Compare Cornerstone OnDemand vs Dell Technologies

Cornerstone OnDemand

Based on 44 reviews.

Dell Technologies

Based on 2002 reviews.

Sample Customers

Popular Solutions

Cornerstone Learn

1 reviews

Grovo

0 reviews

Cornerstone HR Suite

0 reviews

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Comms Service Provider

19%

Manufacturing Company

10%

Financial Services Firm

University

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vibha Mishra
Global L&D Lead at a tech vendor
I am taking care of Cornerstone as a customer. We create cases, host sessions, create playlists, and manage...
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
I primarily use Cornerstone Performance for performance appraisals, year-end reviews, check-ins, and competency...
Read full review of Cornerstone Performance »
Vladimir Vasilev
Digital Lead at a financial services firm
We use the solution for recruiting personnel.
Read full review of Cornerstone Recruiting »
mmaldonadoj
Manager, BO Transformation at a retailer
We use Cornerstone to manage the onboarding processes, train, and gather information from a candidate for a vacancy...
Read full review of Cornerstone HR Suite »
Anonymous User
Head HRM Technology at a manufacturing company
SumTotal Talent and Learn provides a system where all talent modules like Performance Management, Learning, Talent...
Read full review of SumTotal Systems Talent Portal [EOL] »

Review 1 of 5

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Gregory Weishaar
Sr Manager HR Technology - TA Systems at a tech vendor
I would rate them a six out of 10. That's primarily driven by the timeliness of responses and the number of...
Read full review of Cornerstone Learn »
Adarsh Chacko
Technical Lead at a tech services company
We contacted technical support only during implementation. They have a very good process for handling tickets. There...
Read full review of Cornerstone Learn »
Vladimir Vasilev
Digital Lead at a financial services firm
Technical support has been good overall.
Read full review of Cornerstone Learn »
Sarra Bannouri
Consultant at a sports company
We sometimes use support when releases come out and we need some assistance with the new features. The technical...
Read full review of Cornerstone Recruiting »
Gayathri Advani
Director at a consultancy
The technical team is pretty good, but first-level support can be a bit hit and miss with response time and knowledge.
Read full review of Cornerstone Learn »
Vibha Mishra
Global L&D Lead at a tech vendor
Customer service and support are very user-friendly and supportive. I rate them nine out of ten.
Read full review of Cornerstone Learn »
Anonymous User
Director of Marketing
Customer Service: I would rate the customer service a 10/10. Technical Support: I would rate the technical support an...
Read full review of Grovo »
MonikaMegenney
Sr. Business Systems Analyst at a financial services firm
Out of all of the software providers that I've worked with, in the talent management space, and there have been many,...
Read full review of Cornerstone Learn »
Anonymous User
General Director at a energy/utilities company
Customer Service: I would give customer service a rating of 8/10. Technical Support: Technical Support has improved....
Read full review of Cornerstone Learn »
Anonymous User
Learning Management Specialist
The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and...
Read full review of Cornerstone Learn »
Anonymous User
Senior Solution Specialist at a consultancy
There are certain support staff who are extremely knowledgeable and helpful and others who are not as good.
Read full review of Cornerstone Learn »
Anonymous User
Training Coordinator
Customer Service: 8/10. Technical Support: 7/10.
Read full review of Grovo »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could...
Read full review of Cornerstone Learn »
Anonymous User
Trainer at a paper AND forest products
The technical support for Cornerstone OnDemand’s learning module is good enough. Problems get solved in a timely...
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a tech services company
It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it...
Read full review of Cornerstone Learn »
Anonymous User
Performance Lead Consultant at a tech services company
The level of technical support depends on the person who is managing the account because each individual’s skill...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Cornerstone Senior Consultant: LMS Implementation at a recruiting/HR firm
Technical support is 10/10; the support and feedback is provided with expertise and speed. All Cornerstone support...
Read full review of Cornerstone Learn »
Anonymous User
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company
I would give technical support a rating of 7/10.
Read full review of Cornerstone Learn »
Anonymous User
Senior Consultant at a recruiting/HR firm
I rate the technical support from Cornerstone Learning a three out of five.
Read full review of Cornerstone Learn »
Nitesh Jha
Principal Consultant at a energy/utilities company
We have the in-house capability to manage this solution, and we also have access to their technical support. Their...
Read full review of Cornerstone Learn »
Anonymous User
Consultant at a tech services company
I used the solution as a brand within a group. Our parent company had a shared services center that managed the...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
HR Consultant at a manufacturing company
The level of technical support is very high, especially during implementation and go-live. Technical support is there...
Read full review of Lumesse ETWeb [EOL] »
Anonymous User
Sr manager of learning and development at a comms service provider
The technical support from Cornerstone Learning could improve. I rate the support from Cornerstone Learning a three...
Read full review of Cornerstone Learn »
Anonymous User
Director, Resource Development at a consultancy
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Grovo »
Teguh Haryoko
Director at a financial services firm
Online technical support is good but offline technical support can be improved a little bit.
Read full review of Cornerstone Learn »
Anonymous User
Sales at a energy/utilities company
We had first-level support, which was someone in our organization. They then liaised with the technical team. There...
Read full review of Cornerstone Learn »
Anonymous User
Staff/ Specialty at a comms service provider
Customer Service: Top Notch! Technical Support: Top Notch!
Read full review of Grovo »
Anonymous User
Talent Manager
Customer Service: AMAZING. AMAZING. AMAZING. It's a huge reason why we decided to go with Grovo. The support is...
Read full review of Grovo »
Anonymous User
Senior IT Consultant at a tech services company
I haven't needed to contact technical support because we have the implementor who knows the system very well.
Read full review of Cornerstone Learn »
Anonymous User
Principle Consultant at a tech consulting company
6 out of 10
Read full review of Cornerstone Learn »

