No more typing reviews! Try our Samantha, our new voice AI agent.

Microsoft Power Automate pros and cons

Vendor: Microsoft

3.9 out of 5

134 reviews
88% willing to recommend

Pros & Cons summary

Microsoft Power Automate integrates seamlessly with Microsoft products like Office 365 and SharePoint, offering an easy-to-use no-code platform for building automations. While it enhances productivity and provides a cost-effective solution for businesses, users face concerns with stability, technical support, and limited third-party integration. It is versatile but has deficiencies in complex tasks and OCR capabilities compared to competitors, making it less ideal for enterprise-level automation.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Power Automate is easy to integrate with Microsoft products like Office 365, Teams, and SharePoint, enhancing overall productivity.

The no-code platform allows non-technical users to build automations effortlessly, reducing the need for technical expertise.

Its automation capabilities help save time and reduce manual errors, which can lead to significant cost savings.

Power Automate provides a competitive pricing model, making it an affordable option for both small and large businesses.

It is highly versatile, enabling complex automation scenarios and efficient process streamlining across various applications.

CONS

Microsoft Power Automate faces issues with stability and can fail with simple tasks, causing concerns for users.

The technical support for Microsoft Power Automate has been criticized for being slow and less responsive, impacting the user experience.

The OCR capabilities in Microsoft Power Automate are not as advanced compared to competitors like Blue Prism and UiPath.

Microsoft Power Automate has limitations when it comes to complex automation and is not suitable for enterprise-level tasks.

The integration options outside of Microsoft environments are limited, affecting versatility in connecting with third-party applications.

Microsoft Power Automate Pros review quotes

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Jun 15, 2025

Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.

Read full review

BK

Sr. General Manager , Global IT Services at a non-profit with 5,001-10,000 employees

Jan 5, 2026

Microsoft Power Automate's no-code workflows help my team in daily operations to a great extent.

Read full review

Oluwayemisi Blessing Oloruntoba

Governance Operations Analyst at Aon Corporation

May 4, 2026

The RPA feature in Microsoft Power Automate has significantly impacted my digital transformation efforts because it has improved my understanding and knowledge.

Read full review

Microsoft Power Automate

Free Report: Microsoft Power Automate Reviews and More

Learn what your peers think about Microsoft Power Automate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,244 professionals have used our research since 2012.

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

Apr 25, 2025

Overall, I would give Microsoft Power Automate a nine out of ten.

Read full review

Talent Acquisition Specialist at APERCE

Aug 25, 2025

The engineers on-site can generate an automated report that takes approximately 10 minutes, while before it took them two days.

Read full review

reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

May 19, 2025

With these features in place, it has definitely improved the overall turnaround time by approximately 20% to 30% at least.

Read full review

Sales Manager at a comms service provider with 51-200 employees

Aug 26, 2025

The best features of Microsoft Power Automate are its ability to switch from one app to another without user interaction, so you can automate a task, take data from one source, process it, and then output it in another format or have it as an input for another app, and also to transform data and have that done with minimal human interaction.

Read full review

HS

Power Platform Developer at a tech services company with 11-50 employees

May 19, 2025

I have seen measurable benefits from Microsoft Power Automate as it saves a significant amount of time, and time saved translates to money.

Read full review

MH

Assistant Manager, Data Science & Analytics at American International Group

Feb 20, 2025

One of the most valuable features of Power Automate is its ability to extract text from a website.

Read full review

IVR Developer at Orange

Mar 27, 2024

The email routing, consolidation of the reports, and management features are strong.

Read full review

Show 10 more reviews (out of 133)

Microsoft Power Automate Cons review quotes

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Jun 15, 2025

Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel.

Read full review

BK

Sr. General Manager , Global IT Services at a non-profit with 5,001-10,000 employees

Jan 5, 2026

When we create a support ticket on the Microsoft platform, it takes a good amount of time in certain cases, especially when we get stuck, and at that time, Microsoft's response can be much slower.

