Compare CrowdStrike vs Malwarebytes

CrowdStrike

Based on 276 reviews.

Malwarebytes

Based on 38 reviews.

Latest Research

Buyer's Guide

CrowdStrike Falcon vs. Malwarebytes Teams

December 2025

Malwarebytes Teams vs. CrowdStrike Falcon

Updated: December 2025

Buyer's Guide

CrowdStrike Falcon vs. Malwarebytes Teams

December 2025

CrowdStrike Falcon vs. Malwarebytes Teams

Updated: December 2025

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Malwarebytes Teams

Knutson Construction

Popular Solutions

CrowdStrike Falcon

42 reviews

CrowdStrike Falcon Complete MDR

13 reviews

CrowdStrike Falcon Cloud Security

22 reviews

Malwarebytes Teams

5 reviews

Malwarebytes Endpoint Protection

1 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Comms Service Provider

13%

Computer Software Company

University

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Sachin Bode
IT Manager at a manufacturing company
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing...
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »

Review 1 of 5

Davina Becker
Senior Content Strategist at a tech company
My primary use case is that it's protecting me against malware.
Read full review of Malwarebytes Teams »
Ky Lw
IT Consultant at a tech services company
I primarily use the product to filter user actions. When a user opens a link, it catches patterns based on malware...
Read full review of Malwarebytes Endpoint Protection »

Review 1 of 2

Customer Service

Jai Prakash Sharma
Vice President, Technology Operations at a tech company
I have contacted CrowdStrike for issues, and the response was poor. That particular experience was pretty bad, with...
Read full review of CrowdStrike Falcon »
Ganesh-Jadhav
Senior Cyber Security Analyst at a computer software company
I have not interacted with their support team. It is not a part of my job.
Read full review of CrowdStrike Falcon »
Raj Choudahry
Chief Financial Officer at a construction company
CrowdStrike's service is excellent.
Read full review of CrowdStrike Falcon Complete MDR »
Alvaro De Leon
Infrastructure and Support Supervisor at a healthcare company
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Chethan R
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
I have a very good in-house team of about 20 to 30 people working with CrowdStrike Falcon Cloud Security, and we...
Read full review of CrowdStrike Falcon Cloud Security »
Dario Bigi
Cybersecurity Analyst at a security firm
CrowdStrike's technical support is excellent. The team is highly knowledgeable and provides comprehensive assistance.
Read full review of CrowdStrike Falcon Cloud Security »
AbhishekBirkett
Senior Manager - Enterprise Accounts at a computer software company
The customer support for this solution is good. We have not had any bad feedback from customers. They are very quick...
Read full review of CrowdStrike Falcon »
Rodrigo Censi
Technical Support Analyst at a computer software company
With the support of the CrowdStrike team, I rate them a ten out of ten. I don't have any problems with support....
Read full review of CrowdStrike Falcon Complete MDR »
Rojal Barreto
Computer Engineer at a tech services company
The technical support from CrowdStrike Falcon is good. I would rate the support an eight.
Read full review of CrowdStrike Falcon »
Jasmin Surani
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company
I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly...
Read full review of CrowdStrike Falcon Cloud Security »
Alfredo Alvim
Telecommunications Engineer at a comms service provider
The support team is not able to resolve our issues in a timely manner. I rate the technical support a seven out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Debjoy Biswas
Consulting Manager at a tech vendor
I have not worked directly with the technical support team of CrowdStrike Falcon Complete. My company has a different...
Read full review of CrowdStrike Falcon Complete MDR »
Saif Ullah Khan
Security Engineer at a tech services company
I have contacted customer service, and they are fast. I have had a good experience with them.
Read full review of CrowdStrike Falcon Cloud Security »
Mahmoud_Yassin
CTSO at a tech services company
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Bhim Arora
Group Manager at a tech vendor
Response resolution time is too high.
Read full review of CrowdStrike Falcon »
ABDUL-SHEIKH
Head of technology at a tech services company
I rate CrowdStrike support eight out of 10. Overall, the customer service is excellent, and the backend teams are...
Read full review of CrowdStrike Falcon Complete MDR »
Brent Homan
Service at a paper AND forest products
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
Read full review of CrowdStrike Falcon »
Anonymous User
Program Manager at a energy/utilities company
Nothing is perfect in this world. There will always be positive and negative aspects associated with the product. I...
Read full review of CrowdStrike Falcon Cloud Security »
Kayla Rochester Clarke
ICT Director at a government
When we recently got the licenses, we were told to do something. When we observed that we didn't want to transfer...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Gerente General de IngenierÃa y Servicios at a tech services company
We have needed to create a service request with support. It took them to solve one incident three days. They could be...
Read full review of CrowdStrike Falcon Complete MDR »
PankajKumar24
IT Manager at a tech services company
The CrowdStrike support is not good; the support team does not come remotely, and we repeatedly ask them to collect...
Read full review of CrowdStrike Falcon Sandbox »
Anonymous User
Cloud Solution architect at a tech services company
The CrowdStrike Falcon technical support is good because it's responsive, and the team reverts to you within a...
Read full review of CrowdStrike Falcon »
Anonymous User
Information Technology Infrastructure Manager (Region 2 IT Manager) at a transportation company
I have had a very limited experience with the customer support team. So, their response time was far worse than any...
Read full review of CrowdStrike Falcon Complete MDR »
Mahesh Haba
DGM IT at a financial services firm
We have only required our local support, they have been sufficient for our needs.
Read full review of CrowdStrike Falcon »
Erik Sobel
Director of Security at a insurance company
The technical support is excellent. Though, as the company has grown, the technical support has felt less personal.
Read full review of CrowdStrike Falcon »
Anonymous User
IT Analyst at a government
I have used their technical support, and they are good. I would rate them a four out of five.
Read full review of CrowdStrike Falcon Complete MDR »
Edward-Walton
Security Principal at a security firm
There are two numbers to reach out to the technical support team. Considering the time taken to reach out to them...
Read full review of CrowdStrike Falcon »
Jayant Pant
Sr India Admin at a financial services firm
CrowdStrike's technical support is good, though sometimes their responses are delayed.
Read full review of CrowdStrike Falcon Complete MDR »
Mohamed-Atta
Section Head at a energy/utilities company
My interaction with technical support for CrowdStrike Falcon was fine; they supported me and provided a solution for...
Read full review of CrowdStrike Falcon »
Anonymous User
Head Of Information Security (CISO) at a financial services firm
I had to contact support for some minor issues and they were able to help us out pretty well.
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 30

