The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, for instance, you can have any number of unattended bots, but you pay a package kind of price. At the moment, the tool does not offer different licensing models to users.
Soware Engineer at a tech services company with 11-50 employees
Real User
Oct 26, 2023
One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing. Currently, users might have to use external AI tools, but having these services within SAP Intelligent RPA would make document-related tasks more straightforward and eliminate the need for external solutions.
For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process. Presently, there are some rigid requirements when it comes to templates for data extraction. It would be helpful if SAP IRPA could be more adaptive, allowing data extraction from various templates. This would be particularly valuable since every client, vendor, or business may have unique invoices, purchase orders, and documentation formats. It would be advantageous if SAP IRPA could simplify locating and extracting information from various templates, perhaps by making coding adjustments or changes to the background template structure.
SAP Consultant at a tech services company with 1-10 employees
Consultant
Oct 11, 2022
I originally implemented SAP Contextor because of the list of functionality options it had. Unfortunately, I found that the SAP scripting of a program is easier than SAP Contextor, so I am not using Contextor any further. The solution does not recognize objects, command windows, buttons, and fields, so it is not useful. Because of this, I was not able to complete any single or transition error. Every time I tried, Contextor would fail.
CTO RPA at a tech services company with 201-500 employees
Real User
Dec 9, 2019
The support is expensive. Contextor is more difficult to learn and use because of its approach. It is more with the programming. It's a tool for developers who have a good understanding, with good practical skills in JavaScript, and knowledge of the Windows operating system. UiPath has another approach that is more user-friendly with the strategy that is oriented for the end-user. I would like to see a better capacity for unstructured data, for example, PDF, or text within images.
SAP Intelligent RPA offers flexible automation with capabilities to manage attended and unattended tasks, seamlessly integrating with systems like CRM and providing robust scheduling solutions. Its ease of use in document extraction and web automation makes it adaptable for a variety of needs.This platform is ideal for automating SAP-centric processes by improving efficiency in sectors such as accounting, procurement, and sales. It efficiently handles attended and unattended automation,...
The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, for instance, you can have any number of unattended bots, but you pay a package kind of price. At the moment, the tool does not offer different licensing models to users.
One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing. Currently, users might have to use external AI tools, but having these services within SAP Intelligent RPA would make document-related tasks more straightforward and eliminate the need for external solutions.
For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process. Presently, there are some rigid requirements when it comes to templates for data extraction. It would be helpful if SAP IRPA could be more adaptive, allowing data extraction from various templates. This would be particularly valuable since every client, vendor, or business may have unique invoices, purchase orders, and documentation formats. It would be advantageous if SAP IRPA could simplify locating and extracting information from various templates, perhaps by making coding adjustments or changes to the background template structure.
I originally implemented SAP Contextor because of the list of functionality options it had. Unfortunately, I found that the SAP scripting of a program is easier than SAP Contextor, so I am not using Contextor any further. The solution does not recognize objects, command windows, buttons, and fields, so it is not useful. Because of this, I was not able to complete any single or transition error. Every time I tried, Contextor would fail.
SAP Contextor could improve by automating some processes.
The support is expensive. Contextor is more difficult to learn and use because of its approach. It is more with the programming. It's a tool for developers who have a good understanding, with good practical skills in JavaScript, and knowledge of the Windows operating system. UiPath has another approach that is more user-friendly with the strategy that is oriented for the end-user. I would like to see a better capacity for unstructured data, for example, PDF, or text within images.