Microsoft Power Automate vs WorkFusion comparison

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Microsoft Power Automate

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and Microsoft Power Automate are competitors in the automation software market. WorkFusion has the upper hand with advanced machine learning and SAP integration, while Power Automate excels in ease of use and Microsoft integrations.

Features: WorkFusion offers advanced automation capabilities with robust machine learning, document processing, and seamless SAP integration. It supports complex workflows with quick development and provides a free RPA Express for entry-level users. Microsoft Power Automate comes integrated within Office 365, offers a user-friendly environment with many prebuilt templates and connectors, and focuses on ease of use through low-code solutions.

Room for Improvement: WorkFusion needs enhancements in NLP processing and OCR capabilities, a more intuitive interface for non-technical users, and greater flexibility in integration. Microsoft Power Automate could improve integration with non-Microsoft platforms, enhance AI capabilities, and simplify its complex licensing model to provide more comprehensive functionalities.

Ease of Deployment and Customer Service: WorkFusion supports on-premises, cloud, and hybrid deployments with robust customer support but faces challenges with rapid end-of-life announcements for product versions. Microsoft Power Automate offers flexibility in hybrid and cloud environments with fast, responsive customer service and benefits from strong integration with Microsoft ecosystems.

Pricing and ROI: WorkFusion presents a competitive pricing model which leads to substantial ROI and reduced human error, though initial setups can be costly. Power Automate offers a cost-effective solution for Microsoft users, integrated within Office 365. It provides significant ROI through scalable Microsoft-centered usage, although careful management is needed to handle the costs of premium features.

To learn more, read our detailed Microsoft Power Automate vs. WorkFusion Report (Updated: December 2025).

Microsoft Power Automate vs. WorkFusion

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Microsoft Power Automate enhances efficiency, cost-effectiveness, and ROI through automation and familiar UI, providing substantial productivity improvements.

Sentiment score

7.6

WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.

On a daily basis, it saves about two to three hours.

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

It has helped us save time, and we've saved thousands of hours through automation.

MH13

Assistant Manager, Data Science & Analytics at American International Group

There has been around 20% to 30% productivity improvement, which will definitely save money and costs.

reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

For more quotes and insights, download the Microsoft Power Automate report

No quotes available

For more quotes and insights, download the WorkFusion report

Customer Service

Sentiment score

6.3

Microsoft Power Automate's customer service varies; premium plans and regional support improve responsiveness, while community aids overall experience.

Sentiment score

7.4

WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.

Having experience with coding is essential to fully utilize Power Automate.

MH13

Assistant Manager, Data Science & Analytics at American International Group

On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.

Husain Shaikh

Power Platform Developer at a tech services company with 11-50 employees

They offer 24-hour technical support that consistently answers inquiries.

Mónica Mier

Talent Acquisition Specialist at APERCE

For more quotes and insights, download the Microsoft Power Automate report

Some issues are resolved quickly, while others might take time as they require further analysis.

Intelligent Automation SME at a financial services firm with 10,001+ employees

They allow sharing of issues faced in use cases and work alongside us to resolve them.

Associate II at Affirm

Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.

For more quotes and insights, download the WorkFusion report

Works at Awery Aviation Software

Scalability Issues

Sentiment score

6.6

Microsoft Power Automate is scalable and cost-effective, yet struggles with advanced tasks, better for small to medium organizations.

Sentiment score

7.3

WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.

Microsoft Power Automate is scalable enough for me and my customers.

MohammedIdais

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

For more quotes and insights, download the Microsoft Power Automate report

The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.

Intelligent Automation SME at a financial services firm with 10,001+ employees

WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Stability Issues

Sentiment score

7.5

Microsoft Power Automate is stable and reliable, with high user satisfaction and minor issues that are quickly resolved.

Sentiment score

6.9

WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.

No quotes available

For more quotes and insights, download the Microsoft Power Automate report

I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.

Works at Awery Aviation Software

WorkFusion requires a strong background in Java to meet requirements effectively.

Associate II at Affirm

Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Room For Improvement

Microsoft Power Automate users seek better stability, integration, user-friendliness, error handling, connectors, documentation, and clearer licensing and environments.

WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.

Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.

Husain Shaikh

Power Platform Developer at a tech services company with 11-50 employees

It would be better to make it a wizard more than requiring coding.

MohammedIdais

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

We haven't gone into depth to explore the integration with AI, so I am not really sure.

reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

For more quotes and insights, download the Microsoft Power Automate report

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.

Associate II at Affirm

WorkFusion requires a high level of Java knowledge for programming, making it quite technical.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Setup Cost

Microsoft Power Automate offers cost-effective automation, often bundled with Office 365, though premium features may increase costs for enterprises.

WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.

The price of Microsoft Power Automate was affordable for our clients, who are small companies.

Mónica Mier

Talent Acquisition Specialist at APERCE

I don't remember paying anything excessively or overpriced.

Miguel Molano

Sales Manager at a comms service provider with 51-200 employees

Microsoft Power Automate is reasonably priced compared to others in the market.

MohammedIdais

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

For more quotes and insights, download the Microsoft Power Automate report

I am not familiar with the exact pricing, however, it is considered pricey.

Works at Awery Aviation Software

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.

Intelligent Automation SME at a financial services firm with 10,001+ employees

It is worth the money as a tool.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Valuable Features

Microsoft Power Automate streamlines task automation with low-code tools, seamless integration, and robust connectors, enhancing productivity and efficiency.

WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.

We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.

MH13

Assistant Manager, Data Science & Analytics at American International Group

If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.

Husain Shaikh

Power Platform Developer at a tech services company with 11-50 employees

Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

For more quotes and insights, download the Microsoft Power Automate report

They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.

Works at Awery Aviation Software

It also supports reusable code components through Java, making it efficient for developers.

Associate II at Affirm

The platform now includes auto machine learning and AI capabilities.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Categories and Ranking

Microsoft Power Automate

Ranking in Robotic Process Automation (RPA)

3rd

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

133

Ranking in other categories

Process Mining (4th), Agentic Automation (3rd), Business Orchestration and Automation Technologies (4th)

WorkFusion

Ranking in Robotic Process Automation (RPA)

16th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (26th), Intelligent Document Processing (IDP) (10th)

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of Microsoft Power Automate is 13.0%, down from 20.4% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Microsoft Power Automate	13.0%
WorkFusion	1.5%
Other	85.5%

Robotic Process Automation (RPA)

Featured Reviews

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Automating processes has saved time and improved communication

Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.

Read full review

Cloud platform orchestrates business processes with AI capabilities

Intelligent Automation SME at a financial services firm with 10,001+ employees

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Read full review

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Insurance Company

Financial Services Firm

30%

Computer Software Company

Insurance Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	17
Large Enterprise	66

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

UiPath Platform vs Microsoft Power Automate

Comparisons

Compared 16% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 15% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 12% of the time

Blue Prism vs Microsoft Power Automate

Compared 12% of the time

More Microsoft Power Automate Competitors

UiPath Platform vs WorkFusion

Compared 17% of the time

Automation Anywhere vs WorkFusion

Compared 11% of the time

Tungsten RPA vs WorkFusion

Compared 6% of the time

ABBYY Vantage vs WorkFusion

Compared 5% of the time

Pega Platform vs WorkFusion

Compared 4% of the time

More WorkFusion Competitors

Product Reports

Download Microsoft Power Automate product report

Microsoft Power Automate

January 2026

Download WorkFusion product report

January 2026

Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Overview

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street