Compare CrowdStrike vs Malwarebytes

CrowdStrike

Based on 275 reviews.

Malwarebytes

Based on 38 reviews.

Latest Research

Buyer's Guide

CrowdStrike Falcon vs. Malwarebytes Teams

December 2025

Malwarebytes Teams vs. CrowdStrike Falcon

Updated: December 2025

Buyer's Guide

CrowdStrike Falcon vs. Malwarebytes Teams

December 2025

CrowdStrike Falcon vs. Malwarebytes Teams

Updated: December 2025

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Malwarebytes Teams

Knutson Construction

Popular Solutions

CrowdStrike Falcon

46 reviews

CrowdStrike Falcon Complete MDR

15 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Malwarebytes Teams

6 reviews

Malwarebytes Endpoint Protection

1 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

12%

Computer Software Company

University

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at a legal firm
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at a educational organization
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at a educational organization
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at a government
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 5

Davina Becker
Senior Content Strategist at a tech company
My primary use case is that it's protecting me against malware.
Read full review of Malwarebytes Teams »
Ky Lw
IT Consultant at a tech services company
I primarily use the product to filter user actions. When a user opens a link, it catches patterns based on malware...
Read full review of Malwarebytes Endpoint Protection »

Review 1 of 2

Customer Service

Abhimanyu Das
Senior Associate at a tech vendor
Customer support for CrowdStrike Falcon Cloud Security is good; I find it satisfactory. I would rate the customer...
Read full review of CrowdStrike Falcon Cloud Security »
Madhawa Liyanage
Cyber Security Consultant - Defensive Security at a security firm
We used the support at the initial stages of deployment and the support was good. I became familiar with the tool...
Read full review of CrowdStrike Falcon »
Chethan R
Windows Security Patching Operation III (Cyber Operations) at a outsourcing company
I have a very good in-house team of about 20 to 30 people working with CrowdStrike Falcon Cloud Security, and we...
Read full review of CrowdStrike Falcon Cloud Security »
Ali Minissi
Group IT Director - Technical Operations at a construction company
The technical support is responsive.
Read full review of CrowdStrike Falcon »
Khushru_Mistry
Chief Technology Officer at a manufacturing company
We have not had occasion to contact technical support.
Read full review of CrowdStrike Falcon Complete MDR »
Dinesh Yadav
Sales Director at a tech services company
The support is excellent. We rarely need support.
Read full review of CrowdStrike Falcon »
Omkar Kesarkar
Manager II at a insurance company
The solution's technical support is not good. I rate the technical support a four to five out of ten.
Read full review of CrowdStrike Falcon »
Sandeep Nagar
Co-Founder and Director at a security firm
CrowdStrike Falcon Complete's technical support is very good; they respond accurately, on time, and in accordance...
Read full review of CrowdStrike Falcon Complete MDR »
Jai Prakash Sharma
Vice President, Technology Operations at a tech company
I have contacted CrowdStrike for issues, and the response was poor. That particular experience was pretty bad, with...
Read full review of CrowdStrike Falcon »
Saif Ullah Khan
Security Engineer at a tech services company
I have contacted customer service, and they are fast. I have had a good experience with them.
Read full review of CrowdStrike Falcon Cloud Security »
Sandesh Dumbre
Senior Information Security Engineer at a tech services company
I'm absolutely satisfied with CrowdStrike's support. They have a robust support team that is always there to help.
Read full review of CrowdStrike Falcon »
Ben Nnatuanya
Manager, Security Operations Centre at a computer software company
The solution's technical support is handled centrally by CrowdStrike, and the support was also good and knowledgeable.
Read full review of CrowdStrike Falcon »
Anonymous User
FSE at a computer software company
The technical support is good; it's not bad and not the best.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
IT Consultant at a comms service provider
The technical support is not very good. I would rate it as an eight out of ten. One improvement could be reducing the...
Read full review of CrowdStrike Falcon »
Senthil Kumar Manian
Director at a tech services company
I frequently contact CrowdStrike's support and generally find it to be mostly good. There are options for either...
Read full review of CrowdStrike Observability »
Anonymous User
Security Officer
CrowdStrike's technical support is very fast and responsive.
Read full review of CrowdStrike Falcon »
Naeem Afzal
IT Manger at a construction company
We have not experienced any issues with technical support from CrowdStrike Observability, but I don't know the exact...
Read full review of CrowdStrike Observability »
Anonymous User
Dy General Manager at a real estate/law firm
Due to the fact that we are still running a POC, we have direct access to the principal on the contract. They have...
Read full review of CrowdStrike Falcon »
Ayieko Margaret
Pre-Sales Engineer
We just went through training and were able to do most things ourselves. We haven't needed technical support.
Read full review of CrowdStrike Falcon »
Anonymous User
Deputy Manager Of Information Technology at a consultancy
They have been very responsive. There are no concerns about their service.
Read full review of CrowdStrike Falcon Complete MDR »
Sanjay Dahiya
Global IT Infrastructure Manager at a financial services firm
We get a lot of proactive support from Crowdstrike. Before anything enters our environment, we get a lot of...
Read full review of CrowdStrike Falcon Complete MDR »
WanderMenezes
Senior Principal Security Manager
The technical support for this solution is not very good, and issues will not be picked up unless the ticket raised...
Read full review of CrowdStrike Falcon Complete MDR »
Edward-Walton
Security Principal at a security firm
There are two numbers to reach out to the technical support team. Considering the time taken to reach out to them...
Read full review of CrowdStrike Falcon »
FlorianKastler
Engineer Avan Vente at a tech services company
The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French...
Read full review of CrowdStrike Falcon Complete MDR »
Carol Kettlety
IT Network Infrastructure Manager at a manufacturing company
The technical support is good and they provide prompt responses to all of our questions.
Read full review of CrowdStrike Falcon »
Anonymous User
Chief Security Officer at a financial services firm
We've raised support tickets such as the request for rapid deployment capabilities. However, we only received...
Read full review of CrowdStrike Falcon »
Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
Read full review of CrowdStrike Falcon »
Anonymous User
Engineering manager at a consultancy
We have support from the CrowdStrike team in Japan and we haven't had any problems with them.
Read full review of CrowdStrike Falcon »
LisaBragg
Aviation Officer at a non-tech company
As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Program Manager at a energy/utilities company
Nothing is perfect in this world. There will always be positive and negative aspects associated with the product. I...
Read full review of CrowdStrike Falcon Cloud Security »

