Compare Datamatics vs TIBCO

Datamatics

Based on 4 reviews.

TIBCO

Based on 220 reviews.

Sample Customers

Datamatics TruBI

ARI Global Fleet Management, Ashapura Minechem Ltd, Blue Star, BUPA, Memphis Area Transit Authority (MATA)

TIBCO Spotfire

Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis

Popular Solutions

1 reviews

0 reviews

9 reviews

7 reviews

3 reviews

Top Industries

No Data Available

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Iqbal-Siddique
Business Head at a security firm
I use the solution in my company to automatically collect the data from the field.
Read full review of Datamatics TruBot »
IqbalSiddique
Business Head at a security firm
We use the product for API and interface collections.
Read full review of Datamatics TruCap+ »

Review 1 of 2

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Ashish-Sahu
Technical Manager at a outsourcing company
TIBCO Jaspersoft provides user-friendly reports that are rich in format. The installation process and deployment have...
Read full review of TIBCO Jaspersoft »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
Anonymous User
Data Governance System Specialist at a energy/utilities company
I have worked with TIBCO Spotfire in my previous organization last year. We worked with TIBCO Spotfire for almost a...
Read full review of TIBCO Spotfire »
ChristopherLebuso
Software Developer at a comms service provider
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »

Review 1 of 5

Customer Service

Michael Rider
CTO/ Co-Founder at a consultancy
The customer service and support team are responsive. We had a great experience with them.
Read full review of Datamatics TruBot »
Michael Rider
CTO/ Co-Founder at a consultancy
I would evaluate the customer support as excellent, they're very responsive. Every time I've reached out to the...
Read full review of Datamatics TruBot »

Review 1 of 2

Choon Hwa Khoh
Head of Product Test at a manufacturing company
The technical support is responsive and very helpful.
Read full review of TIBCO BusinessWorks »
Ray Ochieng
Integration Lead at a comms service provider
It has been frustrating. I feel like we've been let down. Currently, even if you have any data-related issues, the...
Read full review of TIBCO Enterprise Message Service »
NarendraThota
Vice President of Technology Services at a computer software company
I rate the technical support an eight out of ten.
Read full review of TIBCO Cloud Integration »
Moustafa Fares
Senior Analyst at a comms service provider
The technical support is not assigned to me; it is assigned to another team.
Read full review of TIBCO BusinessWorks »
Erez Litmanovitch
Manager, Delivery at a tech services company
The technical support is good but it depends on which region we are dealing with because they have support in India...
Read full review of TIBCO BusinessWorks »
Dedy Rachmanto
Sr. Information MGT Analyst at a energy/utilities company
The support is not very good in Indonesia. They need to improve. The support is from a third party and I find we know...
Read full review of TIBCO Spotfire »
Vinod-Parmar
Manager, Technical Services Owner at a insurance company
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at a consultancy
Support is okay, sort of. They respond back, but sometimes it lags a bit.
Read full review of TIBCO Cloud API Management »
Nilesh Tarlekar
Associate Consultant at a consultancy
I've never had to contact support.
Read full review of TIBCO Managed File Transfer »
Ray Hindman
Enterprise Architect & Solution Designer at a financial services firm
I have over 25 years of experience in this field, and my team and I have handled over 300 defect and bug support...
Read full review of TIBCO Cloud API Management »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
I get involved at a later stage when the TIBCO team is not able to solve the problem or when we face challenges. If...
Read full review of TIBCO Cloud API Management »
RobertoMessora
Head of Business Integration and Architecture at a logistics company
I'm not directly involved with the technical support because there is another guy here in the company that is in...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Business Enabler at a tech services company
I have not had significant contact with customer service. However, in pre-sales cases, I found them responsive.
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Intelligence | IT Service Management at a comms service provider
Technical support is 6/10.
Read full review of TIBCO Jaspersoft »
Anonymous User
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Anonymous User
Consultant at a financial services firm
I have not had to use technical support that much, save for when I first started learning the software. The service I...
Read full review of TIBCO Spotfire »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Mohamed AbdElHak
Integration support supervisor at a financial services firm
I have used TIBCO support several times, and I had a good experience.
Read full review of TIBCO Enterprise Message Service »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Chandu Sekhar
Manager at a consultancy
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Srikanth Bhuvanagiri
Sr Technical Analyst at a consultancy
Technical support takes about 24 hours to respond, but it's based on the subscription. If we're Pro license users,...
Read full review of TIBCO Jaspersoft »
Anonymous User
Head of Technology Department at a comms service provider
TIBCO technical support is quick. Whenever we have an issue the support team is quick to get on the phone and resolve...
Read full review of TIBCO BusinessWorks »
Rodrigo Carvalhal
Senior Engineer at a financial services firm
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Senior ICT Solutions Expert at a comms service provider
Customer Service: Personally I have not had much to do with them but I was pleased with them. Technical Support:...
Read full review of LogLogic »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Ramesh Shan
Vice President at a financial services firm
Their technical support is very good.
Read full review of TIBCO BusinessWorks »
Ray Odhiambo
Manager, Business Process Automation & Order Mngt Dvpt at a comms service provider
Customer support responded to us but could not answer our questions regarding how Spotfire connects to the system....
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

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