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Bizagi vs Microsoft Power Automate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
6.5
Microsoft Power Automate offers cost-effective and efficient automation, enhancing productivity and ROI with flexible scaling and quick implementation.
On a daily basis, it saves about two to three hours.
Customer Solution Provider at Wema Bank
It has helped us save time, and we've saved thousands of hours through automation.
Assistant Manager, Data Science & Analytics at American International Group
There has been around 20% to 30% productivity improvement, which will definitely save money and costs.
Engineering Manager at a wholesaler/distributor with 10,001+ employees
 

Customer Service

Sentiment score
6.5
Bizagi's customer service is knowledgeable but varies significantly in response time, improving with premium subscriptions and community resources.
Sentiment score
6.3
Microsoft Power Automate's customer service is mixed, with praised community resources but inconsistent regional support and response times.
It is a community product, there is not much support we can expect.
Architect at Evoke
The toolset is very intuitive, so we didn’t need to contact their support much.
Enterprise Architect at a mining and metals company with 10,001+ employees
Having experience with coding is essential to fully utilize Power Automate.
Assistant Manager, Data Science & Analytics at American International Group
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
Power Platform Developer at a tech services company with 11-50 employees
They offer 24-hour technical support that consistently answers inquiries.
Talent Acquisition Specialist at APERCE
 

Scalability Issues

Sentiment score
6.2
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
6.6
Microsoft Power Automate scales well for all sizes but can face challenges with complex workflows and enterprise needs.
There is no direct scalability option.
Architect at Evoke
If I rate scalability from one to ten, I would probably give it a six.
Enterprise Architect at a mining and metals company with 10,001+ employees
I think Microsoft Power Automate is scalable; I have not come across any limitations for the number of things I do.
Governance Operations Analyst at Aon Corporation
Microsoft Power Automate is scalable enough for me and my customers.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
7.5
Microsoft Power Automate is generally stable, though users experience varied issues; updates and Azure services enhance reliability.
Having stability is absolutely important for me because I have a lot of workflows that need to be very stable, and I rely on that dependency.
Governance Operations Analyst at Aon Corporation
 

Room For Improvement

Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Microsoft Power Automate needs enhanced stability, integration, user experience, and competitive features to widen adoption and improve efficiency.
Reporting capabilities can be improved more, and community support should be increased.
Architect at Evoke
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Enterprise Architect at a mining and metals company with 10,001+ employees
The decision map could be improved to allow more than three options at a decision point.
Principal Standardization Officer at KEBS
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
Power Platform Developer at a tech services company with 11-50 employees
It would be better to make it a wizard more than requiring coding.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
We haven't gone into depth to explore the integration with AI, so I am not really sure.
Engineering Manager at a wholesaler/distributor with 10,001+ employees
 

Setup Cost

Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Microsoft Power Automate is cost-effective for enterprises using Microsoft 365, though premium features can increase costs significantly.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Enterprise Architect at a mining and metals company with 10,001+ employees
The price of Microsoft Power Automate was affordable for our clients, who are small companies.
Talent Acquisition Specialist at APERCE
I don't remember paying anything excessively or overpriced.
Sales Manager at a comms service provider with 51-200 employees
Microsoft Power Automate is reasonably priced compared to others in the market.
Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees
 

Valuable Features

Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Microsoft Power Automate simplifies task automation with a no-code interface, AI capabilities, and seamless integration with Microsoft and third-party apps.
It is open source.
Architect at Evoke
The user interface is very good, making it easy for business people to understand.
Enterprise Architect at a mining and metals company with 10,001+ employees
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
Graphic Designer at a computer software company with 5,001-10,000 employees
We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.
Assistant Manager, Data Science & Analytics at American International Group
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Power Platform Developer at a tech services company with 11-50 employees
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
Customer Solution Provider at Wema Bank
 

Categories and Ranking

Bizagi
Ranking in Process Mining
7th
Ranking in Business Orchestration and Automation Technologies
16th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (2nd), Business Process Management (BPM) (7th), Process Automation (11th), Rapid Application Development Software (17th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th)
Microsoft Power Automate
Ranking in Process Mining
3rd
Ranking in Business Orchestration and Automation Technologies
4th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
134
Ranking in other categories
Robotic Process Automation (RPA) (3rd), Agentic Automation (3rd)
 

Mindshare comparison

As of May 2026, in the Process Mining category, the mindshare of Bizagi is 5.5%, up from 4.1% compared to the previous year. The mindshare of Microsoft Power Automate is 11.8%, down from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Microsoft Power Automate11.8%
Bizagi5.5%
Other82.7%
Process Mining
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
Ayobami Shobaloju - PeerSpot reviewer
Customer Solution Provider at Wema Bank
Automating processes has saved time and improved communication
Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.
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893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Government
9%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise67
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...
 

Also Known As

No data available
Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
Find out what your peers are saying about Bizagi vs. Microsoft Power Automate and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.