Anas Anas
Solution Consultant at a manufacturing company
I have not used the support from Malwarebytes.
Read full review of Malwarebytes Teams »
Chong Kah Wooi
Technical Manager at a tech services company
I've made some contact with support. I didn't have much need for support.
Read full review of Malwarebytes Teams »
Dinesh Yadav
Sales Director at a tech services company
The solution's technical support is clear as per the SLA. The support is provided to us immediately whenever needed....
Read full review of Malwarebytes Teams »
Anonymous User
Cyber Security Team Lead (Endpoint) at a manufacturing company
I'd say that Malwarebytes support is fine, but they lack maturity when it comes to enterprise-class security solutions.
Read full review of Malwarebytes Teams »
Iker Alonso
Consultant at a tech services company
The technical support was excellent.
Read full review of Malwarebytes Teams »
Anonymous User
IT Support Specialist at a construction company
I have only been here for about six to nine months. We didn't need to contact them during this time. In fact, I am...
Read full review of Malwarebytes Teams »
Nir Frumer
CEO at a real estate/law firm
I never used technical support. I've never needed it. Not for implementation, at least. I just took two courses...
Read full review of Malwarebytes Teams »
Anonymous User
Owner at a non-tech company
I have never had to call their tech support or anything. I just pay my money and get my benefits.
Read full review of Malwarebytes Teams »
Etienne Riggins
Systems Administrator at a legal firm
Tech support is good. I haven't called them. You don't really have to call them because it is good at stopping stuff.
Read full review of Malwarebytes Teams »
William Cochran
Senior Systems Engineer at a construction company
The technical support is very good. They're reachable by email, phone, and via support ticket through the Nebula Portal.
Read full review of Malwarebytes Teams »
Veer Sharma
Branch Manager at a tech services company
We've been in touch with technical support on a few deployments at this point. On a couple of deployments, we had...
Read full review of Malwarebytes Teams »
Andy Lim
Executive Director at a tech services company
From the perspective of our technicians and engineers, the support was very good. We are rating it in comparison to...
Read full review of Malwarebytes Teams »
Anonymous User
Cyber Security Engineer at a tech services company
They have not been receptive to our suggestions about the product and have not resolved the issues that we have...
Read full review of Malwarebytes Teams »
Anonymous User
Chief Executive Officer at a wholesaler/distributor
Good customer support is provided, however, I have not contacted their technical support as it was never needed.
Read full review of Malwarebytes Teams »
Osama-Mohamed
Cyber security manager at a tech services company
We have contacted technical support. They are very good.
Read full review of Malwarebytes Teams »
Anonymous User
IT Compliance Consultant at a tech company
The technical support is good. I really haven't received any good answers about what happens when the product gets...
Read full review of Malwarebytes Teams »
Ahmed Fariq Abdullah
Assistant Executive Manager (IT) at a consultancy
We've had a good experience with technical support so far. We've been satisfied with the level of service we've...
Read full review of Malwarebytes Teams »
Ky Lw
IT Consultant at a tech services company
I would rate the technical support a ten from a corporate perspective. But from a user perspective, I would rate them...
Read full review of Malwarebytes Endpoint Protection »
Anonymous User
Principal Cybersecuirty Analyst at a retailer
I have not contacted technical support.
Read full review of Malwarebytes Teams »
Mike Parsons
Senior CyberSecurity Architect and Mentor at a tech vendor
My experience with technical support has always been great.
Read full review of Malwarebytes Teams »
Anonymous User
Founder at a tech services company
I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.
Read full review of Malwarebytes Teams »
Anonymous User
Network Manager at a energy/utilities company
Their technical support is outstanding.
Read full review of Malwarebytes Teams »
Musonda Mutila
IT Oficer at a financial services firm
The technical support could be improved; we find we have to make several requests before an issue is looked into.
Read full review of Malwarebytes Teams »
OlawumiFamilusi
Security Engineer at a retailer
The technical support services are good. The response time depends on the severity of the issue.
Read full review of Malwarebytes Teams »

Review 1 of 24

Technical Support

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