SAP Intelligent RPA vs UiPath Platform comparison

SAP and UiPath are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #9 with an average rating of 8.0, while UiPath is ranked #1 with an average rating of 8.6. SAP holds a 1.8% mindshare in RPA, compared to UiPath’s 22.0% mindshare. Additionally, 87% of SAP users are willing to recommend the solution, compared to 97% of UiPath users who would recommend it.

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Executive SummaryUpdated on Apr 30, 2025

UiPath Platform and SAP Intelligent RPA compete in the robotic process automation category. UiPath is generally favored for its user-friendly interface, cost-effectiveness, and robust community support, making it attractive for businesses seeking accessible and affordable solutions. In contrast, SAP Intelligent RPA excels in integration capabilities and comprehensive feature sets, appealing to enterprises needing deep automation possibilities and willing to invest in sophisticated functionalities. **Features:** UiPath Platform offers an intuitive drag-and-drop interface, an extensive range of built-in automation activities, and seamless integration with popular enterprise applications like Microsoft products and Excel. Its community-driven resources and training provided by UiPath Academy further support its usability. SAP Intelligent RPA stands out with its advanced orchestration and job handling capabilities, enabling seamless integration with SAP systems, CRM, databases, and APIs. Its ability to automate both attended and unattended tasks efficiently makes it a comprehensive choice for larger enterprises. **Room for Improvement:** UiPath users have expressed a need for enhancing certain functionalities such as Excel activities, error handling, and OCR integration. There's also a call for improvements in supporting non-Windows environments and refining its AI capabilities. SAP Intelligent RPA users suggest simplifying the user interface and initial setup process, enhancing documentation, and increasing adaptability to non-SAP environments. Both tools have the potential to tailor their offerings further for more streamlined user experiences and expanded feature sets. **Ease of Deployment and Customer Service:** UiPath Platform is praised for its straightforward deployment and strong support through both its responsive customer service and a vibrant community forum. Its accessible resources facilitate easy use, even for those with minimal technical skills. Conversely, SAP Intelligent RPA may involve a steeper learning curve due to its comprehensive feature set, but it benefits from helpful customer service that assists effectively during the deployment phase. This supportive environment aids in resolving complexities associated with its extensive functionalities. **Pricing and ROI:** UiPath Platform is recognized for being cost-effective, offering lower initial setup costs, which aligns with the budgetary constraints of many businesses. Its scalability and rapid ROI through streamlined deployment and productivity gains make it appealing. In contrast, SAP Intelligent RPA, while involving higher initial costs, is justified by significant ROI from its deep integration capabilities and operational efficiencies over time. The advanced features of SAP Intelligent RPA are particularly valued for their long-term impact, making them a worthwhile investment for organizations focused on comprehensive automation strategies.

To learn more, read our detailed SAP Intelligent RPA vs. UiPath Platform Report (Updated: April 2025).

Buyer's Guide

SAP Intelligent RPA vs. UiPath Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.8%, up from 0.7% compared to the previous year. The mindshare of UiPath Platform is 22.0%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Amjed Al-Tayyan

Governance Director at Diyar United Company

Automation streamlines onboarding and reduces the load on customer service agents

As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of Automate is its ease of use, which is a major selling point."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"I find the ease of use from a programming perspective very valuable."

"I actually quite liked the no-coding functionality."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

More Automate pros

"The initial setup of SAP Contextor is easy."

"Scalability is fine. It is pretty nice."

"It is a stable solution...It is a scalable solution."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"In the dynamic world of DeFi, where integrated financial processes and smart contracts are the norm, UiPath's workflow automation capabilities provide us with a valuable advantage."

"We are seeing many hours saved with respect to automation. Automation should be on every project's agenda."

"Stability-wise, it's really good. When it comes to backend automation, it's amazing."

"It's low code/no code which makes it very easy to work with."

"The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful."

"We leverage the whole platform. The tool's most valuable features are unattended and attended robots."

"The RE framework is a valuable feature because it offers the possibility of working with a large amount of data without the need to transmit all the information."

"The most valuable feature of unattended robots is that they are always available."

More UiPath Platform pros

Cons

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"The interface could be more user-friendly and easier to navigate."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The product also has a limited use case in some respects."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

More Automate cons

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"SAP Contextor could improve by automating some processes."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"Incorporating more in the way of machine learning and AI would extend the capabilities of the product."

"We ran into issues during the upgrade. It was not warned before."

"I would like to see some use cases and additional information on the process mining and the OCR features that are being released."

