Compare Dynatrace vs Perforce

Dynatrace

Based on 362 reviews.

Perforce

Based on 150 reviews.

Sample Customers

Dynatrace

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Perfecto

Virgin Media, Paychex, Rabobank, R+V, Discover

Popular Solutions

19 reviews

0 reviews

11 reviews

6 reviews

0 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

Manufacturing Company

Government

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
Our main use case for Dynatrace is that we deployed Dynatrace OneAgent across our AKS nodes to monitor pod level...
Read full review of Dynatrace »

Review 1 of 1

Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at a comms service provider
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Anonymous User
Performance Architect at a tech vendor
For Dynatrace tech support, we have a dedicated team here, which is easily reachable, so I rate it around nine to ten.
Read full review of Dynatrace »
FerencJordanics
System Engineer at a tech services company
The tool's support is hard to reach.
Read full review of Dynatrace »
Vinothkumar Sugumar
Senior Software Engineer at a retailer
The customer support for Dynatrace is good.
Read full review of Dynatrace »
Anonymous User
Service Delivery Specialist at a tech vendor
Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues.
Read full review of Dynatrace »
Anonymous User
Senior Systems Engineer at a insurance company
Technical support is good. There was only one time that I had to contact someone at two o'clock in the morning and...
Read full review of Dynatrace »
A.Sousa
CTO at a tech company
Support is just great. Part of it is public, so everyone can check it out. Dynatrace direct support is even better,...
Read full review of Dynatrace »
Anonymous User
IT Specialist at a government
I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the...
Read full review of Dynatrace »
Anonymous User
Managing Enterprise Architect Individual Contributor at a tech vendor
I would rate the technical support a four out of five.
Read full review of Dynatrace »
Anonymous User
Technical Manager at a tech services company
Everything is excellent with technical support. Some of their personnel are our main point of contacts. They are...
Read full review of Dynatrace »
Anonymous User
Senior Manager Network Architecture at a logistics company
Technical support normally goes through our partner. The partner will then contact Dynatrace if they have an issue...
Read full review of Dynatrace »
Anonymous User
Senior Software Engineer at a tech vendor
We had training from them and they're all been knowledgeable. I'm happy with the training that they provided. Their...
Read full review of Dynatrace »
Anonymous User
Assistant Manager at a tech services company
It's high.
Read full review of Dynatrace »
Roopesh Shetty
Senior IT architect at a healthcare company
The solution's technical support is very good and very much available.
Read full review of Dynatrace »
Anonymous User
Enterprise Systems Technology Monitoring at a insurance company
I evaluate technical support on a criteria of: * Did they help solve my problem? * How long did it take them to help...
Read full review of Dynatrace »
Anonymous User
Staff Performance Engineer at a tech company
Initially, when we were onboarding the product, we had to use technical support, especially for contouring the...
Read full review of Dynatrace »
Anonymous User
DevOps Manager at a insurance company
We used tech support just on the implementation side of it, initially, for a day. They were knowledgeable and helpful.
Read full review of Dynatrace »
Anonymous User
Manager Custom Solutions at a healthcare company
I have used technical support in the past and they are pretty quick to respond. The other thing is, the APM community...
Read full review of Dynatrace »
Anonymous User
Integration Architect at a financial services firm
The technical support is good.
Read full review of Dynatrace »
Anonymous User
Monitoring Observability Specialist at a financial services firm
The solution's technical support is extremely good. If in our company, we are stuck with something, Dynatrace's...
Read full review of Dynatrace »
Anonymous User
Co-Founder at a tech company
Customer Service: Very good Technical Support: Very good
Read full review of Ruxit [EOL] »
Anonymous User
Senior Engineer Architect at a leisure / travel company
I have not spent much time with the technical support. I am an enterprise architect, so the time spent from the...
Read full review of Dynatrace »
Aadinath Tikone
System Administrator at a manufacturing company
The technical support from Dynatrace is excellent. Recently, we had an issue, and the support team resolved it within...
Read full review of Dynatrace »
Anonymous User
Software Developer at a insurance company
I have not called tech support, but we do have a guardian. I know that one of our performance engineers actively...
Read full review of Dynatrace »
Bill Masters
Principal Engineer at a manufacturing company
We had a good experience working with their technical support.
Read full review of Dynatrace »
Anonymous User
Cloud Solution Engineer at a financial services firm
Their technical support is brilliant. They are online 24/7. You go into a chat window, and you talk to their support...
Read full review of Dynatrace »
Anonymous User
Service Operations Manager at a media company
We have used them extensively. They are very eager to help.
Read full review of Dynatrace »
Anonymous User
Product Manager at a financial services firm
Currently, we get the vendor support directly. Their support is adequate.
Read full review of Dynatrace »
Anonymous User
Technical Associate at a manufacturing company
I think Dynatrace's customer service and technical support for this product is good. Out of five, it rates nearly...
Read full review of Dynatrace »
Anonymous User
Director Business Operations at a financial services firm
My technical team probably might have contacted the technical support for installations, setups, and so on....
Read full review of Dynatrace »
Anonymous User
Senior Manager APM Team at a financial services firm
I wouldn't say we need to call them that often, the solution does not require a lot of hand-holding from that...
Read full review of Dynatrace »

