Compare Dell Technologies vs Exabeam

Dell Technologies

Based on 2349 reviews.

Exabeam

Based on 227 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. Splunk Enterprise Security

June 2026

Splunk Enterprise Security vs. LogRhythm SIEM

Updated: June 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Popular Solutions

Dell PowerEdge R-Series

170 reviews

159 reviews

9 reviews

10 reviews

11 reviews

1 reviews

Top Industries

Manufacturing Company

10%

Financial Services Firm

10%

Outsourcing Company

Computer Software Company

Construction Company

15%

Financial Services Firm

11%

Outsourcing Company

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Sanjay Singh Bisht
Server Administrator at a outsourcing company
I have been using Dell PowerEdge C- Series for quite a long time; I would say around seven to eight years. When it...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

SumitKumar20
Security Engineer at Granicus Inc.
The use case for LogRhythm SIEM is to ensure log retention is the primary focus and meets project requirements. Every...
Read full review of LogRhythm SIEM »
Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
My company is currently looking at how we can have a better engagement with LogRhythm so that we can propose a...
Read full review of LogRhythm NDR [EOL] »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

Customer Service

Ronald Stoffels
System Engineer at Parkstad IT
The solution's technical support is good. I call the technical support team when I have a question or problem, and...
Read full review of Dell PowerEdge R-Series »
Ahmad-Hassan
Project Manager And Technical Consultant at EEMC
I would rate Dell's technical support a nine.
Read full review of Dell PowerEdge XR-Series »
AnkurGupta1
Lead Consultan at HCL Technologies
I would rate support at seven or eight; while it is not particularly bad, it needs some improvements.
Read full review of Dell Data Protection Advisor »
Dirk Slechten
Executive System Engineer at EASI
I have contacted technical support for Dell PowerStore multiple times. My experience with them was quite good;...
Read full review of Dell PowerStore »
Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The support was good.
Read full review of Dell PowerEdge C- Series »
Herve Bonetti
Admin Sys Reseaux at InSitu French
There was a leased PC product, unfortunately. However, when I called support, I know that for the warranty, the...
Read full review of Dell PowerEdge R-Series »
Alex Sawa
Solutions Architect at Netwitz Sdn Bhd
I would rate the technical support for Dell PowerStore as nine.
Read full review of Dell PowerStore »
AlgimantasSlabada
IT Architect at a tech services company
My thoughts on the technical support or customer service from Dell are generally positive; we are very satisfied,...
Read full review of Dell ObjectScale »
Anonymous User
EUC Consultant
I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution....
Read full review of VxRail »
Anonymous User
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
Customer service and support need improvement in terms of response time.
Read full review of Moogsoft »
SitaramPatro
Enterprise Service Manager at Technology Associates Limited
The Dell EMC technical support is excellent.
Read full review of Dell PowerFlex »
Anonymous User
Broadcast With Dish Network Staff Engineer at a comms service provider
Based on whatever little service my company has used from the support team, I feel they are good. Though the...
Read full review of Dell PowerStore »
Themba Sibiya
Senior Distributed Platform Administrator at a financial services firm
My experience with the solution's technical support was perfect. They are so knowledgeable. They don't take any chances.
Read full review of Dell OpenManage Integration for VMware vCenter »
Luis Morillo
Manager infrastructure at FNAC
Their support is optimal.
Read full review of VxRail »
Bassam Fageer
Datacenter Administrator at Creative Solutions
Dell's technical support are quite helpful with straightforward issues, though they can be slow. However, they don't...
Read full review of Dell NetWorker »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
We are satisfied with technical support from Dell EMC. There is also support available in the community.
Read full review of Dell Avamar »
Anonymous User
Enterprise Architect at Unisys
I have never used the technical support.
Read full review of VxRail »
Anonymous User
Lead Manager at a tech services company
The support that we get for Dell EMC storage has been fantastic.
Read full review of Dell Unity XT »
JAEJUNG KIM
Managing Director at Insunginfo
The customer support is very fast and reliable.
Read full review of Dell SC Series »
Anonymous User
Solution Architect at a tech services company
Tech support has taken a downturn since the acquisition, and that's not just for the Unity. The skill, the people,...
Read full review of Dell Unity XT »
Anonymous User
Lead Infrastructure Architect at a transportation company
We haven't had any issues with technical support.
Read full review of Dell PowerScale »
Anonymous User
Supervisor, Internal Customer Success Enablemant at a financial services firm
I do have experience with the customer support. I would rate Dell's support about an eight; we often have to send...
Read full review of Dell Business Laptops »
Dario Bartolucci
Senior System Engineer & Storage Architect at Cinetica
I would evaluate customer service and tech support as fair. Nine out of ten times when I open a case, it's solved in...
Read full review of Dell PowerStore »
Anonymous User
Mestre Eletricista at a energy/utilities company
We have used Dell for 20 years and one of their top priorities is to guarantee if we have an issue, we can solve it...
Read full review of Dell PowerStore »
TahaNabeeh
Head Of Operations at Alameda Healthcare
Regarding technical support from Dell, it is very good. If I were to rate support on a scale from zero to ten points,...
Read full review of Dell PowerScale »
Mina Magdy
Senior Infrastructure Solutions Specialist at Equinox International
The technical support provided by Dell EMC comes with proactive technical support. Customers can upload logs to the...
Read full review of Dell Encryption Enterprise [EOL] »
Mikko Peltoniemi
Director Of IT at Star Kay White
I assess customer service and technical support as very good. I have found them to be very knowledgeable and very...
Read full review of Dell PowerStore »
The Pranshul Garg
Technical Lead at Mycom Osi
Technical support is very good.
Read full review of Moogsoft »
Anonymous User
Moe Infrastructure Data Center at a transportation company
Customer support from Dell has been used and it is efficient support that responds instantly. The system can send...
Read full review of Dell PowerVault »
Anonymous User
Managing Director at KT hÃºsiÃ°
Technical support is excellent.
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »

