Compare Creatio vs Dell Technologies

Creatio

Based on 45 reviews.

Dell Technologies

Based on 2455 reviews.

Sample Customers

Popular Solutions

Creatio Studio

17 reviews

Creatio Sales

3 reviews

Creatio Service

2 reviews

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Top Industries

Construction Company

16%

Comms Service Provider

12%

Outsourcing Company

12%

Financial Services Firm

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Creatio Sales »
Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Creatio Service »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on...
Read full review of Creatio Studio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Creatio Marketing »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Creatio Studio »
Douglas Moraes
Consultor De T I at Sylvamo
The customer support for Studio Creatio is good, though I feel that there could be more local contacts in my region...
Read full review of Creatio Studio »
Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Creatio Studio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
Read full review of Creatio Studio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Creatio Service »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Creatio Service »
Carlos Gama
IT Intern at a manufacturing company
I have not needed to contact customer support, but the few times I did, it was good, and I did not have any problems....
Read full review of Creatio Studio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Creatio Studio »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
Read full review of Creatio Sales »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Creatio Studio »
Neha Manchanda
Creation Developer at Bits In Glass US, Inc.
Customer support for Studio Creatio is adequate. I receive responses within 12 to 24 hours, but there are times when...
Read full review of Creatio Studio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Creatio Sales »
Sergiy Parfonov
Software analyst at a comms service provider
My experience with customer support in Studio Creatio is great. We have a manager, and we can ask anything we need,...
Read full review of Creatio Studio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Creatio Studio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Creatio Sales »
Anonymous User
Business Analyst at a financial services firm
Customer service rating: 3
Read full review of Creatio Studio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Creatio Marketing »
Anonymous User
Associate Consultant at a university
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Creatio Sales »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Creatio Studio »
Anonymous User
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Creatio Sales »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Customer support is quite good, and I would rate it 4.5 out of 5.
Read full review of Creatio Studio »
Anonymous User
CRM Consultant
I did reach out for customer support; most of the time they were able to solve the problem. Some of the time it did...
Read full review of Creatio Studio »
Anonymous User
Creatio AE at a computer software company
The customer support needs mass improvement. I would rate the customer support a one for the free version, three for...
Read full review of Creatio Studio »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Creatio Sales »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Creatio Studio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Creatio Studio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Creatio Studio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Creatio Sales »
Anonymous User
development developer at a tech consulting company
Creatio Studio's customer support is quite good, depending on the question or the support you need.
Read full review of Creatio Studio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Creatio Sales »

Review 1 of 30

CanBolat
Solution Architect at GlassHouse
You can handle the basic support by yourself. The level of support you require also depends on your technical team's...
Read full review of DD Boost »
Isaac Fisher
Chief Financial Officer at STL
We have been satisfied with technical support. They've been helpful and responsive.
Read full review of Dell NetWorker »
Harri Palm
Senior Dev Ops Engineer at Cargotec Finland Oy
I only used installation support. That support was very good and helpful.
Read full review of Dell PowerStore »
Rodrigo Pavao
Infrastructure Architect at Hardlink
Technical support is great. they are helpful and responsive.
Read full review of Dell PowerConnect Switches [EOL] »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
Technical support is good and they provide break/fix support. Anything that does not work or your DPA has an issue...
Read full review of Dell Data Protection Advisor »
Jorge Soto
Architect of solutions at Trendit
I rate Dell support seven out of 10.
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
The tool's support is good.
Read full review of Dell PowerScale »
A. AhadAlam
Head Of Systems Group at NCCPL
I would rate the tech support a seven out of ten. Our company is from Pakistan, we have limited resources on field...
Read full review of DD Boost »
Sherpard Muzuva
Senior Technical Manager at SYSTEMS INTEGRATED LTD (SYMPHONY)
The technical support from Dell PowerStore has been very good. I would rate them eight out of ten.
Read full review of Dell PowerStore »
Rahul Sarangdhar
Senior Specialist at a tech vendor
I'd rate their L1 support a three out of ten. Their L2 and L3 support is good, but in the case of L1 support, for...
Read full review of Dell Avamar »
ErmiasGirma
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
Support is good.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Principal Systems Engineering Lead and Engineering Manager at a manufacturing company
I have had user experience with the support team, and they have generally provided timely and effective assistance...
Read full review of Dell PowerEdge MX- Series »
Marcos Palmiro
Infrastructure and Capacity Architecture Specialist at Claro Brasil
It's very good. They do proactive monitoring, and if something goes wrong, they come and solve the issue without us...
Read full review of Dell VMAX All Flash »
AdekunleAjayi
Technical Sales Specialist at CWG PLC
I have been in touch with Dell EMC's technical support a couple of times and they are fantastic. They are available...
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
Head of Integration and VAR Services at a tech services company
I own the partnership and interface into the company, focusing more on that aspect than the specific technical details.
Read full review of Dell PowerStore »
Imad Awwad
Group IT Manager at a manufacturing company
I've personally never worked with technical support directly, however, it is my understanding that technical support...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Infrstructure Analyst at a financial services firm
The technical support was good.
Read full review of Dell Storage Resource Manager (SRM) »
Anonymous User
Technical Solutions Architecture Senior Analyst at a tech services company
Dell Technical support is of value. I have worked with them for almost three years and I know why Dell Technical...
Read full review of Dell XC Appliance »
Joe Huang
Solution Engineer at a tech vendor
There are rich reviews, articles and people who are expert and full of passion to solve your problems in their forum.
Read full review of ScaleIO [EOL] »
Anonymous User
Business Development at SG Solutions Ltd
Tech support is very good, very efficient.
Read full review of Dell Unity XT »
Anonymous User
Network Administrator at a construction company
We've used the technical support. They've been great. They have a good system to alert you when there's an issue....
Read full review of Dell Unity XT »
Anonymous User
Sr. Tech Lead
Customer Service: 3.5/5 Technical Support: 3/5
Read full review of Dell Avamar »
Tim Kemner
Client Systems Technician at a aerospace/defense firm
In summary of my experience with Dell Business Laptops, it has been a good experience; customer support was very...
Read full review of Dell Business Laptops »
Ryan Parker-Hill
System Team Leader at Deakin University
The support has been mixed. If you get through to the right engineers, you can get problems resolved incredibly...
Read full review of Dell PowerScale »
Anonymous User
Director Of Network Services And Security at a legal firm
My impression of the ProSupport service provided with Dell Business Laptops is that we seldom use it, but when we...
Read full review of Dell Business Laptops »
Vlad Prozhogin
Managing Partner at SkyF Labs
Dell's tech support was great.
Read full review of Dell NetWorker »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: Good at time but also questionable at times. EMC has grown to such a big enterprise they are...
Read full review of Dell RecoverPoint »
Anonymous User
Implementation Engineer at Telindus
Since Dell took over EMC, the support has been very bad. Before, the support was fine. Now, the support is slow or...
Read full review of Dell Unity XT »
AhtishamAhmad
Manager, IT Infrastructure at SNSKIES PVT LTD
Customer service is good, and support is also good from Dell.
Read full review of Dell PowerStore »
Bryan Ho
Sales and Business Development at a tech vendor
The customer support for Dell Business Laptops is perfect.
Read full review of Dell Business Laptops »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.