Compare Dell Technologies vs DXC Technology

Dell Technologies

Based on 1789 reviews.

DXC Technology

Sample Customers

Dell Virtual Desktop Infrastructure (VDI) Services

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County

Dell Consulting for Salesforce

Innotas, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, A10 Networks

Dell IT Service Desk

KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.

DXC Compute & Data Center Services and Solutions

Specsavers

DXC Virtual Desktop and Applications (VDA) Services

Colossus

DXC for Salesforce

Generali

DXC Service Desk Outsourcing

Bombardier Transportation

Popular Solutions

Dell PowerEdge Rack Servers

133 reviews

Dell Unity XT

18 reviews

VxRail

31 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

11%

Healthcare Company

Performing Arts

Legal Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
VasanthKumar4
Associate Vice President - Technical Services Group (TSG) at HGS
Primarily, we have an in-house architecture where all our IT infrastructure is hosted on data centers owned by us,...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
I rate Dell support nine out of 10. We did not use professional services for deployment, but we contact support when...
Read full review of Dell PowerEdge Rack Servers »
Sven Rudolph
Principal Consultant at Scitech it solutions GmbH
The technical support is brilliant.
Read full review of Dell PowerMax »
Osman Sercan SADIKOGLU
Storage and Backup System Architect at Turkiye Finans Participation Bank
I'm happy with Dell's technical support - we have a private support contact that ensures we get good support.
Read full review of Dell PowerMax »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The support was good.
Read full review of PowerEdge C »
Shams K
Vmware Administrator at Intertech
My experience with the technical support for this product has been good.
Read full review of VxRail »
Amjed Antari
Pre-Sales Manager at a tech services company
Technical support rates at a seven out of ten, primarily due to response time rather than knowledge. Issues arise...
Read full review of Dell PowerStore »
Anonymous User
Storage Administrator at a hospitality company
The support is okay. They are pretty knowledgable and prompt. I'd rate them seven out of ten overall. We're mostly...
Read full review of Dell Avamar »
Anonymous User
Mestre Eletricista at a energy/utilities company
We have used Dell for 20 years and one of their top priorities is to guarantee if we have an issue, we can solve it...
Read full review of Dell PowerStore »
Anonymous User
Manager, EMEA Datacenter and Database Operations at a tech vendor
The technical support was very good, but since the merger with Dell, it is very bad. It went from very good to very bad.
Read full review of Dell XtremIO »
Ilan Ben Shetrit
Sales Engineer at a tech vendor
In general, Dell technical support is very professional. They have a good SLA. We have had a few cases that I...
Read full review of Dell PowerStore »
abstract
Systems Engineering Manager at a manufacturing company
The technical support has been really great. I have never had a problem that they were not able to get to the bottom...
Read full review of Dell Unity XT »
Anonymous User
IT Director at a manufacturing company
Dell's technical support is pretty good. I'd give them a ten out of ten.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior Infrastructure Engineer at a retailer
The technical support is excellent, and they consistently possess extensive knowledge about the products.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Enterprise Architect at Unisys
I have never used the technical support.
Read full review of VxRail »
Alvin Cajigas
Chief Technology Officer at Achieve 1, LLC
We work with Dell support, and I have a highly competent, certified engineering team that works closely with them,...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior Infrastructure Solutions Specialist at Fiber Nisr
Dell offers us good technical support.
Read full review of Dell Avamar »
Anonymous User
Vice President at a financial services firm
I would give technical support a rating of 9/10.
Read full review of Dell Unity XT »
Anonymous User
Sr Storage Architect at a tech services company
Dell is far worse at support than EMC was. It headed downhill fast.
Read full review of Dell Unity XT »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Technical support was good. I can create a case online or have a chat with an EMC support engineer.
Read full review of Dell Unity XT »
Rolf Colmer
IT Engineer at a healthcare company
The technical support is good.
Read full review of Dell Unity XT »
Mohamed-Rumaiz
Senior Manager - Software Development at East Coast Technologies
The technical support services are good.
Read full review of PowerEdge C »
Anonymous User
Professor at a university
I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution....
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Storage Specialist at a tech services company
EMC technical support is great. With support, chat works well to talk with someone about any kind of problem. The...
Read full review of Dell Unity XT »
Radwa Fouad
Senior Presales Engineer at MST
I have never contacted technical support before.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Network Administrator at a construction company
We've used the technical support. They've been great. They have a good system to alert you when there's an issue....
Read full review of Dell Unity XT »
SitaramPatro
Enterprise Service Manager at Technology Associates Limited
The Dell EMC technical support is excellent.
Read full review of Dell PowerFlex »
Ron W.S.
Analytics at Israel InterUniversity Computation Center
Dell's open source support is very good. There are a lot of issues that they need to handle though, like the firmware...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Asst.Manager - IT Operations at a retailer
One thing I would like to explicitly mention here is the EMC support. It is by far one of the best supports you will...
Read full review of VNX [EOL] »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
The technical support for Dell PowerEdge FX is really good; they are very helpful with their turnaround time. I had...
Read full review of Dell PowerEdge FX »
Anonymous User
Consultant
They provide the same great support that I always receive with all Dell products. Their support is one of the best....
Read full review of Dell PowerStore »

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Technical Support

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