Compare Dell Technologies vs EverestIMS

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Popular Solutions

Dell PowerEdge R-Series

148 reviews

13 reviews

122 reviews

0 reviews

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Manufacturing Company

15%

Computer Software Company

11%

Outsourcing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Maharajan S
VSO at a computer software company
We are geographically spread across 11 countries. At each location, we have a firewall and other critical IT...
Read full review of Infraon IMS »
Anonymous User
Operations Head at a comms service provider
We are a technology company providing services using satellite for last-mile connectivity. We have 80,000-plus...
Read full review of Infraon Desk »

Review 1 of 2

Customer Service

Evans Chitando
Chief Business Technology Consultant at a tech services company
The technical support is quite good, especially coming from the speed of the technology and support that we received...
Read full review of Dell SC Series »
Eric Burgueño
High-Performance Computing Services Manager at a educational organization
I needed technical support on a few occasions, specifically while implementing multi-protocol access for Linux and...
Read full review of Dell PowerScale (Isilon) »
Isaac Fisher
Chief Financial Officer at a computer software company
The only time I've ever had a challenge was when the problem had gone beyond the initial support. And when we moved...
Read full review of Dell Unity XT »
Brian Ricci
President at a computer software company
Technical Support is pretty good. We've received an email or a phone call. The higher the scale, the more expensive...
Read full review of Dell PowerStore »
Padmesh Dubey
Storage And Backup Lead at a tech vendor
My experience with technical support has been very good, and I would give it a ten out of ten.
Read full review of Dell PowerStore »
PurwandiPurwandi
Senior Cloud Engineer at a tech services company
We have had their tech support until now. There is no problem with their tech support. They provide good support.
Read full review of Dell Avamar »
Ahmed Essa
Senior Consultant at a tech services company
Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send...
Read full review of Dell NetWorker »
AdityaKumar3
Working Student at a transportation company
Dell PowerScale's support is good.
Read full review of Dell PowerScale (Isilon) »
Syed Habib
Head of Infrastructure Security (S.A.V.P) at a financial services firm
The support is very good. The support team is familiar with the product and is available on-site during support...
Read full review of Dell Unity XT »
Stanislaw Jagielski
Trainer, Storage Consultant at a tech services company
Because I am the inspector at our company I simply call my global instructor or another linked instructor if I need...
Read full review of Dell Avamar »
Nick Hamilton
Enterprise IT Architect at a computer software company
The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.
Read full review of Dell PowerProtect Data Domain »
AndreTan
Data Continuity Specialist at a tech services company
I would rate the customer service and support nine out of ten.
Read full review of Dell NetWorker »
Anonymous User
Engineer at a tech services company
When I deployed the Replication Manager and detected issues, I found that the technical support was not really...
Read full review of Dell AppSync »
Anonymous User
Manager Information Technology at a real estate/law firm
I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's...
Read full review of Dell Unity XT »
Anonymous User
Administrative at a university
Technical support is okay, however, they only offer service in English. If you don't speak English, or English is not...
Read full review of Dell NetWorker »
Anonymous User
CTO at a tech consulting company
Technical support is good. When you purchase it, there is one-year technical support from Dell. You can renew it...
Read full review of Dell PowerFlex »
Anonymous User
IT Analyst at a tech services company
Technical support is good.
Read full review of Dell XtremIO »
Sharon Marchevka
Infrastructure Manager at a consultancy
If I were to rate Dell support on a scale of one to ten, I would give it an eight. I would not rate it a ten as I...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Engineer at a tech services company
Technical support is good. Overall we've been satisfied with their service.
Read full review of DD Boost »
Anonymous User
Product Manager at a tech vendor
Technical support is typically very good. The only issue is, where our products are located. it's hard to get...
Read full review of Dell Unity XT »
Anonymous User
AGT Infrastructure Operations at a financial services firm
Could be better.
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Bassam Fageer
Datacenter Administrator at a tech services company
Dell's technical support are quite helpful with straightforward issues, though they can be slow. However, they don't...
Read full review of Dell NetWorker »
Anonymous User
Network Analyst at a healthcare company
Customer Service: Customer service is top-notch with a dedicated sales and technical resource who are familiar with...
Read full review of VNX [EOL] »
Jacques DUVERNOIS
Technical Team Leader for Servers and Storage at a comms service provider
As a very big company and as a partner, we have a particular kind of access to support. We have a dedicated global...
Read full review of Dell PowerStore »
Anonymous User
Engineer of IT Operations at a consultancy
Dell EMC technical support is pretty quick.
Read full review of Dell Unity XT »
Anonymous User
Network Engineer at a tech services company
The technical support is really good. I can open up a chat support session with them, then they can either resolve it...
Read full review of Dell Unity XT »
Anonymous User
Software Engineer at a comms service provider
We have been satisfied with the paid level of support we currently are on. There are different levels of support that...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Administrative Assistant at a retailer
Getting support in Portuguese is difficult. We have to speak to the team in English. Not everyone on our team speaks...
Read full review of Dell Avamar »
Taj Hussain
Assistant Manager, Technology Support & Services at a comms service provider
I would rate the technical support by Dell a solid eight out of ten. I would rate their current support an eight out...
Read full review of Dell Unity XT »
Anonymous User
Manager, Information Technology at a tech services company
Tech support can be slow to respond at times, and there are occasions when they seem hesitant to trust our...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Maharajan S
VSO at a computer software company
The technical support is good. They are very aggressive. They understand that requirements are very important.
Read full review of Infraon IMS »
AashishGiri
Chief Technology Officer at a tech services company
As far as I know, the experience with their technical support has been very wonderful. Whenever we have had any...
Read full review of Infraon IMS »
Anonymous User
Owner at a tech services company
I count on Everest's technical support more than anything else. I am 110% satisfied with their support.
Read full review of Infraon IMS »
Nitin Kadam
Owner at a comms service provider
We did not require technical support.
Read full review of Infraon IMS »
Anonymous User
Operations Head at a comms service provider
I don't deal with their technical team. Generally, I deal with their sales and project teams. They have a technical...
Read full review of Infraon Desk »
Srinivasa Molguri
Networking Head at a manufacturing company
My experience with Everest is that the support is very good. They have made suggestions about the best products for...
Read full review of Infraon IMS »
Anonymous User
IT Service Delivery at a tech services company
The post-installation support is flexible and very good. They're ready to support me when it comes to upgrades, and...
Read full review of Infraon Desk »
PavanKumar7
Sales Manager at a computer software company
Technical support could use some improvement in terms of their response times an diagnostic accuracy.
Read full review of Infraon IMS »
Anonymous User
GTM Manager at a computer software company
The support is good. Once an issue is raised, we immediately get a report from them. Email support is a bit slow....
Read full review of Infraon IMS »
Anonymous User
System Administrator at a manufacturing company
I am getting good support for the product. I had to contact them twice when power-related issues resulted in downtime.
Read full review of Infraon IMS »

Review 1 of 10

Technical Support

No Data Available

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