Compare EnterpriseDB vs Rubrik

EnterpriseDB

Based on 12 reviews.

Rubrik

Based on 113 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

EDB Postgres Replication Server

Ericsson CMS, KT Corporation

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Popular Solutions

EDB Postgres Advanced Server

4 reviews

EDB Postgres Enterprise Manager

0 reviews

EDB Postgres Replication Server

0 reviews

Rubrik

14 reviews

Rubrik Go

6 reviews

Rubrik Data Security Posture

1 reviews

Top Industries

Financial Services Firm

17%

Comms Service Provider

Manufacturing Company

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
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Raghu Suthapalli
Associate Technical Architect at CES
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »

Review 1 of 3

Neelash Nair
Principle Tech Architect at Unisys
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
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AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Kammara Bheemanna
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
I tested out 12 use cases for infrastructure and DB prospects. One important use case involves retrieving data when a...
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Review 1 of 3

Customer Service

Laksiri Bala
DB Architect / Consultant at Virtusa Global
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
BharathKumar2
Database Administrator at Cartrack
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at Standard Chartered Bank
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
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Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

Phanindar Ada
Technical Architect at YASH Technologies
The solution's technical support is really great and good support.
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JoseRodriguez6
Services Manager at TCO Latam
While the technical support services are generally effective, there have been instances where we needed to escalate...
Read full review of Rubrik Go »
GopalSetia
Pre Sales Solution Architect at a tech vendor
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on...
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Matthew Gill
Senior Network System Engineer at a insurance company
While this might not count as a "tool," the support methodology with Rubrik is really interesting. When we need to do...
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Anonymous User
Director and Co-Founder at a tech services company
Customer Service: 10/10. Never seen support like it. Technical Support: The best of the best. Rubrik's investment in...
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David-Simpson
Software Administrator at a university
We have been very pleased every time that we have had to contact their support. Their support has been really good.
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Anonymous User
Assistant Vice President at a financial services firm
I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.
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Anonymous User
Operations Analyst at Royal Bank of Scotland
We have received excellent customer support from Rubrik when addressing any of our queries, from time to time. The...
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Chadd Blanchard
System Administrator at a manufacturing company
The vendor has world-class support, and some of the best support we have for our solutions. Rubrik support has been...
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Azam Abdoelbasier
SQL Server and MongoDB DBA at KVK
We contacted the technical support team for some technical questions, and the experience was very positive. They...
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AhmedSamir
Systems Consultant at a tech services company
To this point, we have had no experience with technical support.
Read full review of Rubrik Go »
Anonymous User
Domain Specialist infrastructure& platforms
The tech support is extremely helpful.
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Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
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Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
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Anonymous User
Solutions Engineer at a tech services company
The technical support is good, it's a free call home feature. If it's an urgent issue they will upgrade you to...
Read full review of Rubrik Go »
Maan Othman
Senior System Engineer at a comms service provider
The technical support is wonderful. Very cooperative and informative.
Read full review of Rubrik Go »
Johnny Bozeman
Principal at a venture capital & private equity firm
Since the time I've used it, I never had to call their support. I didn't have any issues with it.
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Anonymous User
Lead Support Engineer at a financial services firm
The technical support is excellent.
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SANTHAKUMAR Govindan
Senior Manager at a manufacturing company
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on...
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Anonymous User
Works
Very good support who helps with each question. Very fast response time.
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Anonymous User
IT Manager at a manufacturing company
We have dealt with technical support in the past. In fact, we have three open cases right now. They've been pretty...
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Anonymous User
Systems Architect at a tech services company
The technical support is fantastic. You can look at the published reviews; they're right at the top, from a...
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Anonymous User
Senior Technical Support Engineer at a tech services company
They are quite responsive, and their solution part is quick delivering. Case handling is very short. That was a good...
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Ronald Chan
Head Of Solutions Consulting at Vsceptre
I have been dealing with Rubrik Go as well. I can share some high-level information about Rubrik, but it may not be...
Read full review of Rubrik Go »
Anonymous User
Senior System Engineer at a tech services company
We contact their technical support a lot. It is about two times a week, but it's usually where we've gone beyond the...
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Anonymous User
Director of Technology at a financial services firm
Our experience with technical support has been great. We had a couple of questions in the beginning, so we interacted...
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Anonymous User
CTO at a tech services company
The solution's technical support is good, and they answer quickly and efficiently. However, to improve the support,...
Read full review of Rubrik Go »
BurhanShakil
Systems Engineer at Harvard University
Rubrik support is amazing. When we are involved in upgrades we always open a ticket and there is a tech person joined...
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Ibrahim Hasan
Sales Manager at Beta Information Technology
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and...
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Lee Apps
Cloud Services Manager at Tecala Group
Our experience with technical support has been really good. Feature requests are predominantly what we're asking for,...
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Review 1 of 30

Technical Support

No Data Available

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