Review 1 of 30

Chong Kah Wooi
Technical Manager at a tech services company
I've made some contact with support. I didn't have much need for support.
Read full review of Malwarebytes Teams »
Dinesh Yadav
Sales Director at a tech services company
The solution's technical support is clear as per the SLA. The support is provided to us immediately whenever needed....
Read full review of Malwarebytes Teams »
Anas Anas
Solution Consultant at a manufacturing company
I have not used the support from Malwarebytes.
Read full review of Malwarebytes Teams »
Etienne Riggins
Systems Administrator at a legal firm
Tech support is good. I haven't called them. You don't really have to call them because it is good at stopping stuff.
Read full review of Malwarebytes Teams »
Anonymous User
Cyber Security Team Lead (Endpoint) at a manufacturing company
I'd say that Malwarebytes support is fine, but they lack maturity when it comes to enterprise-class security solutions.
Read full review of Malwarebytes Teams »
Ahmed Fariq Abdullah
Assistant Executive Manager (IT) at a consultancy
We've had a good experience with technical support so far. We've been satisfied with the level of service we've...
Read full review of Malwarebytes Teams »
Mike Parsons
Senior CyberSecurity Architect and Mentor at a tech vendor
My experience with technical support has always been great.
Read full review of Malwarebytes Teams »
Anonymous User
IT Support Specialist at a construction company
I have only been here for about six to nine months. We didn't need to contact them during this time. In fact, I am...
Read full review of Malwarebytes Teams »
Anonymous User
Principal Cybersecuirty Analyst at a retailer
I have not contacted technical support.
Read full review of Malwarebytes Teams »
Nir Frumer
CEO at a real estate/law firm
I never used technical support. I've never needed it. Not for implementation, at least. I just took two courses...
Read full review of Malwarebytes Teams »
William Cochran
Senior Systems Engineer at a construction company
The technical support is very good. They're reachable by email, phone, and via support ticket through the Nebula Portal.
Read full review of Malwarebytes Teams »
Anonymous User
Chief Executive Officer at a wholesaler/distributor
Good customer support is provided, however, I have not contacted their technical support as it was never needed.
Read full review of Malwarebytes Teams »
Anonymous User
IT Compliance Consultant at a tech company
The technical support is good. I really haven't received any good answers about what happens when the product gets...
Read full review of Malwarebytes Teams »
Andy Lim
Executive Director at a tech services company
From the perspective of our technicians and engineers, the support was very good. We are rating it in comparison to...
Read full review of Malwarebytes Teams »
Osama-Mohamed
Cyber security manager at a tech services company
We have contacted technical support. They are very good.
Read full review of Malwarebytes Teams »
Anonymous User
Founder at a tech services company
I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.
Read full review of Malwarebytes Teams »
Anonymous User
Owner at a non-tech company
I have never had to call their tech support or anything. I just pay my money and get my benefits.
Read full review of Malwarebytes Teams »
Anonymous User
Network Manager at a energy/utilities company
Their technical support is outstanding.
Read full review of Malwarebytes Teams »
Anonymous User
Cyber Security Engineer at a tech services company
They have not been receptive to our suggestions about the product and have not resolved the issues that we have...
Read full review of Malwarebytes Teams »
Ky Lw
IT Consultant at a tech services company
I would rate the technical support a ten from a corporate perspective. But from a user perspective, I would rate them...
Read full review of Malwarebytes Endpoint Protection »
OlawumiFamilusi
Security Engineer at a retailer
The technical support services are good. The response time depends on the severity of the issue.
Read full review of Malwarebytes Teams »
Iker Alonso
Consultant at a tech services company
The technical support was excellent.
Read full review of Malwarebytes Teams »
Musonda Mutila
IT Oficer at a financial services firm
The technical support could be improved; we find we have to make several requests before an issue is looked into.
Read full review of Malwarebytes Teams »
Veer Sharma
Branch Manager at a tech services company
We've been in touch with technical support on a few deployments at this point. On a couple of deployments, we had...
Read full review of Malwarebytes Teams »

Review 1 of 24

Technical Support

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