OpenText Software and Solutions

"We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing."

What is our primary use case?

We migrated a number of the tests from OpenText UFT One to SOAtest. The biggest change was moving from validating in the GUI with OpenText UFT One to validating in the database. We are not currently testing the browser extensively because our webpage is not customer-facing but is instead an administrative tool.

What is most valuable?

OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier. However, it required knowledge of the scripting language, VBScript, which is limited compared to Visual Basic. Despite handling web pages effectively, dependency on the browser for validation presented stability issues when Windows would exhaust memory, causing regression testing crashes.

What needs improvement?

OpenText UFT One required knowledge of VBScript, which is a limited version of Visual Basic. We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing. This experience suggests a need for improvements in handling memory efficiently.

What do I think about the stability of the solution?

One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.

How are customer service and support?

It is not current, but when we dealt with HP, I would rate the support as a six or a seven.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We switched from OpenText UFT One to SOAtest.

How was the initial setup?

Setting up OpenText UFT One was generally straightforward. However, we had to develop some DLLs to perform certain tasks that the system couldn't handle by itself, requiring additional effort. We built various libraries to improve scripting efficiency and speed, which took time and evolved over the course of our use.

What other advice do I have?

I might rate OpenText UFT One around a five or six, based on my past experience, so my rating would be a 5. Name usage should be limited to personal names for publication. I am currently in a low-level manager position and plan to retire in three months, which may affect my access to follow-up communications.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

OpenText Questions

Julia Miller

PeerSpot

Dec 29 2025

What advice do you have for others considering OpenText Contact Center Analytics?

If you were talking to someone whose organization is considering OpenText Contact Center Analytics, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Dec 29 2025

What is your primary use case for OpenText Contact Center Analytics?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Dec 29 2025

What needs improvement with OpenText Contact Center Analytics?

Please share with the community what you think needs improvement with OpenText Contact Center Analytics.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Dec 29 2025

What is your experience regarding pricing and costs for OpenText Contact Center Analytics?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Dec 23 2025

What needs improvement with Micro Focus Voltage SiteScope?

Please share with the community what you think needs improvement with Micro Focus Voltage SiteScope.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Dec 23 2025

What is your primary use case for Micro Focus Voltage SiteScope?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Dec 23 2025

What advice do you have for others considering Micro Focus Voltage SiteScope?

If you were talking to someone whose organization is considering Micro Focus Voltage SiteScope, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Dec 04 2025

What advice do you have for others considering Micro Focus Operations Bridge?

If you were talking to someone whose organization is considering Micro Focus Operations Manager, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Dec 04 2025

What is your primary use case for Micro Focus Operations Bridge?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Dec 04 2025

What needs improvement with Micro Focus Operations Bridge?

Please share with the community what you think needs improvement with Micro Focus Operations Manager.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 26 2025

What advice do you have for others considering Micro Focus Service Management Automation X (SMAX)?

If you were talking to someone whose organization is considering Micro Focus Service Management Automation X (SMAX), what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 26 2025

What needs improvement with Micro Focus Service Management Automation X (SMAX)?

Please share with the community what you think needs improvement with Micro Focus Service Management Automation X (SMAX).

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Nov 26 2025

What is your primary use case for Micro Focus Service Management Automation X (SMAX)?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 26 2025

What is your experience regarding pricing and costs for Micro Focus Service Management Automation X (SMAX)?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Nov 24 2025

What needs improvement with ArcSight Security Orchestration Automation Response?

Please share with the community what you think needs improvement with ArcSight Security Orchestration Automation Response.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller

PeerSpot

Nov 24 2025

What is your experience regarding pricing and costs for ArcSight Security Orchestration Automation Response?

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller

PeerSpot

Nov 24 2025

What advice do you have for others considering ArcSight Security Orchestration Automation Response?

If you were talking to someone whose organization is considering ArcSight Security Orchestration Automation Response, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller

PeerSpot

Nov 24 2025

What is your primary use case for ArcSight Security Orchestration Automation Response?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller

PeerSpot

Nov 18 2025

What advice do you have for others considering OpenText InfoArchive?

If you were talking to someone whose organization is considering OpenText InfoArchive, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover

Senior Delivery Ops Manager

PeerSpot

Nov 18 2025

What is your primary use case for OpenText InfoArchive?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Show all (669)