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Microsoft Power Automate vs SAP Intelligent RPA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Power Automate
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
134
Ranking in other categories
Process Mining (3rd), Agentic Automation (3rd), Business Orchestration and Automation Technologies (4th)
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Microsoft Power Automate is 7.3%, down from 20.8% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Microsoft Power Automate7.3%
SAP Intelligent RPA1.9%
Other90.8%
Robotic Process Automation (RPA)
 

Featured Reviews

Ayobami Shobaloju - PeerSpot reviewer
Customer Solution Provider at Wema Bank
Automating processes has saved time and improved communication
Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.
SS
RPA Technical Solution Lead at Infomentum
Helps automate processes but needs to offer different licensing models to users
Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"So far, the tech support has provided me with good enough support and knowledge."
"It has a gamut of things. Power Automate is easy to configure. It is more for a citizen developer. It is low code/no code. It is one of the easiest tools when it comes to configuration. By default, we have a lot of Microsoft products on our laptops or desktops. So, it is very easy to configure the remaining products."
"Implementing Microsoft Power Automate has made our development team more efficient."
"The solution is booming at the moment."
"Microsoft Power Automate is an easy-to-understand solution."
"It is basically free for me because it comes with my Office 365 subscription."
"The integrations that are built into Power Automate for those different Microsoft functions are good."
"AI Builder is a good add-on."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The initial setup of SAP Contextor is easy."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"Scalability is fine. It is pretty nice."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Contextor is a good solution for a Citrix environment."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
 

Cons

"When we create a support ticket on the Microsoft platform, it takes a good amount of time in certain cases, especially when we get stuck, and at that time, Microsoft's response can be much slower."
"The solution could have more integration with different platforms."
"They can improve the description of errors and provide more details. Sometimes, when I receive an error, I can't understand what is wrong. It would be useful to have a desktop version to modify or edit workflows. Its scalability can also be better."
"There should be a comprehensive or enterprise level of application to provide the cognitive AI, and there should be orchestration so that I can control all the robots on one station. The other tools are currently providing these features."
"When compared to other workflow automation tools out there, it's just not as mature."
"The stability is not very reliable."
"It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce."
"I need to have more integration capabilities from this solution. It's limiting us right now."
"SAP Contextor could improve by automating some processes."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"SAP Contextor could improve by automating some processes."
 

Pricing and Cost Advice

"It is free with Office 365 subscription."
"There should be increased transparency about which features attend the pricing."
"They have the community edition that people can use for free, and they also have the enterprise edition. My company uses the enterprise edition, and I don't know how much they pay."
"Microsoft is providing an automatic license with a cost of $20 million per month, which is reasonable."
"It comes with the Microsoft suite. I'd rate it an eight out of ten in terms of pricing."
"There is zero licensing cost. It comes with our Microsoft Office subscription."
"Initially, we had a Microsoft account for Office 365. Later, we discovered that our license included access to Power Automate at no additional cost. There was a small fee for additional features, but it was negligible compared to the benefits. There are not any additional fees required to use the solution."
"The licensing price should be more cost-effective."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
"The pricing is not that expensive. It is manageable."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
5%
Manufacturing Company
12%
Financial Services Firm
9%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise67
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...
What needs improvement with SAP Contextor?
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...
What is your primary use case for SAP Contextor?
The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...
What advice do you have for others considering SAP Contextor?
Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...
 

Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
SAP Contextor, Contextor
 

Overview

 

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about Microsoft Power Automate vs. SAP Intelligent RPA and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.