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Oracle Integration Cloud Service vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Oracle Integration Cloud Service boosts ROI by reducing admin needs, development cycles, and labor costs, enhancing operational efficiency.
Sentiment score
7.6
Tungsten RPA boosted aviation efficiency and government savings by streamlining processes, reducing errors, and cutting costs.
 

Customer Service

Sentiment score
4.8
Oracle Integration Cloud Service support is knowledgeable and responsive, but response times and SR processes need improvement and consistency.
Sentiment score
7.0
Tungsten RPA support is generally effective, with knowledgeable staff, though some users report delays and suggest faster responses.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
I find the technical support from Oracle to be good.
 

Scalability Issues

Sentiment score
6.3
Oracle Integration Cloud Service is scalable but limited by data size, requiring strategic planning and infrastructure evaluation for performance.
Sentiment score
6.9
Tungsten RPA is scalable, flexible, and adaptable, but requires skilled deployment and faces challenges like licensing and upgrades.
 

Stability Issues

Sentiment score
7.5
Oracle Integration Cloud Service is praised for stability, with minimal issues, rare downtimes, and continuous improvements enhancing reliability.
Sentiment score
7.8
Tungsten RPA is stable and reliable, though some find it complex with legacy apps; it scores 7-9/10 for stability.
The reliability of Oracle Integration Cloud Service is strong.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The solution is stable.
 

Room For Improvement

Clients seek enhanced error analysis, integration, and user experience in Oracle Integration Cloud Service, addressing cost and functionality issues.
Tungsten RPA needs interface improvements, better scalability, AI features, enhanced integration, and support for complex processes and legacy systems.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
The mapping is a bit complex, so configuration is not very easy for a new user.
 

Setup Cost

Oracle Integration Cloud Service offers flexible, competitive pricing models with predictable costs, discounts for partners, and robust integration options.
Tungsten RPA offers flexible subscription pricing with unlimited workflows, varying costs by project needs, and requires upfront payments.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
 

Valuable Features

Oracle Integration Cloud offers ease of integration with scalable, secure, low-code solutions, supporting APIs and seamless connectivity across applications.
Tungsten RPA offers seamless integration, robust automation, and ease of use with advanced tools for document and process management.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
Oracle Integration Cloud Service makes it simple to connect any third-party products, and Oracle is key for adding pre-built APIs.
 

Categories and Ranking

Oracle Integration Cloud Se...
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Integration Platform as a Service (iPaaS) (7th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (11th)
 

Mindshare comparison

Oracle Integration Cloud Service and Tungsten RPA aren’t in the same category and serve different purposes. Oracle Integration Cloud Service is designed for Integration Platform as a Service (iPaaS) and holds a mindshare of 7.5%, down 9.7% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.1% mindshare, down 2.2% since last year.
Integration Platform as a Service (iPaaS)
Robotic Process Automation (RPA)
 

Featured Reviews

Sathish Pamisetty - PeerSpot reviewer
Security and integration features are appreciated but some bugs need addressing
The main feature of Oracle Integration Cloud Service is its budget-friendly pricing compared to other middleware tools such as MuleSoft, Dell Boomi, or Workato. Additionally, Oracle Integration Cloud Service provides tools such as PCS and Apex for building user interfaces, allowing users to create UIs with drag-and-drop features. Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP. With approximately 60 to 70 adapters, it allows integration with systems such as SAP, Salesforce, and ERP. Oracle Integration Cloud Service also comes with pre-built adapters, offering easy setup and security features such as OAuth for connecting with systems such as Salesforce.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
The cost depends on the number of integrations. If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

Oracle ICS
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Oracle Integration Cloud Service vs. Tungsten RPA and other solutions. Updated: July 2023.
865,295 professionals have used our research since 2012.