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OpenText Operations Orchestration pros and cons

Vendor: OpenText

3.9 out of 5

26 reviews
92% willing to recommend

Pros & Cons summary

OpenText Operations Orchestration enhances integration speed, offering flexibility through agent-less operations with a success rate over 90%. Despite its strong functionality and customization, scalability issues appear with 100-200 endpoints. Additional tools like Tivoli Endpoint Management are needed for patching. The high price and support limitations are challenges. Users desire ready-made workflows for tasks like Oracle database switchovers. Powerful community support includes extensive knowledge bases.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

OpenText Operations Orchestration has reduced the time to market, speeding up processes and enabling quick delivery.

It is agent-less, offering flexibility with multiple options.

OpenText Operations Orchestration is highly stable with a success rate exceeding 90%.

It allows users to create workflows that perform tasks like shutting down all tools simultaneously.

The community is strong, providing extensive knowledge bases.

CONS

There were many scalability issues initially faced, especially when deploying 100-200 endpoints.

High price is a concern that needs to be addressed.

OpenText Operations Orchestration's support requires improvements.

The addition of ready-made workflows for common scenarios is desired.

Tivoli Endpoint Management had to be used to patch issues due to challenges faced.

OpenText Operations Orchestration Pros review quotes

Performance & Monitoring Supervisor at Saudi Telecom Company

Nov 18, 2024

The community is very powerful, with extensive knowledge bases available.

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Technical Lead at Bharti AXA Life Insurance

Aug 8, 2024

In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go.

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KR

Product Specialist at SP Jain School of Global Management

Jun 2, 2023

The product is good functionality-wise. I am impressed with the tool's flexibility in customization.

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OpenText Operations Orchestration

Free Report: OpenText Operations Orchestration Reviews and More

Learn what your peers think about OpenText Operations Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,244 professionals have used our research since 2012.

reviewer1451937

Operations Leader - Global Automation at a computer software company with 10,001+ employees

Dec 10, 2020

It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.

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Manager at a tech services company with 10,001+ employees

Jan 2, 2019

It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.

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Project Manager at a tech services company with 11-50 employees

May 24, 2017

The ease of use is most valuable.

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Automation Engineer at a transportation company with 10,001+ employees

Dec 8, 2016

It is easier to manage all the servers, and you can automate processes at one time for all these types of servers, which is very useful.

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Cloud Systems Engineer at a comms service provider with 10,001+ employees

Jan 1, 2017

This solution basically does everything that we need it to do.

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Cloud Platform Architect at a comms service provider with 10,001+ employees

Jan 1, 2017

This tool addresses all our disparate capabilities, bringing all those systems together, so we have been able to orchestrate per product and tie those things together to automate processes that were manual in the past, allowing us to turn around systems a lot quicker and in a repeatable way.

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Consultant at a construction company with 1,001-5,000 employees

Jan 1, 2017

This solution enables the automation of workflow.

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Show 10 more reviews (out of 22)

OpenText Operations Orchestration Cons review quotes

Performance & Monitoring Supervisor at Saudi Telecom Company

Nov 18, 2024

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios.

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Technical Lead at Bharti AXA Life Insurance

Aug 8, 2024

Only the tool's support can be a drawback where improvements are needed.

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KR

Product Specialist at SP Jain School of Global Management

Jun 2, 2023

The tool's UI needs to be improved. It needs to have better administration features in future releases.

Read full review

OpenText Operations Orchestration

Free Report: OpenText Operations Orchestration Reviews and More

Learn what your peers think about OpenText Operations Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

893,244 professionals have used our research since 2012.

reviewer1451937

Operations Leader - Global Automation at a computer software company with 10,001+ employees

Dec 10, 2020

The price is an area that should be addressed because the price is high.

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Manager at a tech services company with 10,001+ employees

Jan 2, 2019

There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.

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Project Manager at a tech services company with 11-50 employees

May 24, 2017

Setup is quite complex, but it is a complex product.

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Automation Engineer at a transportation company with 10,001+ employees

Dec 8, 2016

The setup is a little bit complex, as the first time we needed some help from HPE support, but afterwards on repeating the process it became easier.

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Cloud Systems Engineer at a comms service provider with 10,001+ employees

Jan 1, 2017

I would like to see a bit more in the UX. It needs to be a bit more up-to-date.

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Cloud Platform Architect at a comms service provider with 10,001+ employees

Jan 1, 2017

We have used technical support and we've had our ups and downs with them.

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Consultant at a construction company with 1,001-5,000 employees

Jan 1, 2017

However, if we need help with a problem on our own, it's difficult to get the right support.

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Show 10 more reviews (out of 22)

Product Categories

Product Categories

Process Automation

Robotic Process Automation (RPA)

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Product Categories

Product Categories

Process Automation

Robotic Process Automation (RPA)

Popular Comparisons

Popular Comparisons

Camunda vs OpenText Operations Orchestration

UiPath Platform vs OpenText Operations Orchestration

Control-M vs OpenText Operations Orchestration

Automation Anywhere vs OpenText Operations Orchestration

Pega Platform vs OpenText Operations Orchestration

Fortra's Automate vs OpenText Operations Orchestration

Appian vs OpenText Operations Orchestration

IBM BPM vs OpenText Operations Orchestration

WorkflowGen vs OpenText Operations Orchestration

Nintex RPA vs OpenText Operations Orchestration

ServiceNow Orchestration vs OpenText Operations Orchestration

Inflectra Rapise vs OpenText Operations Orchestration

AutomationEdge vs OpenText Operations Orchestration

BMC TrueSight Orchestration vs OpenText Operations Orchestration

Microsoft System Center Orchestrator vs OpenText Operations Orchestration

See all alternatives

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