What is our primary use case?
We are using it for monitoring firewalls, Windows operating systems, some Linux operating systems, active directories, and some of the solutions in the cloud such as Office.
In terms of deployment, everything is in the cloud. Our licenses are on the cloud. We don't deploy anything on premises except the RIN.
How has it helped my organization?
We are a managed service provider, and we offer this service to third-party clients. Most of our clients are very happy with the solution. We can detect a lot of threats, which are not false positives, and we can describe the threats very well. A lot of information can be obtained from this SIEM, and we can provide very good incident reports to our clients.
We were using another solution previously. The other solution couldn't compete with the features and functionality that we were looking for as a managed service provider. Some clients ask for specific features, and we couldn't complete those needs with other products. They were more about calculations, such as events per second (EPS). With Securonix, it is easier to sell the product and make quotes for our clients. It has helped us a lot at the administration, commercial, and operation levels.
It provides actionable intelligence on threats related to our use cases. It can detect violations and reduce false positives. This actionable intelligence is one of the most important parts because we have suffered with some of the other solutions in terms of receiving a lot of events and alarms where most of them were false positives, which made it a bit difficult for us to investigate and generate incident reports. Securonix is handy for engineers and the security operations center.
Its analytics-driven approach is pretty good at finding sophisticated threats and reducing false positives. When it comes to monitoring network devices, such as firewalls, it can detect behaviors that would be difficult for other solutions to detect or for normal engineers to detect manually. It has a lot of violation policies, and it is very handy and helpful at this level.
It adds contextual information to security events, which is one of the most important points. We can fill a lot of information into our reports for our clients.
Everything is saved for us and indexed. We can review any event we need within three or six months. We can review even when the data is in the cold phase. We never faced any case where we lost any event data. When clients asked about some events in the past, we could find them very easily and without any issues by using the queries.
It improves analysts' efficiency to do more with less time. Spotter is one of the best tools for me for searching and visualizing various things such as policies. With the Spotter language, you can search for whatever you need. You can search for any endpoint, any IP, any hostname, or any violation name. Even though it is not very fast, it is fine for us. Splunk or Elasticsearch is faster than Securonix because this is their job. Even though Spotter is not as fast, it has been helpful for us.
What is most valuable?
The detection of threats and reduction of false positive alarms as compared to other solutions are valuable features. It has improved threat detection response and reduced a lot of noise from false positives as compared to our previous SIEM solutions. This was one of the reasons we decided to try or move to Securonix. Other products generated thousands of events, and a lot of them were false positives, which made it difficult for us to handle all the events. For example, we were monitoring a firewall internally, and that firewall generated about five million events per month. The previous product detected almost 1,000 to 1,500 events as positive events, whereas Securonix generates less than 200 events, and most of them are not false positives.
It can integrate with a lot of solutions. Being able to ingest all our log sources when investigating threats is one of the good points of Securonix. After we started to use Securonix, we could integrate a lot of solutions, which we couldn’t do previously. It works with many devices, platforms, and cloud solutions. It is pretty good in terms of integration.
What needs improvement?
The incident response area should be improved.
It is more difficult than other products, but overall, it is good. The platform has a lot of options and functionality. So, you need to check almost everything. For new engineers or people who don’t have much experience with this kind of platform, it is a bit difficult, but for experienced engineers, it is not that difficult.
When you have been doing a lot of work for about one or two hours, and you have a lot of tabs open, it slows down or gets stuck. There is a delay of 10 to 15 seconds in opening tabs or dashboards. I don't know why this happens, but for me, it is not a big issue. I just wait, and that's all.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
It is stable, but it slows down or gets stuck when you have a lot of tabs open.
What do I think about the scalability of the solution?
Overall, it is scalable, but when you are investigating a lot and you have a lot of tabs open and are involved in big work, it sometimes becomes slow or gets stuck.
In terms of its users, our SOC team has three engineers, and I am the fourth one. We have three clients for now for Securonix. We use it internally to monitor our company. Overall, there are five or six users using the interface, investigating, and reporting to the clients.
How are customer service and support?
Most of the time, their support is very good, but sometimes, we had to escalate the issues. Sometimes, we opened a ticket, and we immediately received an answer for fixing the issue, but at other times, we got a response after one, two, three, or even seven days. I guess it is based on the impact or severity, but when we have an urgent issue or problem, Securonix solves it very fast. I would rate them an 8 out of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We were previously using Splunk, and we wanted to continue, but when we did the evaluation, we found Splunk to be more difficult to implement than others. It is fine to operate it, but its implementation is more difficult. It also had fewer features than Securonix. Securonix is dedicated to security information event management, but this is not the main functionality of Splunk. Even though Splunk is very strong in security, and we have been using it, when it comes to, for example, machine learning, Securonix has pre-configured policies. So, we don't have to spend that much time, whereas when it comes to Splunk, we have to configure everything. We have to install the applications and configure the dashboards. Considering the functionalities, features, and pricing, we felt that Securonix would be the best option.
It is better than previous solutions in terms of threat investigations and onboarding. That's because most of the other solutions are based on rules. Sometimes, there is no intelligence when it comes to detection, whereas Securonix has policies that are a collection of rules. Securonix doesn't only extract the log and tells us that it is a low-impact event or informative event. It also tries to correlate most of the events according to the policies and takes us to the main point. This is how Securonix has helped us to reduce a lot of false positives. Other solutions only worked with rules, and they only sent us events. We had to review most of those events, which is not the case with Securonix. It has a lot of policies for all types of detections. There are almost 1,000 policies, and Securonix can correlate various types of behaviors and pieces of evidence to detect advanced threats. It is good at this level.
How was the initial setup?
We have the cloud license of Securonix. Everything is on the cloud. We only implement RIN on-premises, which is straightforward. You just download the executable, give it permission, and execute it. You provide the information it asks. There are a few packages that you need to install previously, but overall, it is very handy and straightforward.
What about the implementation team?
I implemented it on my own.
What's my experience with pricing, setup cost, and licensing?
Its price is fine. We found it to be cheaper than LogRhythm, Exabeam, Splunk, as well as Elastic Security. A few months ago, when we were comparing Securonix with Elastic Security, we found Securonix to be cheaper than Elasticsearch. We were pretty surprised that Elastic Security is more expensive than Securonix because Elasticsearch is just starting, and it cannot compete with Securonix at this time. So, the pricing of Securonix is pretty good for now.
Which other solutions did I evaluate?
We tried to evaluate some of the other products, but we decided to go with Securonix for the business part. It was easier for us to meet the needs of our clients related to calculations.
We evaluated LogRhythm. The first problem that we faced with LogRhythm was that it would have been pretty difficult for engineers to handle in terms of the user interface. As compared to Securonix, it was also very expensive. Securonix had most of the features or functionalities that we were looking for. We also evaluated Exabeam, and we had the same problem with the price and features.
What other advice do I have?
It has somewhat reduced the amount of time we require for investigation. It hasn't probably helped in detecting advanced threats faster along with lower response times because there is this gap between the RIN receiving the information and then sending this information to the cloud. This gap makes it a little bit late as compared to other solutions. Other than that, it is good.
I would rate it a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud