Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Automation Anywhere helps save significant time and expenses by automating repetitive processes.
The drag-and-drop functionality of Automation Anywhere enables easy bot building without extensive coding knowledge.
Automation Anywhere's OCR and IQ Bot features enhance document processing efficiency, converting unstructured data into a structured format.
Automation Anywhere provides robust technical support and consistent updates, ensuring users have access to new and advanced features.
The scalability and adaptability of Automation Anywhere allow it to handle a large number of tasks efficiently.

CONS

Automation Anywhere can improve its OCR command for better data extraction accuracy and usability.
Automation Anywhere should offer more comprehensive integration with cloud services and additional analytics features.
Users face challenges with bot reliability over time, often requiring manual intervention when not regularly tested.
Automation Anywhere's initial setup process is complex, particularly due to the lack of GitHub integration.
Scalability and stability in handling larger applications are areas that could be improved to reduce code complexity and resource demands.
 

Automation Anywhere Pros review quotes

KH
GM Business Process Planning Dept at a insurance company with 10,001+ employees
Oct 25, 2018
This solution is valuable because it can automate tasks which would otherwise be left for us to process manually.
RM
Finance Head of BSO Senior Group Division at a manufacturing company with 10,001+ employees
Oct 25, 2018
The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap.
RF
Automation COE Manager at a mining and metals company with 10,001+ employees
Jan 2, 2019
MetaBots are useful when connecting to websites or to forms with objects that need to be captured.
Learn what your peers think about Automation Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
ProcessI4690 - PeerSpot reviewer
Process Improvement Manager at a comms service provider with 10,001+ employees
Dec 19, 2018
The solution is easy to learn and with it, it's easy to replicate knowledge.
W"
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
Dec 30, 2018
Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.
PK
Global Intelligent Automation & Transformation Leader at a tech company with 5,001-10,000 employees
Jan 6, 2019
MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.
AutoMan9843 - PeerSpot reviewer
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
Jan 13, 2019
One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes.
reviewer990828 - PeerSpot reviewer
Delivering Digital Workforce at a retailer with 10,001+ employees
Jan 16, 2019
We have seen more efficient processing and less number of errors due to quality control.
it_user973275 - PeerSpot reviewer
Director Of Innovation at Quantum AI
Feb 3, 2019
What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere.
KG
Digital Expert at a consultancy with 10,001+ employees
Feb 4, 2019
Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others.
 

Automation Anywhere Cons review quotes

KH
GM Business Process Planning Dept at a insurance company with 10,001+ employees
Oct 25, 2018
As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible.
RM
Finance Head of BSO Senior Group Division at a manufacturing company with 10,001+ employees
Oct 25, 2018
They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it.
RF
Automation COE Manager at a mining and metals company with 10,001+ employees
Jan 2, 2019
The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks.
Learn what your peers think about Automation Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
ProcessI4690 - PeerSpot reviewer
Process Improvement Manager at a comms service provider with 10,001+ employees
Dec 19, 2018
We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team.
W"
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees
Dec 30, 2018
Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls.
PK
Global Intelligent Automation & Transformation Leader at a tech company with 5,001-10,000 employees
Jan 6, 2019
There is room for improvement when this application is used in a Citrix-based environment.
AutoMan9843 - PeerSpot reviewer
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees
Jan 13, 2019
The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview.
reviewer990828 - PeerSpot reviewer
Delivering Digital Workforce at a retailer with 10,001+ employees
Jan 16, 2019
We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved.
it_user973275 - PeerSpot reviewer
Director Of Innovation at Quantum AI
Feb 3, 2019
There's a loss of overhead on the computing resources in Automation Anywhere. If you have an encrypted bot, the Automation Anywhere software has to read it first, decrypt it, and run it. So there is a potential that, if the logic of the bot isn't good enough, a lot of CPU and memory overload will happen. This is something which Automation Anywhere should look at because it takes a lot of computing resources. I have seen CPUs running at 100 percent.
KG
Digital Expert at a consultancy with 10,001+ employees
Feb 4, 2019
The biggest issue was that the new license required upgraded hardware infrastructure so we were getting all new tech stuff procured which meant that we were getting updated RAMs and things like that. Getting the licenses was easier but building the infrastructure which was required to support the new version was difficult.