Blue Prism vs Tungsten RPA comparison

SS&C Blue Prism and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #5 with an average rating of 8.6, while Tungsten Automation is ranked #10 with an average rating of 8.5. SS&C Blue Prism holds a 4.4% mindshare in RPA, compared to Tungsten Automation’s 2.0% mindshare. Additionally, 88% of SS&C Blue Prism users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

Blue Prism

Read 92 Blue Prism reviews

8,820 Views
8,467 Comparison Views

88% willing to recommend

Tungsten RPA

Read 27 Tungsten RPA reviews

3,782 Views
2,269 Comparison Views

83% willing to recommend

Blue Prism

Tungsten RPA

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and Blue Prism are leading contenders in the business automation sector. Tungsten RPA appears to have the upper hand due to its comprehensive business process management capabilities and flexible integrations, although Blue Prism provides better ease of use for non-coders and extensive workflow orchestration.

Features: Tungsten RPA excels in business automation with features such as Kofax TotalAgility, optical character recognition (OCR), and flexible third-party integrations, making it adept at handling documents. Blue Prism offers extensive workflow orchestration, custom object creation, and robust security, alongside a user-friendly interface for non-coders.

Room for Improvement: Tungsten RPA needs enhancements in Java application integration, desktop automation, and improving employee perception to reduce resistance. Blue Prism could improve in AI capabilities, enhance human-robot interaction, extend attended automation, and offer wider application integration. Cost-effectiveness and better community support are also desired.

Ease of Deployment and Customer Service: Tungsten RPA is primarily used in on-premises environments, providing substantial support, although response times could be improved. Blue Prism offers varied deployment options, including cloud solutions, with generally good technical support, but it would benefit from enhanced community engagement and faster issue resolution.

Pricing and ROI: Tungsten RPA offers competitive pricing models with flexible licensing, providing value through reduced errors and resource savings. Blue Prism is perceived as more expensive, particularly for SMEs, yet it delivers significant ROI through automation efficiency, with a straightforward licensing model free of hidden fees.

To learn more, read our detailed Blue Prism vs. Tungsten RPA Report (Updated: April 2026).

Buyer's Guide

Blue Prism vs. Tungsten RPA

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

Blue Prism delivers variable ROI; some firms see quick savings, though others face challenges with costs and long-term benefits.

Sentiment score

7.7

Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.

We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.

reviewer1308135

Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees

I have seen that it is taking almost more than one or two years to see a return on investment.

Dinesh P

Technical Architect at YASH Technologies

Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.

Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

For more quotes and insights, download the Blue Prism report

One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.

reviewer2235981

Strategic And Business Performance Manger at a tech services company with 51-200 employees

For more quotes and insights, download the Tungsten RPA report

Customer Service

Sentiment score

6.5

Blue Prism's customer support shows mixed reviews, with some users praising responsiveness and others citing slow, less proactive assistance.

Sentiment score

6.5

Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.

If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.

reviewer1308135

Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees

I would rate the technical support by Blue Prism as ten out of ten because we have dedicated support for Blue Prism.

KetanPuri

Technical Lead at DXC Technology

My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.

Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

For more quotes and insights, download the Blue Prism report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Scalability Issues

Sentiment score

7.0

Blue Prism's scalability is impacted by infrastructure costs, developer skills, and setup complexity, with mixed user experiences.

Sentiment score

6.9

Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.

The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.

Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

For more quotes and insights, download the Blue Prism report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Stability Issues

Sentiment score

7.4

Blue Prism is generally stable, with occasional issues mainly related to infrastructure and specific versions, noted for improvement.

Sentiment score

7.7

Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.

No quotes available

For more quotes and insights, download the Blue Prism report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Room For Improvement

Blue Prism users seek improved AI, integration, interface, and support, highlighting high scaling costs and limited resources.

Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.

If we increase or improve the efficiency of archiving while running the production environment with a huge database size, that would be much more helpful for managing the state and the performance.

KetanPuri

Technical Lead at DXC Technology

Only each bot level logs are possible, which will not help when maintaining one hundred plus or two hundred plus bots.

Dinesh P

Technical Architect at YASH Technologies

I would like to see the interface of Blue Prism refreshed.

reviewer1308135

Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees

For more quotes and insights, download the Blue Prism report

The lack of a developer community in Tungsten RPA is a red flag for us and for customers.

reviewer2235981

Strategic And Business Performance Manger at a tech services company with 51-200 employees

For more quotes and insights, download the Tungsten RPA report

Setup Cost

Blue Prism's licensing model is often seen as expensive, but discounts and negotiations can reduce costs compared to competitors.

Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.

They don't charge per user or per environment, so you get everything you need included at one fixed cost.

reviewer1308135

Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees

While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.

Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

The price of Blue Prism is costly, but I believe the quality should increase.

Dinesh P

Technical Architect at YASH Technologies

For more quotes and insights, download the Blue Prism report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Valuable Features

Blue Prism excels in automation, ease for non-coders, security, and integration, making it ideal for complex enterprise tasks.

Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.

From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools.

Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

Blue Prism's compliance with high-security standards has helped my organization greatly.

