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Datamatics TruBot vs OpenText Operations Orchestration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Datamatics TruBot
Ranking in Robotic Process Automation (RPA)
38th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Operations Orchest...
Ranking in Robotic Process Automation (RPA)
19th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (19th)
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Datamatics TruBot is 1.1%, up from 0.4% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
OpenText Operations Orchestration1.0%
Datamatics TruBot1.1%
Other93.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
IS
Business Head at MCS india
Offers good UI but needs to improve its integration capabilities
Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features. The tool's UI is much better than the ones offered by other similar products in the market. I recommend the product to others who plan to use it. I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool. I rate the tool a seven and a half out of ten.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is good, and we have not had any issues."
"Using this solution has brought a lot of return on investment in terms of saving hours or FTEs, and we are utilizing them in more constructive areas."
"I like the OCR feature, where we can capture information from PDFs."
"The deployment is very easy."
"The product has improved our organization cost-wise and bank savings in transactions. Everything has been changed for the better."
"Before, there was about four to five resources to extract it, now, with automation, this has helped us reduce the time to two to three minutes, then the work will be done."
"The organizations where we have implemented AA have seen tremendous benefits achieved in terms of time and cost-saving with the highest quality of deliverables."
"Automating a tedious manual process has helped to reduce manual work and the time taken to process the records."
"The solution is inexpensive compared to many other solutions in the market."
"Ability to calculate the ROI on the jobs that are running."
"We believe that the value and the cost of the Datamatics TruBot really fits financial institutions' budgets much better than what we'd call the big three, the Automation Anywhere, Blue Prism, UiPath."
"The product's initial setup phase is straightforward and easy to use."
"The solution is very stable and we have not had any issues."
"The community is very powerful, with extensive knowledge bases available."
"It’s saved 100’s of man hours monthly."
"This solution enables the automation of workflow."
"HP provides ready to use automation libraries for almost all the IT process automation tasks with no extra cost."
"The ability to basically create any type of flow I want to, go and get the root cause, and to control workflow without people having to know everything that needs to be done."
"This tool addresses all our disparate capabilities, bringing all those systems together, so we have been able to orchestrate per product and tie those things together to automate processes that were manual in the past, allowing us to turn around systems a lot quicker and in a repeatable way."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"The ease of use is most valuable."
 

Cons

"They could improve the learning curve."
"In the next release, I think it has to be more compatible when deployed with the Citrix environment."
"I feel the tool has to provide deeper insights for debugging issues, considering both internal and external factors."
"I would wish for a greater focus on citizen development, which is a priority for our company."
"I would like more integration with Microsoft Excel. More screenshots that can be integrated with Excel would help our customers too."
"For someone who does not have technical skills, using Automation Anywhere is quite challenging because it is primarily meant for the technical aspect, though it can help with basic data entry tasks, such as invoice processing and other repetitive back office operations."
"Automation Anywhere is not very scalable because the update and upgrade process requires immense effort from the IT organization to do a tool check."
"There are a lot of things that need to be improved, especially related to the Control Room, but you can develop and scale with this tool very, very fast."
"Would like to see more additions to the library."
"I'd like to see more additions to the library, which I believe currently has 200 plus items."
"The stability of the product has certain shortcomings, making it an area where improvements are required."
"There is a learning curve, and some training could be included to bring users up to speed."
"Customer service is one of those areas that definitely needs to be improved. 3.5 out of 10 Technical Support: Needs improvement."
"If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this)."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"But what I would like are more functionalities around code release."
"In order for our customers to have a deeper integration of Operations Orchestration, it needs to be offered with more cloud options, whether that's public or private or hybrid."
"Customer Service: Below average, 2/10. A lot is needed to be improved upon in their customer service."
 

Pricing and Cost Advice

"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."
"I don't agree with the IQ Bot licensing costs, which depends on the consumption of the document rather than per bot or user. This is confusing for me, because most of the cases for us in a possible future scenario, there would be a lot of invalid data to be scanned to get to real data. E.g., we would have to supply approximately 100 pages of scanned data to extract two pages of original data. In these type of cases, the IQ Bot might be a costly venture."
"The pricing is a bit higher."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"The price is very reasonable."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"It's the best RPA tool, but the pricing could be improved."
"Although the initial implementation cost of Automation Anywhere is relatively high compared to other options, its annual subscription cost is lower than UiPath's, which has the opposite pricing structure."
"The tool is expensive."
"The cost is very high compared to anything else available."
"I do not have experience with the pricing or licensing of the product."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
No data available
Outsourcing Company
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
TruBot
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aditya Birla Sunlife Insurance Company, IndusInd Bank
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about Datamatics TruBot vs. OpenText Operations Orchestration and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.