Compare Continuity Software vs Veritas

Continuity Software

Veritas

Based on 330 reviews.

Sample Customers

AvailabilityGuard NXG

Certsys, CloudZone, El Al Airlines

RecoverGuard

Certsys, CloudZone, El Al Airlines

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Veritas NetBackup

14 reviews

Veritas Backup Exec

11 reviews

Veritas NetBackup Appliance

13 reviews

Top Industries

No Data Available

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at a financial services firm
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at a computer software company
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at a tech services company
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

No Data Available

Andrea Trespidi
Storage & Backup Engineer at a tech vendor
I usually go directly to the vendor for Veritas NetBackup Appliance. We have technical account managers for Veritas...
Read full review of Veritas NetBackup Appliance »
Pawel Augustyn
System Advisor at a tech services company
They are helpful, but they are not very fast. They respond, but it takes them 24 hours to send the first response,...
Read full review of Veritas Backup Exec »
Michal Zapasnik
Backup Admistrator at a financial services firm
Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American...
Read full review of Veritas Enterprise Vault »
Mohammad Hussain
Network Administrator at a healthcare company
There is no local support. We have to give remote access to the support team to provide a solution to our issues. We...
Read full review of Veritas System Recovery »
Suresh Pathipatti
Senior Information Technology Administrator at a healthcare company
I rate Veritas support eight out of 10. We have issues reaching them during some hours, and we need to escalate...
Read full review of Veritas NetBackup »
Islam Hamed
General Manager at a energy/utilities company
I've personally dealt with technical support in the past and I can say that I'm satisfied with their service. They...
Read full review of Veritas NetBackup Appliance »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at a financial services firm
Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved,...
Read full review of Veritas Enterprise Vault »
Daniel Ogola
Cloud Architect at a tech services company
Support is outsourced through a third-party vendor. I presume they should be excellent. It's a South African company,...
Read full review of Veritas Alta SaaS Protection »
Mohammad Hussain
Network Administrator at a healthcare company
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
Pradeep Kabbur
Technical Lead at a tech services company
The technical support is very good; I would give them a nine out of ten. They have a standard two-hour response time...
Read full review of Veritas NetBackup Appliance »
Giap Seng Tay
Senior IT Manager at a maritime company
The solution’s technical support is very good and fast. They understand what we want and solve our issues in a very...
Read full review of Veritas NetBackup »
Anonymous User
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy
I have not had any experience with technical support. That service is for my clients to work with. I simply help...
Read full review of Veritas NetBackup »
Kayode Oni
Chief Technology Officer at a tech company
Technical support for this solution is very good. When you run into a problem you can call them at any time. They...
Read full review of Veritas Backup Exec »
Anonymous User
Product Manager at a consumer goods company
Technical support has been great.
Read full review of Veritas Alta SaaS Protection »
MuhammadIbtehaj
Enterprise Solutions Architect at a consultancy
The customer service and support from Veritas have been excellent. They provide prompt responses and effective...
Read full review of Veritas Backup Exec »
Christophe MERCIER
System Administrator at a government
The technical support is good. It does not take too long to receive an answer.
Read full review of Veritas Backup Exec »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support is okay although we sometimes get caught in the crossover between shifts and our case gets...
Read full review of Veritas System Recovery »
Anonymous User
CEO at a tech services company
I used technical support years ago and it was good. The 2012 edition was bad but technical support really tried to...
Read full review of Veritas Backup Exec »
MohanKumar4
Manager at a manufacturing company
My experience with the technical support of Veritas has been good.
Read full review of Veritas Backup Exec »
Anonymous User
Manager of Infrastructure at a tech services company
Technical support is good. Veritas is good, overall, when it comes to the technical support.
Read full review of Veritas Backup Exec »
Anonymous User
Technical Specialist at a tech services company
We are very satisfied with the technical support.
Read full review of Veritas NetBackup »
MostafaShoaei
System Admin at a sports company
I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and...
Read full review of Veritas Backup Exec »
Amin Anwar
Sr. Technical Support Engineer at a tech company
The technical support is good.
Read full review of Veritas NetBackup »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
M Amin Anwar
Sr. Technical Support Consultant at a computer software company
The technical support could improve.
Read full review of Veritas Access Appliance »
Shazlina Ahshrup
Project Manager at a non-profit
The quality of technical support has decreased over time with slower response times compared to before.
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Senior System Engineer at a manufacturing company
If there any issues, now we are coordinating with support and from the back-end, they are fixing it. So far, there...
Read full review of Veritas Enterprise Vault.cloud »
Anonymous User
Service Engineer
Technical support for this solution is very good.
Read full review of Veritas Backup Exec »
Florent ADODO
IT Assistant at a hospitality company
I never required technical support from the vendor because they provided a lot of documentation with the product. I...
Read full review of Veritas Backup Exec »
Anonymous User
Symantec Business Critical Engineer at a tech services company
NetBackup support isn't great, but it's not the worst, either.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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