Compare Creatio vs Dell Technologies

Creatio

Based on 40 reviews.

Dell Technologies

Based on 2349 reviews.

Sample Customers

Popular Solutions

Studio Creatio

12 reviews

Sales Creatio

3 reviews

Service Creatio

2 reviews

Dell PowerEdge R-Series

170 reviews

Dell PowerStore

159 reviews

Dell Unity XT

9 reviews

Top Industries

Construction Company

19%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Sales Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Service Creatio »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Studio Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
Read full review of Studio Creatio »
Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
Carlos Gama
IT Intern at a manufacturing company
I have not needed to contact customer support, but the few times I did, it was good, and I did not have any problems....
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
Yevhen Yukhno
CEO at B-OS, Unipessoal Lda.
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
Read full review of Sales Creatio »
Anonymous User
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Anonymous User
Business Analyst at a financial services firm
Customer service rating: 3
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
Anonymous User
Creatio AE at a computer software company
The customer support needs mass improvement. I would rate the customer support a one for the free version, three for...
Read full review of Studio Creatio »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Sales Creatio »
Anonymous User
Product Owner at a non-tech company
The customer support for Studio Creatio is great, actually. They are quick enough, and when I need anything to be...
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Sales Creatio »
Anonymous User
CRM Consultant
I did reach out for customer support; most of the time they were able to solve the problem. Some of the time it did...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Anonymous User
Associate Consultant at a university
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Sergiy Parfonov
Software analyst at a comms service provider
My experience with customer support in Studio Creatio is great. We have a manager, and we can ask anything we need,...
Read full review of Studio Creatio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »
Anonymous User
Associate Consultant at a university
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Studio Creatio »
Braj Singh
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Customer support is quite good, and I would rate it 4.5 out of 5.
Read full review of Studio Creatio »

Review 1 of 30

Hermann "Somchai" Quint
CEO at K&S Tech Solution
When I buy a new computer or a new notebook, I check the prices and specifications, and then I make the decision to...
Read full review of Dell Business Laptops »
Abdul Qureshi
Manager Systems and Data Center at Central Depository Company of Pakistan
The support is very good. We get responses on time.
Read full review of Dell PowerPath »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
For Dell technology, I would give it a nine out of ten. Most of the time the queue is lengthy when I call the...
Read full review of Dell PowerEdge T-Series »
Joshua Murray
Systems Administrator at a manufacturing company
Customer support from Dell is exceptional. Any issues I have encountered have been addressed promptly when I reach...
Read full review of Dell Business Laptops »
Minor Corrales
Networking Admin at a tech company
The customer support for Dell PowerProtect Cloud Snapshot is very fast and good.
Read full review of Dell PowerProtect Cloud Snapshot »
Dragan Knezevic
Senior Presales System Engineer at a tech services company
Dell support in Serbia is excellent. They maintain a hub with spare parts and provide them very quickly. For common...
Read full review of Dell PowerEdge T-Series »
LeoPascubillo
Senior Consultant at Novare Technologies
I would rate their technical support as awesome. There is no problem with technical support. You can go to the...
Read full review of Dell PowerEdge R-Series »
Anil Rahulwar
L3 Storage Engineer at Capgemini
Support is good because they are available 24/7.
Read full review of Dell PowerEdge XE-Series »
MD-MONIRUZZAMAN
Assistant Vice President at Shahjalal Islami Bank Limited
We faced some issues with support. The engineers took too long to provide support, causing problems like backup stops...
Read full review of Dell NetWorker »
Vedat Gunes
BI & Analytics Manager at a insurance company
We are using technical support from the producers, and it is not good. I'm not happy with the technical support. I...
Read full review of Dell PowerProtect Data Domain »
Narender-Singh
Senior presales consultant at TechFacto Global Services Private Limited
The support is very good.
Read full review of Dell PowerVault »
Cela
Solutions Architect at a financial services firm
I would give technical support a rating of 6/10.
Read full review of Dell XtremIO »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell XtremIO »
PankajKumar11
Project Manager and Cloud Architect at a tech vendor
I would rate the technical support by Dell as excellent, you can give it a ten out of ten.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Vice President, Strategic Supply Chain at a tech vendor
My experience with customer service and technical support has been challenging. The reason is that it is difficult to...
Read full review of Dell PowerScale »
Anonymous User
Data network Supervisor at a energy/utilities company
Customer Service: We have not used Dell customer service. Technical Support: We only used Dell support to download...
Read full review of Dell PowerEdge R-Series »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider
I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault.
Read full review of Dell NetWorker »
Sateeshkumar N
Team Manager Enterprise IT at a transportation company
The customer support from Dell is highly appreciated. I would rate the customer support a nine on a scale of 1 to 10.
Read full review of Dell Business Laptops »
Mohamed Diazleal
IT Service Engineer at ROSEN
I've contacted them many times. The overall support is very good with first-class service.
Read full review of Dell PowerEdge R-Series »
Nissim Bitto
Presale at a comms service provider
The customers like and appreciate Dell's technical support.
Read full review of Dell PowerStore »
WalterMHLONGO1
Executive Manager, IT Operations
Technical support of Dell EMC ECS is fine as long as you are paying your licensing for both software and hardware. If...
Read full review of Dell ObjectScale »
Anonymous User
Backup Systems Engineer at Nordstrom, Inc.
Like any other company, many of the support calls go to places on the other side of the world. It is sometimes...
Read full review of Dell Avamar »
Sven Van Baekel
System Administrator at De Persgroep Publishing
On a scale of one to ten, I would rate the technical support a seven or eight. You can give them eight because every...
Read full review of Dell PowerProtect Cyber Recovery »
Anonymous User
Sr. Manager, Data Center Practice at a tech services company
We have full Dell support. One time, my engineer was in the lab and knocked a power cable loose. I got an email...
Read full review of Dell PowerStore »
Anonymous User
Senior Technologist at a university
I would rate the technical support by Dell as excellent; I'm very happy with Dell support.
Read full review of Dell PowerScale »
Anonymous User
IT Manager at a hospitality company
I have used technical support before because the controller that the solution uses needed to be replaced. They sent...
Read full review of Dell EqualLogic PS series »
Niwat Srinamngern
Solutions Architect/ Consultant at IVT
We have not opened a technical support case with Dell for PowerStore but because most of our products are from Dell,...
Read full review of Dell PowerStore »
Anonymous User
Manager Storage And Back Up at a manufacturing company
We had a licensing issue to do with encryption but, other than that, we have not had to use tech support. It took a...
Read full review of Dell Unity XT »
Updesh Yadav
Senior network engineer at GoTech
The solution's customer service could be better. The support partners and distributors delay in replying to queries.
Read full review of Dell PowerEdge C- Series »
Anonymous User
Senior Consultant at a tech services company
I have contacted them many times. The best thing about their support is that there is single support for software,...
Read full review of VxRail »

Review 1 of 30

Technical Support

No Data Available

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