Compare Datamatics vs Nintex

Datamatics

Based on 4 reviews.

Nintex

Based on 78 reviews.

Latest Research

Buyer's Guide

Datamatics TruBot vs. Nintex RPA

December 2025

Nintex RPA vs. Datamatics TruBot

Updated: December 2025

Buyer's Guide

Datamatics TruBot vs. Nintex RPA

December 2025

Datamatics TruBot vs. Nintex RPA

Updated: December 2025

Sample Customers

Datamatics TruBot

Aditya Birla Sunlife Insurance Company, IndusInd Bank

Nintex RPA

Amazon, Audi, Chevron, Toyota, Uber, Walmart

Popular Solutions

Datamatics TruBot

1 reviews

Datamatics TruCap+

0 reviews

Nintex Process Platform

4 reviews

Nintex RPA

3 reviews

Nintex eSign

0 reviews

Top Industries

No Data Available

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

Marketing Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Iqbal-Siddique
Business Head at a security firm
I use the solution in my company to automatically collect the data from the field.
Read full review of Datamatics TruBot »
IqbalSiddique
Business Head at a security firm
We use the product for API and interface collections.
Read full review of Datamatics TruCap+ »

Review 1 of 2

Hafiz Muhammad Usama
Manager Mobility & Digitalization at a manufacturing company
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most...
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
We use it for discovery on desktops to understand what operations are actually doing. Using task mining capabilities...
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at a healthcare company
So as a medical facility, we offer services such as dental, optometry, and behavioral health. To make the...
Read full review of Nintex eSign »

Review 1 of 3

Customer Service

Michael Rider
CTO/ Co-Founder at a consultancy
The customer service and support team are responsive. We had a great experience with them.
Read full review of Datamatics TruBot »
Michael Rider
CTO/ Co-Founder at a consultancy
I would evaluate the customer support as excellent, they're very responsive. Every time I've reached out to the...
Read full review of Datamatics TruBot »

Review 1 of 2

Satya Singh
Human Resource Executive at a insurance company
The customer service and support are very knowledgeable. We haven't had many issues, and the ones we have had have...
Read full review of Nintex Process Platform »
Omar_Ismail
ECM, Archives and Digital Preservation Consultant at a tech services company
The technical support is very good.
Read full review of Nintex Process Platform »
KrishnaMurthy3
Practice Director - Microsoft & Opensource at a computer software company
We contacted the technical support team a couple of times last year. I rate the technical support a ten out of ten.
Read full review of Nintex Process Platform »
Vitor Medeiros
National Sales Director at a tech vendor
The quality needs improvement.
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Rajesh Hegde
Vice President International Business at a outsourcing company
We've received good support from Kryon.
Read full review of Nintex RPA »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
The customer service and support are quite good. I'm quite happy with it. We are happy with the support we get.
Read full review of Nintex RPA »
Gustavo Becker
BPMS & RPA Product Owner at a tech services company
On a scale of one to ten, where one is bad and ten is good, my rating for Kryon RPA support is four. The response...
Read full review of Nintex RPA »
Bavaji PShaik
Intelligent Automation Program Manager at a manufacturing company
The support provided by Kryon, along with the learning academy and online forums, has been quite responsive.
Read full review of Nintex RPA »
Anonymous User
IT Consultant & Robotics Business Analyst at a insurance company
The support is really good. Their first-level support needs a bit of work. If we put in tickets, very often we get a...
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Pratya Silasuwan
Senior Application Specialist at a tech vendor
Customer Service: Eight out of 10. Technical Support: Eight out of 10.
Read full review of Nintex Process Platform »
Shaikh Akhtar
Lead Technical Architect at a manufacturing company
Technical support for this solution is good. We have a contract with them and the support is good. They always help.
Read full review of Nintex Process Platform »
Anonymous User
Program Manager - Intelligent Automation at a engineering company
I haven't dealt with technical support because our ops team does that if they ever have to.
Read full review of Nintex Process Platform »
Einat Tal
OCIO at a financial services firm
We, ourselves have not used Kryon's customer support. Maybe our third-party uses it on behalf of us. I don't know.
Read full review of Nintex RPA »
GururajSubbarao
Director - Market Leader at a tech services company
Technical support is there in some of the regions. In APAC it is good. One or two years back, it was not there....
Read full review of Nintex RPA »
Reviewer74906
Business Analyst at a financial services firm
Their tech support is pretty good. The people I've worked with have been good. The time zone issue sometimes was...
Read full review of Nintex RPA »
Anonymous User
BPM Developer at a wholesaler/distributor
We've used technical support. I've contacted them many times. They provide good solutions. We're happy with the support.
Read full review of Nintex Process Platform »
Charlene Chang
RPA Consultant at a comms service provider
The customer support is outstanding. They are very responsive and will accommodate with our schedules.
Read full review of Nintex RPA »
Yaniv Straus
Delivery Manager at a energy/utilities company
I'm working with the technical support on a few issues. For the issue with the certificate, I sent them a case and...
Read full review of Nintex RPA »
Deane Nkuna
CIO at a comms service provider
The customer service and support team are good. The premium support is good, and their response is fast.
Read full review of Nintex Process Platform »
Ram Chenna
Enterprise Architect at a consultancy
Good customer support in terms of help desk, and support for fixing product issues.
Read full review of Nintex Process Platform »
Anonymous User
Senior Manager - Reporting and Analytics at a financial services firm
We have technical support available to us, but we have not utilized often, our resources are capable of addressing...
Read full review of Nintex Process Platform »
Ronel Roets
System Manager at a manufacturing company
We have had no problems with the technical support at all.
Read full review of Nintex Process Platform »
Adam Staude
Manager, Application Support at a retailer
We have used the technical support a few times. It is pretty standard. Their Tier 1 support asks all the same...
Read full review of Nintex RPA »
Anonymous User
Technology Unit Manager at a tech services company
We've dealt with customer service in the past and they were satisfactory. They are very good and very easy to work...
Read full review of Nintex Process Platform »
Shadab Beg
System Development Analyst at a energy/utilities company
Initially, when we bought the licenses, we communicated often with them. After the expiry of one year of the support...
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Anonymous User
Manager at a energy/utilities company
I am satisfied with the customer service and support.
Read full review of Nintex Process Platform »
Steven Berg
SharePoint Administrator at a insurance company
I've dealt with technical support in the past. They could be better. They aren't as responsive or knowledgeable as...
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Anonymous User
Senior BPM Consultant at a tech services company
Technical support is not so good, i.e., you should have a good contact inside the company, because the service desk...
Read full review of Nintex Process Platform »
Jared Wright
Technical Operations Manager at a recruiting/HR firm
Customer service gets a rating of 100 percent. They’re fantastic. They're always really quick to respond. If we have...
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TARIQ ISLAM
Principal Consultant at a tech services company
Their support is excellent.
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Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.