Microsoft Power Automate vs Tungsten RPA comparison

Tungsten RPA and Microsoft Power Automate both operate in the RPA industry. Based on the data, Power Automate seems to have an edge due to its seamless integration with Microsoft applications and its low-code environment, which simplifies deployment and enhances workflow efficiency.

Features: Tungsten RPA is valued for its strong OCR capabilities, integration with Kofax TotalAgility, and drag-and-drop features that allow browser automation without a server. Microsoft Power Automate provides seamless integration with Microsoft tools, a low-code platform, and a variety of connectors, making it user-friendly and efficient in various environments.

Room for Improvement: Tungsten RPA could benefit from improved AI integration and enhanced training resources. Its Java application support and initial support process could also be streamlined. In contrast, Microsoft Power Automate could improve its OCR functionalities and simplify its licensing complexities while also offering more robust integration with non-Microsoft platforms.

Ease of Deployment and Customer Service: Tungsten RPA supports primarily on-premises deployments and offers effective technical support, though response times could improve. Microsoft Power Automate provides flexible deployment options with strong cloud support and integration with Microsoft services, though technical support could be better for resolving complex issues.

Pricing and ROI: Tungsten RPA follows a traditional licensing model, which is cost-effective for large-scale automation, offering substantial ROI in enterprise sectors by reducing manual costs. Microsoft Power Automate, part of Microsoft 365, is generally more affordable and flexible, particularly for companies within the Microsoft ecosystem, though its licensing model may become complex with premium features.