Review 1 of 30

JohnTamakloe
Solutions Architect at ostec
The technical support team is helpful.
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good.
Read full review of NetMon »
Rahul Kate
Co-Founder at First Defense WLL
The technical support is good.
Read full review of LogRhythm SIEM »
Joseph W.
System Administrator at GOLDENWEST FEDERAL CREDIT UNION
Initially, tech support was a solid ten out of ten when we first started. Over the last couple of years, they have...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrator at a financial services firm
I have mixed feelings. We have had some issues with their internal support. We lost our ability to access the support...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a tech vendor
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of LogRhythm SIEM »
Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
Read full review of LogRhythm SIEM »
Anonymous User
Lead Info Security Architect
They are really good. Whenever I've needed their help, opened up a ticket, I haven't had any issues getting help from...
Read full review of LogRhythm SIEM »
Mark Baksh
IT Specialist at a healthcare company
We have not used LogRhythm's tech support yet.
Read full review of LogRhythm SIEM »
Nuki Agustino Wono
Senior Security Consultant at ITSEC Asia
LogRhythm had a strong presence in Indonesia between 2012 and 2014, with excellent support. From 2022 until now,...
Read full review of LogRhythm SIEM »
Anonymous User
Solutions Delivery Advisor at a tech vendor
I have not personally reached out to Exabeam's technical support. Typically, engineers in my organization handle...
Read full review of Exabeam »
David Kehoe
Information Security Analyst at a retailer
I have used tech support a few times when getting things set up. For the most part, they are pretty quick to get back...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Architect at a healthcare company
Tech support has always been good from the very first. In most cases the first response is a good one. It does the...
Read full review of LogRhythm SIEM »
Anonymous User
Associate Team Lead - IT Service Desk at a tech services company
It is good.
Read full review of LogRhythm SIEM »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
The automated response capabilities of LogRhythm SIEM are quite good, but in comparison to something like Wazuh,...
Read full review of LogRhythm SIEM »
Yassine Ibnoucheikh
Regional Technical Manager at HTBS
I rate the technical support as an eight out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a legal firm
I've used their training. I have not used their tech support. Again, we have an administrator, he's been there. He...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Information Systems Specialist at a manufacturing company
Customer Service: Excellent, everyone I have worked with at LogRhythm has been courteous and helpful. Technical...
Read full review of LogRhythm SIEM »
Alex Wood
Systems CSO at a manufacturing company
Technical support is not bad. The lower-level, first-line support is not always great, but if we can get to the right...
Read full review of LogRhythm SIEM »
Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Administrator at a financial services firm
Support has been really good.
Read full review of LogRhythm SIEM »
Anonymous User
Manager Of Cyber Security at a healthcare company
It is mostly good. We are not always able to reach the right person. We have had a couple of problems that were...
Read full review of LogRhythm SIEM »
Shane Addison
Information Security Officer at First Mid Bancshares Inc
Fortunately, we haven't had to deal with them a lot, but when we have we've had really good luck with them. They have...
Read full review of LogRhythm SIEM »
Moshiur Rahman Khan
CEO/Consultant at CIL
I rate the customer support a four out of ten.
Read full review of LogRhythm SIEM »
Jim Mohr
Principal Security Analyst at a healthcare company
Tech support is good. There are a lot of guys that know what's going on. Sometimes though, I've stood my ground...
Read full review of LogRhythm SIEM »
Nouman Khan
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Technical support is okay. It's not great. The problem is being able to reach the right people at the right time....
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Product Technical Manager at a tech company
The technical support is excellent. You can find many pre-built rules, visualization dashboards, or the Kibana...
Read full review of NetMon »
Deepanshu Hans
Solution Architect at CTC
I have never communicated with Exabeam's technical support and customer service. What I have heard about their...
Read full review of Exabeam »
Anonymous User
Senior IT Security Analyst at a financial services firm
LogRythm technical support is really excellent, very good in timing and answering questions very quickly. I have not...
Read full review of LogRhythm SIEM »
Jacob Hinkle
Security Engineer at Managed Technology Services, LLC fka LexisNexis
Their customer support is friendly and willing to help. I can't compliment their support staff enough. They've been...
Read full review of LogRhythm SIEM »

Review 1 of 30

Technical Support

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