Datamatics TruBot Reviews

I use the solution in my company to automatically collect the data from the field.

The most valuable features of the solution stem from the software portfolio in the Middle East while also being available in other countries, like India.

The stability of the product has certain shortcomings, making it an area where improvements are required.

The integration capabilities of the product have some concerns and need improvements.

The price of the product needs improvement.

I have experience with Datamatics TruBot.

Stability-wise, I rate the solution a seven out of ten.

Areas revolving around scalability and accountability are difficult to handle in the product.

There are around 50 to 60 users of the tool in my company.

As it is an easy-to-use tool, my company plans to increase its use in the future.

The product's initial setup phase is straightforward and easy to use.

The product can be deployed on a cloud model.

The solution can be deployed in five to ten minutes.

The solution can be deployed with the help of a consolidated team consisting of third parties, integrators, consultants, and resellers.

The tool is expensive.

Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features.

The tool's UI is much better than the ones offered by other similar products in the market.

I recommend the product to others who plan to use it.

I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool.

I rate the tool a seven and a half out of ten.

Our primary use case for the solution is pulling rates and doing back-office RPA work for banks and credit unions.

We find the ease of use, speed and responsiveness very valuable.

There is a learning curve, and some training could be included to bring users up to speed.

We have been using the solution for approximately a year and a half.

The solution is very stable and we have not had any issues.

The solution is very scalable, and we have five to ten users in the RPA environment.

The customer service and support team are responsive. We had a great experience with them.

The initial setup is straightforward, and only one person is required for maintenance.

The ROI is captured in the bot run so we can tally it against our spending on the RPA. After the first two scripts were developed, we could capture our ROI and then everything else was a saving to the financial institution.

The solution is inexpensive compared to many other solutions in the market. For example, they have a starter pack that is easily under $20,000 to get started, which is not usually the case with RPA.

I rate the solution a nine out of ten. The solution is good, and I can't think of something that needs to be included in the next release or that needs to be improved. I advise users considering the solution to go through the trial and verify that it fits their needs.

Our primary use case is generally connected to automation of things connected to banking. Instead of a user entering data, we have the TruBot enter that data. We're also using it for file movement and some file validation.

We're a value-added partner, we have a technical partnership with Datamatics. If we think the solution is appropriate for a company, we pass that lead off to Datamatics and if things move forward we negotiate the software price and then implement the product for the institution. I'm a co-founder and chief technology officer of the company.

The feature most valuable to me in this solution is its ability to calculate the ROI on the jobs that are running.

I'd like to see more additions to the library, which I believe currently has 200 plus items. Of course, like with anything, we'd love to see 400 plus items because then we know that they've been vetted. We can work with things as they are but that would be added value. 

I've been using this solution for six months. 

I'm 100% impressed, it's a very stable product.

The solution is very scalable. Right now, we're helping implement it for other banks and we're at two to three users per installation. The roles are usually designing the TruBot, writing the bot, if that makes sense, and then scheduling it to run. We use a systems analyst for that. 

I would evaluate the customer support as excellent, they're very responsive. Every time I've reached out to the vendor, they've promptly been able to resolve the issue.

We believe that the value and the cost of the Datamatics TruBot really fits financial institutions' budgets much better than what we'd call the big three, the Automation Anywhere, Blue Prism, UiPath. And it really has a great entry point. Datamatics is currently offering a free trial that ends on September 28th 2020. That has enabled a lot of businesses to download it, play with it, without having to be committed to any costs for that solution.

The initial setup is very straightforward. Our goal was to set up the solution as a trial for a customer and there were no issues at all. Everything went smoothly. We were able to deploy it within a week of having the software.

We're currently in negotiations regarding licensing, but I can say that the cost is about one-third of the cost of Automation Anywhere. The company is flexible and cost can be negotiated.