"I would like to see ongoing integrations with different applications. For example, we have UKG, which is an HRIS or HCM system. I'd love to see if there could be some sort of connection there because there are definitely some HR stuff from onboarding and offboarding that we do in the HCM that I'd love to have UiPath help with."

"The Orchestrator is in drastic need of improvement. Three or four years ago, the Orchestrator UI was very simple and comfortable to use but now, they have added so many features that it is difficult for new users to quickly understand it."

"Technical support needs improvement because it takes too long to escalate when necessary."

"I had some issues with the ERP Automation features, and the setup is complex."

"Navigating the directory of objects needs improvement. I would like to be able to put in keywords that would allow me to figure out what command will allow me to do the task that I am trying to do."

More UiPath Platform cons

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"It comes with a package that costs approximately $20,000 USD per year."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"Once you buy the software, you just pay for the support for backend help."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

More Automate pricing and cost advice

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The pricing is not that expensive. It is manageable."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"UiPath is perceived as more expensive, but it's pretty close when you break down the licensing model and look at how much competitors charge per connection. We've done the analysis."

"UiPath is reasonably priced for being a leader in the market."

"A robot license costs $6,000 USD per year, or $10,000 NZD."

"UiPath is expensive."

"It is not a cheap solution. There is an annual licensing cost for all the components."

"I hope in the future the costing will be trimmed down, especially on Studio."

"...it's a bit pricey."

"Its pricing seems reasonable. I know we've been able to get a good amount of value in a few years. Our breakeven was only in year two. So, we're approaching breakeven in our licensing program. It's not a cheap product by any means, but the value that can be returned on an ROI basis is quite high."

More UiPath Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Energy/Utilities Company

Computer Software Company

17%

Financial Services Firm

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 7% of the time

MOVEit vs Automate

Compared 5% of the time

More Automate Competitors

Automation Anywhere vs SAP Intelligent RPA

Compared 21% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 10% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 10% of the time

Blue Prism vs SAP Intelligent RPA

Compared 6% of the time

More SAP Intelligent RPA Competitors

Microsoft Power Automate vs UiPath Platform

Compared 24% of the time

Blue Prism vs UiPath Platform

Compared 14% of the time

Automation Anywhere vs UiPath Platform

Compared 11% of the time

Pega Robotic Process Automation vs UiPath Platform

Compared 6% of the time

EdgeVerve AssistEdge RPA vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

Product Reports

Buyer's Guide

Automate

May 2025

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Buyer's Guide

SAP Intelligent RPA

April 2025

Download SAP Intelligent RPA product report

Buyer's Guide

UiPath Platform

April 2025

Download UiPath Platform product report

Also Known As

HelpSystems Automate, Automate

SAP Contextor, Contextor

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

UiPath Platform offers an intuitive automation solution with its user-friendly interface and low-code/no-code capabilities, empowering users to efficiently automate processes without technical expertise. It integrates seamlessly with applications and enhances productivity through attended and unattended automation.

UiPath Platform stands out for its scalability and operational control, especially through Orchestrator, which effectively manages bots and processes. AI-driven features like Document Understanding and OCR streamline data handling, reduce human error, and increase productivity. With support from a robust community and UiPath Academy, users benefit from ongoing skill development and learning. The platform's integration with tools such as Salesforce and ServiceNow ensures flexibility, and its Automation Cloud simplifies deployment and maintenance. Despite these strengths, UiPath users have highlighted areas for improvement such as licensing complexities, documentation clarity, and support responsiveness. They also seek enhanced integration with AI, machine learning, and external systems, combined with improved stability and more intuitive design.

What are the key features of UiPath Platform?

Intuitive Interface: Drag-and-drop design eases automation for non-experts.
Orchestrator Management: Effective bot and process management for operational control.
AI-Driven Features: Document Understanding and OCR optimize data processes.
Extensive Integrations: Connects with Salesforce, SAP, Excel, Oracle, and CRM.
Automation Cloud: Simplifies deployment and streamlines maintenance operations.

What benefits should users consider in reviews?

Time Savings: Automation reduces time spent on repetitive tasks.
Cost Efficiency: Decreases operational costs by minimizing manual labor.
Productivity Boost: Attended/unattended automation increases productivity.
Comprehensive Training: UiPath Academy and community resources support user growth.

Organizations adopt UiPath in finance, HR, IT, healthcare, and manufacturing sectors to automate repetitive and data-intensive tasks. Automation in invoice processing, data entry, and document management is common. Its integration with systems like SAP, Excel, Oracle, and CRM enhances efficiency, enabling businesses to reduce errors and manual effort, while focusing on strategic activities with both cloud and on-premises deployment options.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

SAP Intelligent RPA vs. UiPath Platform

April 2025

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