Compare Creatio vs Dell Technologies

Creatio

Based on 29 reviews.

Dell Technologies

Based on 2001 reviews.

Sample Customers

Popular Solutions

Studio Creatio

2 reviews

Sales Creatio

4 reviews

Service Creatio

3 reviews

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Julio Falcon
IT-Director (CTO) at a tech consulting company
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Service Creatio »
Yevhen Yukhno
CEO at a tech services company
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Sales Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them,...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at a consultancy
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Julio Falcon
IT-Director (CTO) at a tech consulting company
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at a government
The support is okay.
Read full review of Studio Creatio »
Sergey Yakimchuk
Business Development Manager at a tech services company
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at a government
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Julio Falcon
IT-Director (CTO) at a tech consulting company
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
Yevhen Yukhno
CEO at a tech services company
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
Read full review of Sales Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
Read full review of Studio Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Sales Creatio »
Flavio A. Manfredi Lebrao
Founder and CEO at a tech services company
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at a consultancy
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Julio Falcón
Product Manager at a consultancy
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Sales Creatio »
Anton Mironov
CEO at a tech company
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
Read full review of Sales Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at a consultancy
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Studio Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »

Review 1 of 25

Nick Hamilton
Enterprise IT Architect at a computer software company
Technical support is good.
Read full review of Dell PowerPath »
Brian Ricci
President at a computer software company
Customer service and support are excellent. Although we are self-sufficient and rarely need assistance, when we do...
Read full review of Dell PowerEdge R-Series »
Saikat Chakraborty
General Manager at a tech services company
We are generally satisfied with the customer support.
Read full review of Dell PowerFlex »
John Dabek
Sr Director, Infrastructure at a retailer
Technical support overall is excellent. It was a seamless process. We were very successful in the implementation.
Read full review of VxRail »
Javier Domingo
Responsable it at a healthcare company
We work with the servers through an intermediary, so we do not deal with Dell's support in terms of help. It is...
Read full review of Dell PowerEdge R-Series »
Peter Kilcourse
Data Center Manager at a energy/utilities company
I've worked with Dell support primarily on the PowerEdge side. I engage with colleagues for support inquiries, but...
Read full review of Dell Business Laptops »
Paul Maye
IT Technical Lead at a computer software company
I've only needed to use Dell's support for these devices a handful of times. They have been very responsive, with...
Read full review of Dell Business Laptops »
Matthias Reuter
Team Lead Hosted Services at a tech consulting company
My experience with PowerEdge technical support has been nothing short of exceptional. I'm thoroughly impressed by the...
Read full review of Dell PowerEdge R-Series »
Mandy Cojocaro
System engineer at a tech vendor
When I had an issue, I just called and they connected and fixed it if something was wrong.
Read full review of DD Boost »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Read full review of DD Boost »
Daniel Bruce
CTO at a insurance company
The technical support for this solution is very good. I would rate them an eight and a half.
Read full review of VxRail »
MuathAlhwetat
SAN and UNIX Administrator at a comms service provider
Technical support for this solution was great. They are very quick to respond.
Read full review of Dell Avamar »
SunilGupta1
Director at a tech services company
Technical support is excellent. We're very satisfied with the level of support we get. They're great at responding.
Read full review of Dell Avamar »
Armando Carlos Monroy
Storage and Backups Manager at a tech services company
While we do use a lot of Dell EMC products, there is different support on offer for a lot of them. It's not all the...
Read full review of Dell VPLEX »
Anonymous User
IT Manager at a aerospace/defense firm
Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our...
Read full review of Dell PowerEdge R-Series »
Vlad Prozhogin
Managing Partner at a consultancy
Dell's tech support was great.
Read full review of Dell NetWorker »
Anonymous User
Commvault & EMC Networker, Avamar Backup Administrator at a tech services company
Our company has availed tech support, they are quite helpful and efficient. The maximum turnaround time I have...
Read full review of Dell Avamar »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Technical support was good. I can create a case online or have a chat with an EMC support engineer.
Read full review of Dell Unity XT »
Ramnesh Kumar
System Administrator at a educational organization
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take...
Read full review of Dell SC Series »
ASHISH RAJ
Solution Architect at a comms service provider
The technical support is quite good. It's quite good. But I get help more quickly with VMware support because we have...
Read full review of Dell Vscale Architecture »
Kalle Pihelgas
Infrastructure Engineer at a financial services firm
I haven't had much contact with Dell customer support, but I would rate their professional support probably an eight.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Project Manager at a computer software company
We have not used their support much. The way we are set up, we can't use some of the features such as dial home for...
Read full review of Dell PowerEdge XE-Series »
Ahmed Kamel
Sr. Storage Systems Engineer at a pharma/biotech company
The support is very good. They respond very quickly when we have issues and the responses are good. However, the...
Read full review of Dell PowerMax »
Anonymous User
Manager at a manufacturing company
We haven't really had to use technical support. It is pretty much set it up and let it go, like plug and play. I'm...
Read full review of Dell PowerMax »
Anonymous User
Engineer at a tech services company
EMC Support provides a high quality service, however I have encountered very few technical issues with this...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Infrastructure Engineer at a legal firm
Tech support is good. We've always had our struggles over the years with their support. I characterize their...
Read full review of Dell Unity XT »
David Silberhorn
Senior Systems Engineer at a financial services firm
Support was responsive.
Read full review of Dell Unity XT »
Narender-Singh
Senior presales consultant at a tech services company
The support is very good.
Read full review of Dell PowerVault »
Anonymous User
Senior Solutions Architect at a comms service provider
Technical support is available, however, it takes some time to change something in the system. We would prefer a...
Read full review of Moogsoft »
MuhammedShafi
System & Network Specialist at a university
The support for Dell PowerFlex can be improved. The level of support needs improvement as the front-line support...
Read full review of Dell PowerFlex »

Review 1 of 30

Technical Support

No Data Available

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