Compare EnterpriseDB vs Rubrik

EnterpriseDB

Based on 12 reviews.

Rubrik

Based on 113 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

EDB Postgres Replication Server

Ericsson CMS, KT Corporation

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Popular Solutions

EDB Postgres Advanced Server

3 reviews

EDB Postgres Enterprise Manager

0 reviews

EDB Postgres Replication Server

0 reviews

Rubrik

8 reviews

Rubrik Go

3 reviews

Rubrik Data Security Posture

1 reviews

Top Industries

Financial Services Firm

16%

Comms Service Provider

10%

Manufacturing Company

Construction Company

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
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Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
Anonymous User
Student at a university
Our primary use case for EDB Postgres Advanced Server was to study the code base behind it. We aimed to understand...
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Review 1 of 3

Neelash Nair
Principle Tech Architect at Unisys
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
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AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
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Anonymous User
Senior Technical Support Engineer at a tech services company
We have been working with Rubrik product, the cloud backup solution, implemented with the storage space direct. That...
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Review 1 of 3

Customer Service

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Laksiri Bala
DB Architect / Consultant at Virtusa Global
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
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Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
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Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
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Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

AmarpreetSingh
Technical Architect at a tech vendor
On a scale from one to ten, I would rate the technical support of Rubrik Go a nine. They are very fast to respond and...
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GopalSetia
Pre Sales Solution Architect at a tech vendor
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on...
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Srinivas-R
General Manager - IT Infrastructure / Security at The Himalaya Drug Company
The technical support is good. We have good contact, all the issues are resolved on time.
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Mischa Donker
Cloud and Virtualisation Specialist at VodafoneZiggo
All of the Rubrik engineers know everything about their products.
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Anonymous User
Systems Engineer
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
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Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
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Anonymous User
Enterprise Solutions Architect at a tech vendor
We have not had a need to contact technical support.
Read full review of Rubrik Go »
Anonymous User
Systems Architect at a tech services company
The technical support is fantastic. You can look at the published reviews; they're right at the top, from a...
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Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
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AhmedSamir
Systems Consultant at a tech services company
To this point, we have had no experience with technical support.
Read full review of Rubrik Go »
David-Simpson
Software Administrator at a university
We have been very pleased every time that we have had to contact their support. Their support has been really good.
Read full review of Rubrik »
Anonymous User
Solutions Engineer at a tech services company
The technical support is good, it's a free call home feature. If it's an urgent issue they will upgrade you to...
Read full review of Rubrik Go »
Anonymous User
Account Manager at a tech services company
Excellent and speedy, too.
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Anonymous User
IT Manager at a manufacturing company
We have dealt with technical support in the past. In fact, we have three open cases right now. They've been pretty...
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Christopher Lindsay
Rubrik administrator at Freelance
Rubrik's customer service is excellent. They offer 24/7 support and even have a dedicated ransomware hotline with a...
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Anonymous User
Senior Systems Manager at a construction company
Rubrik's tech support is amazing, which is yet another differentiator with this solution.
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Sheldon Mollineau
Senior system Engineer at Thomas Jefferson University Hospital
When you sign a contract with them, support is a part of the package. Their tech support was very knowledgeable. They...
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Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
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Anonymous User
Network Specialist, Information Technology at a university
The support from Rubrik is excellent. They do support tunnels on the back end, and you can simply email support and...
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Anonymous User
Director of Technology at a financial services firm
Our experience with technical support has been great. We had a couple of questions in the beginning, so we interacted...
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Anonymous User
Senior System Engineer at a tech services company
We contact their technical support a lot. It is about two times a week, but it's usually where we've gone beyond the...
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Anonymous User
Cloud Solutions Architect at Clouditalia Telecomunicazioni
The level of technical support is very high in terms of the availability, skills and low time to solve issues.
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Don Rhodes
Associate Director of Infrastructure and Services at a university
Tech support has been fantastic. They will bend over backward to help get solutions. The biggest thing that we use...
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Daniel Stedman
Senior Solutions Consultant at VNQ Systems
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
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Chadd Blanchard
System Administrator at a manufacturing company
The vendor has world-class support, and some of the best support we have for our solutions. Rubrik support has been...
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Anonymous User
Sr Storage Administrator at a insurance company
Technical support is pretty good. You can reach out to a support agent and have someone talking to you that you can...
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Anonymous User
Vice President Information Technology at a tech services company
We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was...
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Frederic Lhoest
Senior Technology Architect at PCCW GLOBAL
Customer support is very efficient. It is very similar to Nutanix, in my opinion.
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Anonymous User
CTO at a tech services company
We've had support from Rubrik, we opened a couple of requests. It was a really fast response and they solved the...
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Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
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Review 1 of 30

Technical Support

No Data Available

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