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Datamatics TruBot vs Pega Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Datamatics TruBot
Ranking in Robotic Process Automation (RPA)
36th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
21st
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 10.0% compared to the previous year. The mindshare of Datamatics TruBot is 1.0%, up from 0.3% compared to the previous year. The mindshare of Pega Robotic Process Automation is 2.0%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere5.5%
Pega Robotic Process Automation2.0%
Datamatics TruBot1.0%
Other91.5%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
IS
Business Head at MCS india
Offers good UI but needs to improve its integration capabilities
Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features. The tool's UI is much better than the ones offered by other similar products in the market. I recommend the product to others who plan to use it. I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool. I rate the tool a seven and a half out of ten.
reviewer1458102 - PeerSpot reviewer
Regional Director at a tech vendor with 10,001+ employees
Has raised concerns due to outdated framework and high ownership costs
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In one of the use cases, we used to have around 300 tickets per month which has been reduced to almost zero now."
"When it comes to financials, Automation Anywhere has done amazing work in ensuring not only the speed and accuracy of the bot, but also the compliance and error controls through which the bot executes the job at very high satisfaction and tolerance levels."
"We are making less mistakes and have more metrics available to understand what our problems are. Now, we can do root cause analysis and have less noise in the system during the process."
"We have seen AA bringing immense value to the clients once operational."
"Automation Anywhere has been an integral part of this product's evolution in general. A hindrance that we were faced with was companies who did not have API integrations for Salesforce. This is where RPA and Automation Anywhere came in and helped us with integrating solutions which did not have API integrations within themselves. That's how we've evolved in the past two to three months."
"Automation Anywhere's most valuable features include its end-to-end capabilities within a single platform. It offers desktop automation, unattended automation, a recorder for tasks, and advanced IDP capability, which means that I can handle everything from basic cutting and pasting to advanced use cases. With Automation Anywhere, I don't need multiple other tools to automate end-to-end processes. I only need one additional chatbot tool, assuming conversational AI is part of the solution. If I don't have chatbots, all the capabilities are built into the platform."
"It saves a lot of effort and hours. It is time-efficient and cost-efficient."
"It's very easy for business users to learn Automation Anywhere."
"Ability to calculate the ROI on the jobs that are running."
"The solution is inexpensive compared to many other solutions in the market."
"The product's initial setup phase is straightforward and easy to use."
"We believe that the value and the cost of the Datamatics TruBot really fits financial institutions' budgets much better than what we'd call the big three, the Automation Anywhere, Blue Prism, UiPath."
"The solution is very stable and we have not had any issues."
"We have centralized the monitoring, and in Pega Robot Manager we currently have multiple dashboards where we can track, schedule, and handle everything, which has been a game changer in the last one-and-a-half years and has met what the business expected."
"I am impressed with the tool's recording feature."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"It helped cut short the release cycle by almost 40% compared to the previous solution.​"
"With Pega Robotics, once we integrated it will work with any machines after deployment until there is a change."
"The number of human steps that have been eliminated is significant, and we try to maximize straight-through processing."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The community support is awesome."
 

Cons

"The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult. However, I am skilled enough to get through it. There were some balancing issues that my other team members had to manage. They are having difficulty in balancing when I checked the architecture properly. We determined later that there was no need for a load balance to be done on the servers. We didn't do any load balancing and then the elastic search was not done."
"When it comes to reading email, this solution is unstable and improvements need to be made."
"The local support in Brazil could improve. While it has gotten better in the last few months, we've struggled as a global company trying to contact them sometimes."
"When comparing the code under version checks, although there is a change done, it doesn't say so because the change is done at the variable level and not in the line of code."
"PDF extraction and cognitive automation need improvement."
"I believe Automation Anywhere needs to improve on product quality. Sometimes it has intermittent issues."
"I feel a lack of convenience when I try to scale it."
"The control room itself is easy to use. One area that could potentially be improved is adding additional widget capability within the main dashboard in the control room itself."
"I'd like to see more additions to the library, which I believe currently has 200 plus items."
"There is a learning curve, and some training could be included to bring users up to speed."
"Would like to see more additions to the library."
"The stability of the product has certain shortcomings, making it an area where improvements are required."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"Rule versioning and deployment to enable parallel development could still be improved​"
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"Ease of use could probably be improved."
"There is no two-dimensional lookup table implemented."
"Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
 

Pricing and Cost Advice

"There is a free trial so that they can get an overview, and there are different licenses that are very affordable and can suit every business model."
"We are restricted to use one license on one PC. However, if my license is not working, I want to be able to use it somewhere else. This would be a nice improvement to the licensing, as other competitors in the market have better licensing terms."
"I believe it is $10,000 for Bot Creator."
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"Cost-wise, it is fine. A lot of medium businesses prefer Automation Anywhere. The development cost is also lower."
"Whatever investment, licensing, and resource costs together are put in for development and delivery, we are still at an ROI of 250 percent."
"The tool is expensive."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"I would rate the product's pricing a nine out of ten."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"Pega Robotic Process Automation is an expensive solution."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"The licensing cost is too high."
"Pega is pretty costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
No data available
Financial Services Firm
16%
Manufacturing Company
13%
Computer Software Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What needs improvement with Pega Robotic Process Automation?
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially ...
What is your primary use case for Pega Robotic Process Automation?
For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be don...
What advice do you have for others considering Pega Robotic Process Automation?
I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer o...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
TruBot
Pega RPA, OpenSpan
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aditya Birla Sunlife Insurance Company, IndusInd Bank
eBay Enterprise, M&I Bank
Find out what your peers are saying about Datamatics TruBot vs. Pega Robotic Process Automation and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.