Review 1 of 30

CHAAN_BEARD
Snr Systems Engineer at a computer software company
Technical support from Dell is not good. I rate it a zero out of five.
Read full review of Dell PowerEdge MX- Series »
Gillian Switalski
Chief Executive at a tech services company
The Dell support has been amazing. We have been supported fully, and Dell provides us access to upgrades and supports...
Read full review of Dell OptiPlex Desktop Computers »
CHAAN_BEARD
Snr Systems Engineer at a computer software company
The technical support for Dell PowerEdge T is terrible. Their support does not exist. We do it all ourselves because...
Read full review of Dell PowerEdge T-Series »
Tim Geerdinck
Product manager at a outsourcing company
A combination of internal support and vendor support is utilized. The company manages what it can do internally with...
Read full review of Dell PowerEdge R-Series »
Tim Villa
IT Manager at a manufacturing company
Dell's support, throughout the years that we've used it, is typically fantastic, but, again, because the PowerEdge...
Read full review of Dell PowerEdge R-Series »
Frank Tornow
Leiter Information Technology at a consultancy
I have not had contact with Dell support for Dell PowerEdge R-Series. For other products, I have, and it was always...
Read full review of Dell PowerEdge R-Series »
Nasim Hamaydeh
Red Hat Certified Trainer /Examinar at a educational organization
Our first contact is our partner Dell, who provides us with customer support directly.
Read full review of Dell PowerEdge MX- Series »
Brian Ricci
President at a computer software company
The customer service has been excellent. I would rate them a solid nine out of ten.
Read full review of Dell PowerStore »
Niraj Shah
Founder Owner at a wholesaler/distributor
The product's technical support is good and fast. I am not happy with the fact that the solution provides support...
Read full review of Dell vSAN Ready Nodes »
Balázs Gál
IT & Broadcast Engineer at a media company
We had some issues with level 1 support. We had to fight with them on repeated issues. We asked them if they could...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Data Center Manager at a manufacturing company
Dell's tech support has been good overall. While we rarely need assistance, finding the right entry point into their...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Engineer
Our overall experience with their product and support has been consistently excellent. We would rate their support as...
Read full review of Dell PowerEdge R-Series »
Anonymous User
General Manager at a tech services company
The technical support is okay, but it could be better.
Read full review of Dell NetWorker »
Anonymous User
Product Owner at a financial services firm
I rate Dell support seven out of 10. Sometimes, it's a 10, but other times it's a five. The support is good, but it...
Read full review of Dell PowerFlex »
Siva Padmanabhan
IT Officer at a educational organization
The pricing is a little bit higher, however, for the support you get, it's worth it.
Read full review of Dell PowerEdge R-Series »
Sander Verhulst
System Engineer at a tech consulting company
In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings.
Read full review of VxRail »
Anonymous User
Sr. Windows Engineer at a financial services firm
I wouldn't personally evaluate Dell customer support. I don't interact with customer support directly, but people in...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Architect at a computer software company
Technical support has been quite good. We are very satisfied with the level of support we receive.
Read full review of Dell SC Series »
Alan Farrely
Head of IT at a manufacturing company
I would rate support as very good; from a hardware monitoring point of view, if there's an issue, we get alerted...
Read full review of Dell PowerEdge R-Series »
MoinShah
System Administrator at a comms service provider
Dell could improve its technical support by enhancing the response time, especially for the initial ticket raised....
Read full review of Dell NetWorker »
Anonymous User
Managing Director at a tech services company
Technical support is excellent.
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
AlexOltean
Technical architect at a manufacturing company
If we are talking about Dell, their technical support is a nine out of ten. However, if we are referring to VMware,...
Read full review of VxRail »
Sascha Ernst
Service Owner Basic Infrastructure at a consultancy
Awarding Dell's technical support a perfect ten would be bordering on the realm of unreality, where glitches and...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Principal Storage Engineer at a tech consulting company
Extremely good. EMC has been outstanding with support, especially when using their call-home utility ESRS.
Read full review of Dell XtremIO »
Jeremy Meeler
Systems Programmer/Specialist -- Infrastructure Engineer at a university
I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out...
Read full review of Dell Unity XT »
FreddyGonzalez
Virtualization Engineer, SME at a manufacturing company
I have been in contact with technical support and they are excellent. I would rate them a nine out of ten on support...
Read full review of VxRail »
Anonymous User
Storage Architect at a manufacturing company
Support from Dell EMC has been phenomenal. Getting the box up and running was very simple, and any time we have a...
Read full review of Dell PowerMax »
The Pranshul Garg
Technical Lead at a computer software company
Technical support is very good.
Read full review of Moogsoft »
VivekSrivastava
O&M Lead -Global Operation at a comms service provider
Until now, we have not required technical support.
Read full review of Moogsoft »
Anonymous User
IT Manager at a manufacturing company
Dell's relationship with our company, both on a global and a personal level, has been very good over the years. There...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

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