Pega Robotic Process Automation and Blue Prism are contenders in the automation software market, striving to improve process efficiency. Pega has an advantage with its user-friendly integration and dynamic UI capabilities, making it especially suitable for sectors like banking. Blue Prism stands out with strong security and ease of integration with new technologies.
Features: Pega Robotic Process Automation offers external DLL integration, centralized monitoring, and an effective UI creation feature, enhancing its application in banking. The development style is unique and seamlessly integrates with CRM tools. Blue Prism is recognized for stability, object sharing, and robust exception handling. It features a secure environment and consistently facilitates the integration of new technologies.
Room for Improvement: Pega could improve its OCR capabilities, simplify platform setup, and enhance cloud presence. Integration with Citrix and reducing Visual Studio .net dependencies are also needed. Blue Prism needs better AI and ML integration, enhanced attended automation features, and more flexibility in pricing models. Its user interface and exception handling for attended robots require improvements.
Ease of Deployment and Customer Service: Pega supports deployment in private and hybrid clouds, with global round-the-clock technical support, although initial deployment can be challenging. Blue Prism supports on-premises and public cloud deployment and provides detailed documentation, though access could be more user-friendly. Both solutions offer reliable customer service.
Pricing and ROI: Pega Robotics tends to be costly, targeting large enterprises but offers favorable ROI with flexible pricing compared to competitors like UiPath and Automation Anywhere. Blue Prism is generally more expensive with straightforward licensing and usage-based costs, increasing significantly with additional bots. Both products demonstrate consistent ROI, with Pega potentially offering more cost-effectiveness in certain deployments.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
On-premise support is generally not as effective as the cloud support that Pega currently provides.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
I would like to see the interface of Blue Prism refreshed.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
The ability to scale quickly is also valuable, and their support is good in general.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
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