integration potential is excellent."

"The tool is very capable and offers a high performance. The tool supports batch processing and ETL processing."

More MuleSoft Anypoint Platform pros

Cons

"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."

"ION's integration with older applications could be better."

"The dashboard is not very simple and can be a bit tricky."

"Anypoint MQ's capabilities are mainly used for messaging purposes, but it doesn't have typical use cases that extend as far as other Message Queue software."

"Mule Anypoint Platform could improve by having more up-to-date adapters to do work in a digital space."

"Mule Anypoint Platform should improve its pricing. In my experience, a customer using the sandbox version couldn't upgrade to the final version because it exceeded their budget. Another area for improvement is the login mechanism. We need to integrate with third-party products for strong authentication, but it would be better if MuleSoft had its own robust login mechanism."

"Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."

"In MuleSoft Anypoint Platform, there is a disadvantage because users need substantial technical understanding, which creates a barrier for citizen developers."

"The customer service is not good enough"

"The compatibility with vendors can be improved. Microsoft Azure heavily uses single software."

"In order to set up a storefront, we currently rely on a third-party solution. It would greatly enhance our operations if this feature was integrated into their existing solution."

More MuleSoft Anypoint Platform cons

Pricing and Cost Advice

Information not available

"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"The product is still very expensive."

"The product's price seems to be competent in comparison to other products in the market."

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

"The tool is heavily bundle-priced. I rate the solution’s pricing five on a scale of ten, where one is expensive, and ten is cheap."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

More MuleSoft Anypoint Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

18%

Computer Software Company

18%

Financial Services Firm

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

11%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	12
Large Enterprise	30

Questions from the Community

What is your experience regarding pricing and costs for Infor ION?

The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.

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What needs improvement with Infor ION?

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What is your primary use case for Infor ION?

I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation components. FactoryTrack is an extension add-on product which is part of the Inf...

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What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

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How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

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What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

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Product Reports

Buyer's Guide

Business-to-Business Middleware

January 2026

Download Infor ION product report

Buyer's Guide

MuleSoft Anypoint Platform

January 2026

Download MuleSoft Anypoint Platform product report

Also Known As

Infor Intelligent Open Network

Data Integrator, Anypoint MQ

Overview

Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Infor

MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.

MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.

What are the standout features of MuleSoft Anypoint Platform?

API Management: Comprehensive tools for managing APIs effectively.
Integration Capabilities: Facilitates diverse integration patterns.
Connectors: Extensive library for connecting various systems.
Observability: Enhances monitoring and performance tracking.
Batch Processing: Manages large volumes of data efficiently.

What benefits and ROI should users expect?

Scalability: Adaptable to growing data demands across platforms.
Performance: Simplifies complex deployments and improves processing.
Flexibility: Supports multiple environments, from cloud to on-premises.
User-Friendly: Streamlines integration processes with robust tools.

MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.

Salesforce

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

Buyer's Guide

Infor ION vs. MuleSoft Anypoint Platform

December 2025

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