Review 1 of 30

Maru Schitekat
Director at a tech services company
Technical support has been excellent.
Read full review of Perforce Delphix »
Rodrigo Candido Costa
Software Quality and Automation Specialist at a tech consulting company
I rate Perfecto support a ten out of ten. They've done more than one call with my team and helped the people here...
Read full review of Perfecto »
Robinson Caiado Guimarães
Sales Leader at a tech services company
I'm very happy with the technical support. They have answered all our needs.
Read full review of BlazeMeter »
Anto Infanta
Senior Test Engineer at a computer software company
The technical support is good. They have good support documentation and when we have contacted them, they helped to...
Read full review of BlazeMeter »
Swetha Mahasivbhattu
Performance Test Engineer at a computer software company
Our company has not made many critical errors in getting technical support. Whatever difficulties our company has...
Read full review of BlazeMeter »
ArtemCheremisin
Performance Test Engineer at a tech services company
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
Anonymous User
Software Developer at a media company
Technical support was OK for some situations.
Read full review of BlazeMeter »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I would rate Klocwork's technical support around 4 to 5 because they have a paid service model for faster responses,...
Read full review of Klocwork »
Yashb Bhatt
Vice President at a financial services firm
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Anonymous User
Senior Performance Engineer/ Staff Qa Member at a tech vendor
I did not contact support.
Read full review of BlazeMeter »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Pradeep Krishnan
Information System Manager at a tech vendor
The solution’s technical support is very good.
Read full review of Perforce Delphix »
Gururaj-Rao
Integration Supervisor Lead at a manufacturing company
Vendor support is adequate. During the initial phase, there was a need for follow-ups and clarifications, which...
Read full review of Klocwork »
Vikram Katta
AVP at a financial services firm
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »
Anonymous User
Senior Software Engineer at a manufacturing company
We have not encountered any problems at my level. I have no idea how the technical support is.
Read full review of Klocwork »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
The customer service and support are excellent. During a difficult case involving IDP integration, I received an...
Read full review of Helix Core »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at a financial services firm
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Director, QE Automation & Analytics at a financial services firm
The technical support is good. Our service-level agreement states that if we open a ticket, it has to be resolved...
Read full review of Perfecto »
Swati P
Deputy Manager Quality Assurance at a manufacturing company
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
Co-Founder and Consulting Engineer at a tech services company
You always find an obstacle, but you to give the feedback to them. Then, they can guide you through this to fix...
Read full review of Perforce Puppet »
Sharathp Sherep
Sr Engineer at a tech vendor
I chose the rating of nine because Helix has the features it offers, the scalability solutions it offers, and the...
Read full review of Perforce Delphix »
Anonymous User
Software Chief Engineer at a transportation company
We don't deal with the technical team directly, because we have a service line. So if I have an issue, we report to...
Read full review of Klocwork »
Anonymous User
Software Consultant at a manufacturing company
The Seapine representatives and the reps that helped us to land the test server were very responsive, helpful, and...
Read full review of Helix ALM »
Anonymous User
Principle engineer at a manufacturing company
I rate Klocwork support a nine out of ten. We always get help when we need it.
Read full review of Klocwork »
Anonymous User
VP Delivery & Customer Success at a computer software company
The support is good. We have no problems with the support.
Read full review of Klocwork »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.