KetanPuri

Technical Lead at DXC Technology

The ability to scale quickly is also valuable, and their support is good in general.

reviewer1308135

Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees

For more quotes and insights, download the Blue Prism report

If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.

reviewer2235981

Strategic And Business Performance Manger at a tech services company with 51-200 employees

For more quotes and insights, download the Tungsten RPA report

Categories and Ranking

Blue Prism

Ranking in Robotic Process Automation (RPA)

5th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Agentic Automation (4th)

Tungsten RPA

Ranking in Robotic Process Automation (RPA)

10th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 4.4%, down from 9.9% compared to the previous year. The mindshare of Tungsten RPA is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Blue Prism	4.4%
Tungsten RPA	2.0%
Other	93.6%

Robotic Process Automation (RPA)

Featured Reviews

Pavan-Sharma

Senior Consultant at a consultancy with 10,001+ employees

Impressive flexibility and support enhance integration and performance

The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.

Read full review

Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

Computer Software Company

Insurance Company

Financial Services Firm

14%

Performing Arts

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	6
Large Enterprise	75

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	18

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...

See all answers

I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...

See all answers

What do you like most about Blue Prism?

It is a stable solution.

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

I am not a user of Tungsten RPA; I sell this product for our company.

See all answers

What needs improvement with Kofax RPA?

The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.

See all answers

What is your primary use case for Kofax RPA?

Tungsten RPA reduces manual work, especially in financial services and HR solutions.

See all answers

Comparisons

Microsoft Power Automate vs Blue Prism

Compared 17% of the time

UiPath Platform vs Blue Prism

Compared 16% of the time

Automation Anywhere vs Blue Prism

Compared 14% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 4% of the time

Python RPA vs Blue Prism

Compared 2% of the time

More Blue Prism Competitors

UiPath Platform vs Tungsten RPA

Compared 25% of the time

Automation Anywhere vs Tungsten RPA

Compared 8% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 6% of the time

ABBYY Vantage vs Tungsten RPA

Compared 5% of the time

Fortra's Automate vs Tungsten RPA

Compared 5% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

Blue Prism

May 2026

Download Blue Prism product report

Buyer's Guide

Tungsten RPA

April 2026

Download Tungsten RPA product report

Also Known As

No data available

Kofax RPA, Kofax Kapow, Kapow

Overview

Blue Prism offers advanced automation features with integration capabilities and robust exception handling. Its scalability and reliability make it ideal for automating complex and repetitive tasks across industries like banking and manufacturing.

Providing a user-friendly design studio, Blue Prism stands out with enhanced automation features such as unassisted bots, strong security measures, and Visual Basic Objects. Its integration capabilities with analytics tools like Tableau and a simplified licensing model contribute to its appeal. Despite its complexities in UI design and training resource limitations, it remains stable and reliable. Blue Prism addresses tasks such as invoice processing and data entry, but improvements in AI, cognitive capabilities, and customer support are needed. Enhancements in OCR technology, unstructured data handling, and web-based interfaces could significantly boost its accessibility.

What are Blue Prism's most important features?

Enhanced Automation: Streamlines complex tasks with a robust interface.
Security Measures: Provides strong security protocols to safeguard processes.
Integration: Seamlessly interacts with analytics tools for data insights.
Exception Management: Facilitates easy handling of process exceptions.

What benefits or ROI should be evaluated?

Scalability: Ensures stable performance for varying organizational needs.
Licensing: Offers a straightforward model for simplified deployment.
Operational Efficiency: Reduces manual labor in complex tasks.
Cost-Effectiveness: Despite higher costs, delivers high value in automation efficiency.

Organizations in industries like finance and manufacturing harness Blue Prism to automate repetitive tasks, boosting efficiency in back-end operations. In banking and insurance, it's used for auditing, compliance, and report generation, enhancing accuracy and reducing manual efforts.

SS&C Blue Prism

Tungsten RPA offers a sophisticated automation platform designed for seamless integration with enterprise systems. It's known for its robust functionalities in document processing, web automation, and delivering efficient business workflows.

Designed to streamline complex operations, Tungsten RPA supports integrations with major platforms like SAP and ERP tools, known for enhancing business efficiency. It provides powerful OCR capabilities and is characterized by a low-code environment, which simplifies automation tasks. Despite its strengths, there's a need for improvements in community support, documentation, and emerging AI functionalities. Expanding its desktop automation, scalability, and system connections, especially with Microsoft and Citrix, is imperative for broader adoption.

What are the key features of Tungsten RPA?

Third-Party Integrations: Seamlessly connects with systems like SAP and ERP for streamlined operations.
Low-Code Platform: Simplifies automation with easy-to-use programming and deployment options.
OCR Capabilities: Processes low-DPI documents effectively for accurate data extraction.
Web Automation: Streamlines repetitive web-based tasks and browser interactions.
Modular Structure: Facilitates efficient management of business processes and workflows.

Why consider Tungsten RPA for automation?

Comprehensive Automation: Reduces manual workload with reliable execution of repetitive tasks.
Enhanced Efficiency: Increases productivity by automating intricate processes.
Robust Error Handling: Minimizes disruptions with efficient error management strategies.
Flexibility: Adapts to specific business requirements with customizable components.
Low Development Time: Speeds up project timelines due to its low-code nature.

Tungsten RPA is employed across sectors like finance, healthcare, aviation, and logistics for automating crucial business functions. It aids in automating repetitive tasks, data extraction, and process automation in ERP and SharePoint systems. Businesses leverage its capabilities for website automation, handling employee data, and streamlining operations in finance and HR. It enhances customer service operations, document processing, and market data collection, effectively reducing manual workload and boosting operational efficiency.

Tungsten Automation

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

Blue Prism vs. Tungsten RPA

April 2026

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