Compare Creatio vs TIBCO

Creatio

Based on 29 reviews.

TIBCO

Based on 220 reviews.

Latest Research

Buyer's Guide

Studio Creatio vs. TIBCO ActiveMatrix BPM

February 2026

TIBCO ActiveMatrix BPM vs. Studio Creatio

Updated: February 2026

Buyer's Guide

Studio Creatio vs. TIBCO ActiveMatrix BPM

February 2026

Studio Creatio vs. TIBCO ActiveMatrix BPM

Updated: February 2026

Buyer's Guide

Studio Creatio vs. TIBCO iProcess Suite

February 2026

Studio Creatio vs. TIBCO iProcess Suite

Updated: February 2026

Sample Customers

Studio Creatio

Rangel Logistics Solutions

TIBCO iProcess Suite

Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial

TIBCO ActiveMatrix BPM

ADIS, Citi, Bank of Montreal, First Citizens Bank

Popular Solutions

2 reviews

4 reviews

3 reviews

9 reviews

7 reviews

3 reviews

Top Industries

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Julio Falcon
IT-Director (CTO) at a tech consulting company
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Service Creatio »
Yevhen Yukhno
CEO at a tech services company
I use Arch Linux and Fedora Linux in my workstations, and I work with some products like Gentoo for embedded and...
Read full review of Sales Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them,...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at a consultancy
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Ashish-Sahu
Technical Manager at a outsourcing company
TIBCO Jaspersoft provides user-friendly reports that are rich in format. The installation process and deployment have...
Read full review of TIBCO Jaspersoft »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
Anonymous User
Data Governance System Specialist at a energy/utilities company
I have worked with TIBCO Spotfire in my previous organization last year. We worked with TIBCO Spotfire for almost a...
Read full review of TIBCO Spotfire »
ChristopherLebuso
Software Developer at a comms service provider
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »

Review 1 of 5

Customer Service

Sergey Yakimchuk
Business Development Manager at a tech services company
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at a government
The support is okay.
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at a government
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Bhoobalan Palanivelu
Creatio Technical Consultant at a computer software company
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of...
Read full review of Studio Creatio »
Julio Falcon
IT-Director (CTO) at a tech consulting company
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
Julio Falcon
IT-Director (CTO) at a tech consulting company
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Yevhen Yukhno
CEO at a tech services company
The technical support for Creatio could be better and must be better. The company is oriented in its support policy...
Read full review of Sales Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Harold Busby
Senior Sales Manager at a tech services company
I would evaluate the customer service and technical support of Sales Creatio as an eight on a scale of one to ten;...
Read full review of Sales Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at a consultancy
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »
Anonymous User
Associate Product Consultant at a tech services company
The support is generally quite good, though response times can be slow. When raising support tickets with all...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at a consultancy
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Julio Falcón
Product Manager at a consultancy
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Anton Mironov
CEO at a tech company
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
Read full review of Sales Creatio »
Flavio A. Manfredi Lebrao
Founder and CEO at a tech services company
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Studio Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Harold Busby
Senior Sales Manager at a tech services company
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
Harold Busby
Senior Sales Manager at a tech services company
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »

Review 1 of 25

Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at a computer software company
We have found the customer support to be okay.
Read full review of TIBCO ActiveMatrix Service Bus »
Vinod-Parmar
Manager, Technical Services Owner at a insurance company
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Nilesh Tarlekar
Associate Consultant at a consultancy
I've never had to contact support.
Read full review of TIBCO Managed File Transfer »
Erez Litmanovitch
Manager, Delivery at a tech services company
The technical support is good but it depends on which region we are dealing with because they have support in India...
Read full review of TIBCO BusinessWorks »
Mohammed Aljazayeerly
Technical and Delivery Manager (Integration) at a computer software company
The technical support is not great. Whenever we open a ticket for TIBCO Mashery API Management, they tell us that we...
Read full review of TIBCO Cloud API Management »
Mohamed AbdElHak
Integration support supervisor at a financial services firm
I think TIBCO's frontline support isn't good, but you can escalate the ticket to the second level if it is during...
Read full review of TIBCO BusinessWorks »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Development Engineer at a tech services company
I had a few issues with the product, and they were quickly solved by the support team.
Read full review of TIBCO Spotfire »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
Anonymous User
Integrating Manager at a manufacturing company
We have access to the technical support, though from a technical support perspective, I do feel this is one of the...
Read full review of TIBCO Spotfire »
Anonymous User
Business Enabler at a tech services company
TIBCO's support was satisfactory, centralized, and cost-optimized. They were quite prompt and often responded to...
Read full review of TIBCO EBX »
Anonymous User
Business Development Executive at a tech vendor
Technical support is exceptional. I think it has extremely good coverage with multiple levels, Bronze, Silver, and...
Read full review of TIBCO Spotfire »
Anonymous User
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Anonymous User
Founder at a tech services company
The support is wonderful and they respond on time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Reports Developer / Business & Data Analyst at a engineering company
Technical support is excellent.
Read full review of TIBCO Spotfire »
Anonymous User
IT Analyst at a tech services company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Chandu Sekhar
Manager at a consultancy
During my time as a TIBCO SME in Lebanon, I often had to rely on TIBCO support. Unfortunately, I ended up providing...
Read full review of TIBCO Jaspersoft »
Javed Mir
Jaspersoft SME at a educational organization
I have contacted support a number of times for various reasons. For example, I contacted them with issues moving from...
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Consutant at a tech services company
When it comes to technical support, TIBCO has an internal support team who provide us very good support.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Sr Technical Architect at a computer software company
While I haven't been in direct communication with technical support, we do have teams that are able to reach them if...
Read full review of TIBCO EBX »
Rodrigo Carvalhal
Senior Engineer at a financial services firm
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »
Samy Abushanab
Senior Software Development Team Leader at a tech services company
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
Anonymous User
Vice President at a insurance company
We did not try technical support.
Read full review of TIBCO Spotfire »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Anonymous User
Data Governance System Specialist at a energy/utilities company
I did not often communicate with the technical support of TIBCO Spotfire, and I was not involved with customer care...
Read full review of TIBCO Spotfire »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Anonymous User
Development Engineer at a tech services company
Customer support is very efficient.
Read full review of TIBCO BusinessWorks »
Anonymous User
Technical Architect at a financial services firm
Technical support is good.
Read full review of TIBCO BusinessWorks »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Data Architect at a pharma/biotech company
As our SI partner interacted and we did not interact directly with the TIBCO support we would not be able to comment...
Read full review of TIBCO EBX »

Review 1 of 30

Technical Support

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