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OpenText Operations Orchestration pros and cons

Vendor: OpenText

3.9 out of 5

26 reviews
92% willing to recommend

Pros & Cons summary

OpenText Operations Orchestration enhances integration speed, offering flexibility through agent-less operations with a success rate over 90%. Despite its strong functionality and customization, scalability issues appear with 100-200 endpoints. Additional tools like Tivoli Endpoint Management are needed for patching. The high price and support limitations are challenges. Users desire ready-made workflows for tasks like Oracle database switchovers. Powerful community support includes extensive knowledge bases.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

OpenText Operations Orchestration has reduced the time to market, speeding up processes and enabling quick delivery.

It is agent-less, offering flexibility with multiple options.

OpenText Operations Orchestration is highly stable with a success rate exceeding 90%.

It allows users to create workflows that perform tasks like shutting down all tools simultaneously.

The community is strong, providing extensive knowledge bases.

CONS

There were many scalability issues initially faced, especially when deploying 100-200 endpoints.

High price is a concern that needs to be addressed.

OpenText Operations Orchestration's support requires improvements.

The addition of ready-made workflows for common scenarios is desired.

Tivoli Endpoint Management had to be used to patch issues due to challenges faced.

OpenText Operations Orchestration Pros review quotes

Architect at a healthcare company with 10,001+ employees

Dec 29, 2013

OO, frankly, blows the others out of the water.

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Consultant at a tech services company with 10,001+ employees

Nov 12, 2014

HP provides ready to use automation libraries for almost all the IT process automation tasks with no extra cost.

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HP Operations Orchestration Manager at a energy/utilities company with 10,001+ employees

Nov 16, 2014

It’s saved 100’s of man hours monthly.

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OpenText Operations Orchestration

Free Report: OpenText Operations Orchestration Reviews and More

Learn what your peers think about OpenText Operations Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

Senior Technology Specialist at a financial services firm with 1,001-5,000 employees

Apr 19, 2015

It has made the implementation of our IT software policies faster.

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Principal Infrastructure Engineer at a tech services company with 10,001+ employees

Jul 9, 2015

We have saved few million dollars with OO.

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IT Automation Expert at a engineering company with 1,001-5,000 employees

Dec 21, 2015

Four years ago, we created a new department for automation, and today the organization has a lot of trust in us and we are placed in each strategic architecture, everybody knows us, trusts us, and is happy to work with us, and we are problem solvers and the innovation robo team.

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Senior Database Administrator - Database Services Strategy at a financial services firm with 10,001+ employees

Dec 22, 2015

The centralization of the administration is what's most valuable for us.

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Senior Manager - Cloud Services - Automation and Tools at a tech vendor with 10,001+ employees

Jan 3, 2016

We have reduced the amount of time it would take to resolve an incident or to send an escalation to a customer, and it has saved us many man hours.

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CEO and Founder at a tech services company with 51-200 employees

Jan 6, 2016

As an integrator of Operations Orchestration, we find that the most valuable feature is really the support that HP provides.

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BD

System Architect at a comms service provider with 10,001+ employees

Jun 27, 2016

The ability to basically create any type of flow I want to, go and get the root cause, and to control workflow without people having to know everything that needs to be done.

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OpenText Operations Orchestration Cons review quotes

Architect at a healthcare company with 10,001+ employees

Dec 29, 2013

Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this).

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Consultant at a tech services company with 10,001+ employees

Nov 12, 2014

Faster integration with different applications.

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HP Operations Orchestration Manager at a energy/utilities company with 10,001+ employees

Nov 16, 2014

From 1 – 10 – I think HP is about a 4. Support can be slow and frustrating.

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OpenText Operations Orchestration

Free Report: OpenText Operations Orchestration Reviews and More

Learn what your peers think about OpenText Operations Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.

884,873 professionals have used our research since 2012.

Senior Technology Specialist at a financial services firm with 1,001-5,000 employees

Apr 19, 2015

Customer Service: Below average, 2/10. A lot is needed to be improved upon in their customer service.

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Principal Infrastructure Engineer at a tech services company with 10,001+ employees

Jul 9, 2015

Customer service is one of those areas that definitely needs to be improved. 3.5 out of 10 Technical Support: Needs improvement.

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IT Automation Expert at a engineering company with 1,001-5,000 employees

Dec 21, 2015

The one feature that would be useful for us would be integration of more automation with other solutions.

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Senior Database Administrator - Database Services Strategy at a financial services firm with 10,001+ employees

Dec 22, 2015

But what I would like are more functionalities around code release.

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Senior Manager - Cloud Services - Automation and Tools at a tech vendor with 10,001+ employees

Jan 3, 2016

There are automation tools out there that are more unified -- network, database, servers. Operations Orchestration doesn't do everything and you need to buy other components for other tasks.

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CEO and Founder at a tech services company with 51-200 employees

Jan 6, 2016

In order for our customers to have a deeper integration of Operations Orchestration, it needs to be offered with more cloud options, whether that's public or private or hybrid.

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BD

System Architect at a comms service provider with 10,001+ employees

Jun 27, 2016

If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows.

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Show 10 more reviews (out of 22)

Product Categories

Product Categories

Process Automation

Robotic Process Automation (RPA)

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Product Categories

Product Categories

Process Automation

Robotic Process Automation (RPA)

Popular Comparisons

Popular Comparisons

Camunda vs OpenText Operations Orchestration

UiPath Platform vs OpenText Operations Orchestration

Control-M vs OpenText Operations Orchestration

Automation Anywhere vs OpenText Operations Orchestration

Fortra's Automate vs OpenText Operations Orchestration

Appian vs OpenText Operations Orchestration

IBM BPM vs OpenText Operations Orchestration

ServiceNow Orchestration vs OpenText Operations Orchestration

Microsoft System Center Orchestrator vs OpenText Operations Orchestration

BMC TrueSight Orchestration vs OpenText Operations Orchestration

Ivanti Automation vs OpenText Operations Orchestration

Perpetuuiti Platform vs OpenText Operations Orchestration

CA Process Automation vs OpenText Operations Orchestration

C TWO vs OpenText Operations Orchestration

See all alternatives

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