Compare Continuity Software vs Veritas

Continuity Software

Veritas

Based on 329 reviews.

Sample Customers

AvailabilityGuard NXG

Certsys, CloudZone, El Al Airlines

RecoverGuard

Certsys, CloudZone, El Al Airlines

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Veritas NetBackup

14 reviews

Veritas Backup Exec

11 reviews

Veritas NetBackup Appliance

13 reviews

Top Industries

No Data Available

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at a financial services firm
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at a computer software company
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at a tech services company
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

No Data Available

Vuong Doan
Storage and Backup Engineer at a tech vendor
Almost all issues can be resolved by experience admins, even though some really difficult problems have to be raise...
Read full review of Veritas NetBackup »
Zuhair Hasan
Manager, Information Technology Security at a construction company
I consider customer service and support very good and very responsive. They understand most of the problems. Even...
Read full review of Veritas Backup Exec »
RishiPandit
Lead - Technical Services at a tech services company
I used customer service and support frequently during the initial setup because I was new to the product. Veritas...
Read full review of Veritas NetBackup Appliance »
Pramod-Talekar
Sr Service Engineer at a healthcare company
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Michal Zapasnik
Backup Admistrator at a tech services company
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our...
Read full review of Veritas NetBackup Appliance »
EddieNyimbwa
Managing Director at a tech services company
The technical support services could be better.
Read full review of Veritas NetBackup Appliance »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support is good. Our company is a support partner with Veritas.
Read full review of Veritas Backup Exec »
Rastislav Maniak
Partial Owner at a tech services company
It's worth noting that Veritas has different support teams for different products, and the level of support can vary...
Read full review of Veritas System Recovery »
Sarang Nagmote
Deputy Vice President - IT at a financial services firm
All is good with technical support.
Read full review of Veritas NetBackup Appliance »
RahulSharma8
Storage Platform Engineer at a computer software company
Since Veritas Alta Data Protection recently entered the market, it does have limited technical resources for support....
Read full review of Veritas Alta Data Protection »
Ash Dib
Virtualization Specialist at a retailer
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
Anonymous User
Senior Presales Engineer at a comms service provider
Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot...
Read full review of Veritas NetBackup »
Bader Hussein.
IT Specialist at a government
The technical support is extremely helpful.
Read full review of Veritas NetBackup »
Anonymous User
IT Manager at a media company
I would give technical support a rating of 5/10.
Read full review of Veritas Backup Exec »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Anonymous User
Executive Head Cloud Services at a comms service provider
They have always been good.
Read full review of Veritas Backup Exec »
Anonymous User
Account manager at a tech services company
I haven't had any issues with technical support. It's okay.
Read full review of Veritas NetBackup »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Anonymous User
Engineer
Customer Service: 7/10 Technical Support: 7/10
Read full review of Veritas NetBackup »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at a financial services firm
Sometimes we do need professional help from our support. I'd like to see more support in our time zone. Sometimes we...
Read full review of Veritas Alta Data Protection »
Amine Koulali Idrissi
Senior Infrastructure Consultant at a tech services company
We were satisfied with the technical support.
Read full review of Veritas NetBackup »
Anonymous User
System Analyst at a tech services company
The tech support is very good.
Read full review of Veritas Backup Exec »
Aziz Serbouti
General Manager at a tech services company
The technical support is good. The team in Morocco are very professional and they help us every time, with no problem.
Read full review of Veritas NetBackup Appliance »
Thamer Salah
Senior Presales Consultant at a wholesaler/distributor
Technical support from the vendor's perspective has been very proactive. They are very active in responding to...
Read full review of Veritas NetBackup »
CanBolat
Solution architect at a tech services company
Global support is not enough to solve any problem. Local teams are ready to solve the problem.
Read full review of Veritas NetBackup »
Dalai B
Senior DBA at a comms service provider
While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause...
Read full review of Veritas NetBackup »
Anonymous User
IT Network Analyst at a manufacturing company
I have never used technical support personally just yet. The previous administrator had to for a couple of different...
Read full review of Veritas Backup Exec »
MohamedAhmed4
Backup and Storage Engineer at a tech consulting company
I would rate technical support from Veritas as a seven out of ten. The issue is they will not help until you directly...
Read full review of Veritas NetBackup IT Analytics »
Michael Allwin
Service Engineer at a performing arts
Technical support needs improvement. It is difficult to find a technician, or even a knowledgeable person because...
Read full review of Veritas Backup Exec »
Gurkripal Bobby Gill
System Engineer at a tech services company
Their support could be a little bit better.
Read full review of Veritas Data Insight »

Review 1 of 30

Technical Support

No Data Available

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