Compare Dell Technologies vs Menlo Security

Dell Technologies

Based on 2606 reviews.

Menlo Security

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

Menlo Secure

1 reviews

Menlo Protect

0 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Manufacturing Company

11%

Comms Service Provider

11%

Construction Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Head Of Bluechip Enterprise at a manufacturing company
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic...
Read full review of Menlo Secure »
Anonymous User
Information Security Specialist at a financial services firm
We use it for web isolation. That provides an additional layer of security or an additional method for protecting the...
Read full review of Menlo Protect »

Review 1 of 2

Customer Service

Chea Thoya
Business Unit Head - Enterprise Compute and Business Resiliency at Konvergenz
The support from the vendor was quick.
Read full review of Dell NetWorker »
Sanjeev K
Assistant General Manager IT Infrastructure & Security at a consultancy
I have configured Dell PowerVault in multiple locations, and the configuration, registration, and backup processes...
Read full review of Dell PowerVault »
AtifPervaiz
Senior System Engineer at Atlas Security
Dell provides support within four hours, and they always fulfill their promises.
Read full review of Dell PowerScale »
Ayodeji Oyewole
Managing Director at Atlantic factorial
Customer service used to be good. Currently, I'm unsure of its quality, and I would rate it around five out of ten.
Read full review of Dell Avamar »
DiJuan Fishley
Senior System Engineer at a mining and metals company
Working with Customer Success, or technical support, has been a positive experience for me, and I would evaluate them...
Read full review of Dell PowerStore »
Anonymous User
Optical Communication System and FW Engineer at a tech company
I utilized customer support to replace my battery. The process was quick; I received a response by phone, and they...
Read full review of Dell Business Laptops »
Anonymous User
CISO at a construction company
My company gets support from the partner who installed the product in our organization. My company uses the data...
Read full review of Dell PowerStore »
Anonymous User
Infrastructure Engineer at CGSH
Tech support is good. We've always had our struggles over the years with their support. I characterize their...
Read full review of Dell Unity XT »
Anonymous User
Managing Partner at a computer software company
It's pretty good, there are two releases per year.
Read full review of Dell InTrust [EOL] »
Mohammad Reza Ghazaei
Network manager at Farabi
I've never dealt with technical support in the past.
Read full review of Dell Unity XT »
Richard Fairchild
Senior System Engineer at Cox Automotive Inc.
With every interaction that I have had with CrowdStrike on their technical support side, it has been a 10 out of 10....
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
Ben Kuo
Program Manager at Yottatech
Technical Support is very good.
Read full review of Dell PowerStore »
Avi Shpaner
System Engineer at Exaware
I give eight points for technical support.
Read full review of Dell XtremIO »
Anonymous User
CTO at a tech services company
I've dealt with technical support. I'd give them a ten out of ten.
Read full review of VxRail »
Sherbert Cruz
Head Of Infrastructure at Metrobank
The customer support of Dell PowerProtect Data Domain is great, as they are able to respond promptly within the SLAs.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Infrastructure Engineer at Gruporbs
Customer support is pretty good.
Read full review of Dell PowerProtect Data Domain »
Tomas Fencl
Admin at Jednota s.d.
I have very good experience with their technical support. I have contacts for Dell servers and also for storage and...
Read full review of Dell PowerEdge R-Series »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax »
Coenie Rossouw
Storage specialist at Vodacom Business
The technical support team is responsive and knowledgeable, providing valuable assistance whenever needed.
Read full review of Dell Data Protection Advisor »
Anonymous User
Expert Stockage at a comms service provider
We are absolutely satisfied with Dell's technical support. They're probably one of the best. If I had to rank...
Read full review of Dell VPLEX »
Anonymous User
AVP-Datacenter Practice at a computer software company
The technical support of VxRail is good.
Read full review of VxRail »
Anonymous User
Vice President Product Management & Strategy at a tech vendor
They've been dynamite. I would rate them a ten out of ten.
Read full review of Dell PowerEdge R-Series »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
In most instances, we've had good support with quick resolutions. One incident occurred during an upgrade to a SAN...
Read full review of Vblock [EOL] »
Anonymous User
IT Service Owner Workplace at a financial services firm
Dell provides excellent support directly to users, which reduces the burden of direct contact with end users, making...
Read full review of Dell Business Laptops »
Anonymous User
Sr. Executive IT - India & Subcontinent at a manufacturing company
Customer support for Dell is great. I have already mentioned that their after-sales service includes arranging boot...
Read full review of Dell Business Laptops »
Hussein Harb
Director at mindIT
My experience with Dell customer service is that mainly they are very, very supportive.
Read full review of Dell PowerEdge FX [EOL] »
Tahir Shahid
Chief Consultant and Architect at Tahir Professional Services
With respect to the technical support, there is room for improvement. Because of the model that they are adopting,...
Read full review of Vblock [EOL] »
Vladimir Kupershmidt
Sr. System Administrator at a tech services company
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Arjun Sadsivam
Solution Architect at a agriculture
The tech support for EMC, especially their PowerMax products, is good. I would rate the technical support at around...
Read full review of Dell VMAX All Flash »
Mohamed Youssef
Sr. Pre-Sales Engineer at Advanced Technology Company
We have had some issues with the vendor's support that we have received. When you open up a support case with Dell...
Read full review of Dell PowerEdge MX- Series »

Review 1 of 30

Anonymous User
VP of IT and Security at a financial services firm
Early on, when we were first rolling it out, we did work with them. We've had a couple of questions here or there...
Read full review of Menlo Secure »
Reviewer0374529
Chief Technology Officer at a financial services firm
The technical support is excellent. I would rate them as 10 out of 10. There have been very few problems or bits of...
Read full review of Menlo Secure »
Anonymous User
Information Security Specialist at a financial services firm
The solution's technical support is very good. We have support cases that we work with them on. They are very open to...
Read full review of Menlo Protect »
JCP
CISO at gsis
I would rate technical support a nine and a half out of ten. Technical support starts working on our issues almost...
Read full review of Menlo Secure »

Review 1 of 4

Technical Support

No Data Available

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