Compare Delinea vs Securonix Solutions

Delinea

Based on 68 reviews.

Securonix Solutions

Based on 39 reviews.

Sample Customers

Centrify Privilege Threat Analytics Service

GSI

Securonix UEBA

Pfizer, McKesson, BNY Mellon, New York Life

Popular Solutions

Delinea Secret Server

9 reviews

Delinea Privileged Access Service

3 reviews

Delinea Authentication Service

1 reviews

Securonix Next-Gen SIEM

8 reviews

Securonix UEBA

1 reviews

Top Industries

Computer Software Company

10%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Reena Bhardwaj
Senior Quality Analyst at a retailer
My main use cases for Delinea Secret Server revolve around implementing it for our Privileged Access Management,...
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Francesco Panacea
Senior Consultant at a consultancy
I use the product to secure the system administrators' access to the crown jewels of the customer.
Read full review of Delinea Authentication Service »
Francesco Panacea
Senior Consultant at a consultancy
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure...
Read full review of Delinea Privileged Access Service »

Review 1 of 3

Anonymous User
Assistant VP, Idm Compliance at a financial services firm
We have actually used our company, which is a large one, and we are using multiple Securonix Next-Gen SIEM...
Read full review of Securonix Next-Gen SIEM »
Yoganantham Theerthagiri
Regional Channel Manager at a tech services company
My primary use case for Securonix UEBA is user threat notification and user behavior analysis.
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at a tech vendor
The support team must be more mature. When we log a ticket for some issue, by the time the support personnel resolve...
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Meo Ist
Senior Product Manager and Technology Consultant at a computer software company
I rate Delinea support 10 out of 10. It's good, but I don't need it often. Sometimes I need help with configuration....
Read full review of Delinea Secret Server »
Gantavya Sharma
Server Projects and Operations Administrator at a comms service provider
I rate customer service and support as six out of ten.
Read full review of Delinea Secret Server »
ChrisMorrison
Technical Engineer at a tech services company
The technical support is excellent.
Read full review of Delinea Privileged Access Service »
ChrisMorrison
Technical Engineer at a tech services company
Their technical support is very good. If you run into problems with the deployment, for example, then they will help...
Read full review of Delinea Privileged Access Service »
Subhash Mahato
Associate Software Engineer at a tech services company
Though I tried to reach out to the support team via email, I did not get any response from them.
Read full review of Delinea Privileged Access Service »
Swapna_Bommarajupet
Delivery director at a tech services company
While Delinea technical support is quite good, I am giving them a 9.7 instead of a ten due to the time it takes for...
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Chijioke Ugwu
Presales Executive at a tech services company
I had issues with the discovery of a particular service account with a particular dependency during a proof of...
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Vera Ruivivar
IT Security Risk and Compliance Manager at a outsourcing company
We have had no problems with the support team. They get back to us within the agreed timeframe.
Read full review of Delinea Privileged Access Service »
Avinash Gopu.
Associate VP and Cyber Security Specialist at a financial services firm
Delinea's technical support was excellent. They responded to our tickets on the same day and provided access to their...
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Udana Kasiwatte
Solutions Strategist at a tech consulting company
Responsive, knowledgeable, and professional
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Siva Jp
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at a tech vendor
Though I consume SaaS with platinum support, the support is not too great. By the time they resolve an issue or get...
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Reena Bhardwaj
Senior Quality Analyst at a retailer
I have contacted Delinea support for an issue where Secret Server logs off when the IP address is not secure, and I...
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Himanshu Pandey
Lead Consultant at a tech vendor
Delinea has very good support, rating them an eight or nine out of ten. Compared to other tools, their support is...
Read full review of Delinea Privileged Access Service »
Zebulon Griggs
Chief Executive Officer at a tech services company
I would rate them a nine out of 10. You get forwarded around a bit, but you actually get somebody who can really help...
Read full review of Delinea Secret Server »
Anonymous User
System Analyst at a computer software company
Technical support is very good.
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Anonymous User
SE & Manager Of Internal Systems at a tech services company
Technical support is good. Online and offline documentation is clear and well written. Support technicians are...
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Anonymous User
Enterprise Architect - Information Security at a transportation company
The technical support is quite good. When I was implementing this solution, they were able to assist me and did a...
Read full review of Delinea Privileged Access Service »
Anonymous User
Director at a tech services company
Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is...
Read full review of Delinea Secret Server »
Himanshu-Gupta
Senior System Analyst at a government
The customer service and support was really good.
Read full review of Delinea Secret Server »
Pathi Venkant
Security consultant at a financial services firm
We can't say that technical support is good because they respond according to their time zone, and we are not in the...
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IrmaShattuck
Program Manager at a recruiting/HR firm
We have had dealings with technical support, but have not encountered any problems with them. They helped walk us...
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Mustafizur-Rahman
Senior Cyber Security Engineer at a tech services company
Technical support could be better. The support centers can't solve the issues. On a scale from one to five, I will...
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Sharkrit Impat
Head of Platform Engineering at a computer software company
They are pretty good when it comes to basic support. If you have questions or concerns beyond the basic support you...
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Sharkrit Impat
Head of Platform Engineering at a computer software company
Technical support from Delinea is good. I used the professional service at the beginning, and so far, there have been...
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Siddiq Mohiuddin Mohammed
Team Lead, System Infrastructure at a manufacturing company
The solution's technical support is good.
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Darius Radford
Principal Solutions Architect at a computer software company
The technical support is good. They were able to give us support when we needed it.
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Anonymous User
Principal Solutions Architect at a computer software company
Nothing about technical support gave me room for pause.
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FabioPericoli
Director / Engineer at a tech services company
Technical support is fine but as I said, it could be a little more friendly.
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Anonymous User
Pre Sales/Technical Engineer at a tech services company
We've been in touch with technical support in the past and they've been very helpful. We've been satisfied with their...
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Review 1 of 30

NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
Read full review of Securonix Next-Gen SIEM »
Ibrahim Albalawi
SOC Leader at a tech consulting company
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a...
Read full review of Securonix Next-Gen SIEM »
Kris Nawani
Co-Founder/Director at a tech services company
I haven't contacted the technical support since we have a strong in-house team.
Read full review of Securonix Next-Gen SIEM »
Mohammed Nadeem Rais
Lead - Cyber Security at a healthcare company
Securonix is generally regarded for its strong customer service and support, which is a critical factor in ensuring...
Read full review of Securonix Next-Gen SIEM »
Andres Fuentes
SOC Analyst at a tech services company
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
Pavan Lingam
Cyber Security - Consultant at a tech vendor
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at a tech vendor
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at a tech vendor
The technical support is fine. I would rate them as eight out of 10.
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Yoganantham Theerthagiri
Regional Channel Manager at a tech services company
The support system is not very good as of now. They have a local support team based here and in India.
Read full review of Securonix UEBA »
Anonymous User
VP International Business and Alliances at a tech services company
They excel in response times and quick reactions when there's an actual threat. We work with a particular team which...
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at a tech services company
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Works
The technical support from Securonix is good. If I raise a ticket, it initially goes to the L1 team, but the next...
Read full review of Securonix Next-Gen SIEM »
Ishika Garg
Senior Security Consultant at a tech vendor
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Executive Vice President,Global Head at a tech vendor
As platinum partners, we have excellent technical support. We have had no issues.
Read full review of Securonix UEBA »
Yoganantham Theerthagiri
Regional Channel Manager at a tech services company
I find customer service to be very good.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Amit Chopra
CEO/Executive Director
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
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Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Bavan Balakrishnan
Senior SOC Developer at a tech services company
Customer support is rated around seven to eight out of ten. The support system requires creating support requests,...
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at a comms service provider
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Anonymous User
Assistant VP, Idm Compliance at a financial services firm
For technical support, I can rate it as seven. They also have the same issues other vendors are facing. They are good...
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
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Anonymous User
Cyber Security Analyst at a retailer
Their support was pretty good. We didn't have any issues there. They were pretty fast. Anytime we had downtime or any...
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Review 1 of 30

Technical Support

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