Compare CrowdStrike vs GoSecure

CrowdStrike

Based on 275 reviews.

GoSecure

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

GoSecure Endpoint Detection and Response

Alcatel-Lucent, Siemens, Cisco, Zurich, Deloitte

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

15 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

18%

Legal Firm

14%

Insurance Company

12%

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
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Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
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Review 1 of 5

No Data Available

Customer Service

Pedro Barros
Security Analyst at a energy/utilities company
Regarding technical support, the response time typically takes a few hours. The speed of response may be influenced...
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Rodrigo Censi
Technical Support Analyst at a computer software company
With the support of the CrowdStrike team, I rate them a ten out of ten. I don't have any problems with support....
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Sandesh Dumbre
Senior Information Security Engineer at a tech services company
I'm absolutely satisfied with CrowdStrike's support. They have a robust support team that is always there to help.
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Innam Ul Haq
Cyber Security Engineer at a tech services company
The technical support is good. We access through our OEM partner whenever support is required.
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Younghoon-Youn
Director of Security Solution Business at a wholesaler/distributor
The support team responses are often a little bit slow. I would rate them a three out of five.
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Raj Choudahry
Chief Financial Officer at a construction company
CrowdStrike's service is excellent.
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Sumanth Kandanuru
Security Analyst at a tech services company
The CrowdStrike team is very efficient; I would rate them ten out of ten. They respond quickly when it comes to...
Read full review of CrowdStrike Falcon »
ManelAlvarez
Technical engineer at a computer software company
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM...
Read full review of CrowdStrike Observability »
Nakul Chopra
Owner at a computer software company
We have yet to contact technical support. I can't speak to how their services are.
Read full review of CrowdStrike Falcon »
Park Armstrong
Chief Technical and Solution Architect at a tech vendor
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
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Ganesh-Jadhav
Senior Cyber Security Analyst at a computer software company
I have not interacted with their support team. It is not a part of my job.
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Murali Krishnan L
Technical Manager (SOC Operations) at a tech services company
The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad. I rate the support...
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Anonymous User
Senior Associate - IT at a financial services firm
Technical support for this solution is good.
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Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Senior Financial Analyst - Data Analytics at a energy/utilities company
I would say technical support is fairly good. They understand the technology quite well so they are able to support...
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Anonymous User
IT Security Operations Administrator at a energy/utilities company
Technical support has been great. I'd rate them ten out of ten. You can open up tickets right from the dashboard...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Head Of Infrastructure at a insurance company
Their customer support is good. I've always gotten the answers that I needed timely and with the content I needed.
Read full review of CrowdStrike Falcon »
Adeeb Khan
Senior Data Hosting and Security Special at a tech services company
We get support from their local vendors. We have a lot of local support. If they cannot handle the case, they...
Read full review of CrowdStrike Falcon »
Tugomil Cerovecki
CTO at a sports company
Because we are still in the process of initial integration, it is our partner who is in contact with technical...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Cyber Security Engineer at a legal firm
They have been very on point and helpful. I have never had to ask them where they are. They are always following up...
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Anonymous User
Team Lead for Global Security at a non-tech company
Support has been very good.
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Anonymous User
IT Consultant at a comms service provider
The technical support is not very good. I would rate it as an eight out of ten. One improvement could be reducing the...
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Michael Getz
Enterprise Cybersecurity Architect at a manufacturing company
I would give the technical support 10 out of 10 for the past year. They have improved a lot of things in response to...
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Wasanchai Homthip
Business Mobility Development (AVP-BMD) at a real estate/law firm
I've never used technical support and cannot speak to how helpful or responsive they would be.
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Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
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FlorianKastler
Engineer Avan Vente at a tech services company
The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French...
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Anonymous User
Especialista em SeguranÃ§a da InformaÃ§Ã£o - DFIR at a financial services firm
I have not contacted support. However, I do not have any bad reports about their performance.
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LisaBragg
Aviation Officer at a non-tech company
As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Martin Huňa
BDM at a tech services company
It's difficult for me to rate their technical support since I'm not using it much. However, when we created tickets...
Read full review of CrowdStrike Falcon Exposure Management »
Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
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Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.