Read full review

Oluwayemisi Blessing Oloruntoba

Governance Operations Analyst at Aon Corporation

May 4, 2026

I would like to see the continuous improvement of Copilot because when I have really complex flows, Copilot just tells me it is not sure.

Read full review

Microsoft Power Automate

Free Report: Microsoft Power Automate Reviews and More

Learn what your peers think about Microsoft Power Automate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,244 professionals have used our research since 2012.

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

Apr 25, 2025

The coding part could be improved. Sometimes, there are triggers that require coding.

Read full review

Talent Acquisition Specialist at APERCE

Aug 25, 2025

AI agents could be included in the next releases. Additionally, chatbots would be a great addition.

Read full review

reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

May 19, 2025

We haven't gone into depth to explore the integration with AI, so I am not really sure.

Read full review

Sales Manager at a comms service provider with 51-200 employees

Aug 26, 2025

I haven't used it with AI language models, and I think it may be restricted to work very friendly with Copilot, which could lead to further developments with other AI models or tools, thus suggesting some work is pending to do.

Read full review

HS

Power Platform Developer at a tech services company with 11-50 employees

May 19, 2025

The new designer is problematic and wastes development time. What can be developed in an hour typically takes 15 to 20 minutes longer with the new designer.

Read full review

MH

Assistant Manager, Data Science & Analytics at American International Group

Feb 20, 2025

Power Automate could be improved by adding an internal fuzzy lookup or fuzzy match feature.

Read full review

IVR Developer at Orange

Mar 27, 2024

Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere.

Read full review

Show 10 more reviews (out of 133)

Product Categories

Product Categories

Robotic Process Automation (RPA)

Agentic Automation

Business Orchestration and Automation Technologies

Popular Comparisons

Popular Comparisons

UiPath Platform vs Microsoft Power Automate

Automation Anywhere vs Microsoft Power Automate

Appian vs Microsoft Power Automate

Bizagi vs Microsoft Power Automate

Fortra's Automate vs Microsoft Power Automate

Mendix vs Microsoft Power Automate

Celonis vs Microsoft Power Automate

Blue Prism vs Microsoft Power Automate

Zapier vs Microsoft Power Automate

ABBYY Vantage vs Microsoft Power Automate

Tungsten RPA vs Microsoft Power Automate

WorkFusion vs Microsoft Power Automate

Tungsten TotalAgility vs Microsoft Power Automate

VisualCron vs Microsoft Power Automate

Pega Robotic Process Automation vs Microsoft Power Automate

See all alternatives

Product Categories

Product Categories

Robotic Process Automation (RPA)

Agentic Automation

Business Orchestration and Automation Technologies

Popular Comparisons

Popular Comparisons

UiPath Platform vs Microsoft Power Automate

Automation Anywhere vs Microsoft Power Automate

Appian vs Microsoft Power Automate

Bizagi vs Microsoft Power Automate

Fortra's Automate vs Microsoft Power Automate

Mendix vs Microsoft Power Automate

Celonis vs Microsoft Power Automate

Blue Prism vs Microsoft Power Automate

Zapier vs Microsoft Power Automate

ABBYY Vantage vs Microsoft Power Automate

Tungsten RPA vs Microsoft Power Automate

WorkFusion vs Microsoft Power Automate

Tungsten TotalAgility vs Microsoft Power Automate

VisualCron vs Microsoft Power Automate

Pega Robotic Process Automation vs Microsoft Power Automate

See all alternatives

Related questions

217

How do I choose between UiPath and Microsoft Power Automate?

171

What are the main technical differences between Microsoft Power Automate and Blue Prism?

68

RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider

113

Which one to choose, Power Automate or UiPath, for unattended and attended bots implementation for a simple RPA use case?

67

How is Automation Anywhere compared to Microsoft Power Automate?

55

Should I choose Blue Prism or Microsoft Power Automate?

21

Thoughts about Softomotive for RPA?

96

How easy is it to migrate from RPA to MS Power Automate?

66

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

97

RPA that Bots can run without centralized control?