Compare EnterpriseDB vs Veritas

EnterpriseDB

Based on 12 reviews.

Veritas

Based on 329 reviews.

Sample Customers

EDB Backup and Recovery Tool

KT Corporation, ABN AMRO, Clear Capital,

EDB Postgres Replication Server

Ericsson CMS, KT Corporation

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Popular Solutions

EDB Postgres Advanced Server

4 reviews

EDB Postgres Enterprise Manager

0 reviews

EDB Postgres Replication Server

0 reviews

Veritas NetBackup

14 reviews

Veritas Backup Exec

11 reviews

Veritas NetBackup Appliance

13 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

10%

Retailer

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at a financial services firm
There are no specific use cases associated with the product. For my personal use, I installed EDB Postgres Advanced...
Read full review of EDB Postgres Advanced Server »
Raghu Suthapalli
Associate Technical Architect at a computer software company
The tool helps us to create dashboards.
Read full review of EDB Postgres Enterprise Manager »
BharathKumar2
Database Administrator at a government
We are using EDB Postgres Replication Server for replicating many servers, such as single servers and various standby...
Read full review of EDB Postgres Replication Server »

Review 1 of 3

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at a financial services firm
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at a computer software company
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at a tech services company
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

BharathKumar2
Database Administrator at a government
The support from EDB Postgres Replication Server has been very good.
Read full review of EDB Postgres Replication Server »
Munirathnakumar Si
Senior Principal Cyber Security Consultant - Cloud and Container at a financial services firm
As it is an open-source product, I did not get any technical support.
Read full review of EDB Postgres Advanced Server »
Laksiri Bala
DB Architect / Consultant at a tech vendor
Their technical support is quite good. Even for installation issues, support is readily available and competent.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Student at a university
Postgres has excellent documentation, which is very comprehensive and includes diagrammatic representations and...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Senior Manager Global Database Services at a manufacturing company
I do not have any direct contact with technical support.
Read full review of EDB Postgres Advanced Server »
Yemi Dalley
Software Engineering Manager at a tech vendor
I haven't used EDB Postgres Advanced Server technical support.
Read full review of EDB Postgres Advanced Server »
Anonymous User
Director of IT Maintenance Department at a financial services firm
We have contacted technical support in the past, but it is mostly if we need some additional information about things...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Software Engineer at a computer software company
We didn't get any support and used Google to search about issues.
Read full review of EDB Postgres Advanced Server »
Gopi_P
Data Engineer at a consultancy
The documentation is excellent. It covers everything you need to know, including how the features work and how to set...
Read full review of EDB Postgres Advanced Server »
Anonymous User
Enterprise Programmes Architect at a logistics company
We are one of the largest corporations in the world so our exectation and support given was extremely high. Would...
Read full review of EDB Postgres Advanced Server »

Review 1 of 10

SunilPanigrahi
Senior Manager at a logistics company
The technical support from Veritas is rated an eight, as the local partners are good and support us. I cannot say I...
Read full review of Veritas NetBackup »
Pawel Augustyn
System Advisor at a tech services company
They are helpful, but they are not very fast. They respond, but it takes them 24 hours to send the first response,...
Read full review of Veritas Backup Exec »
Mohammad Hussain
Network Administrator at a healthcare company
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
Herman Pienaar
Senior Security Consultant at a tech vendor
Veritas's customer service and technical support are good. They typically provide effective solutions within a...
Read full review of Veritas Data Insight »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Technical support from Veritas is always available. Whenever a technical engineer or customer encounters issues they...
Read full review of Veritas Enterprise Vault »
Jayson Martin
Head IT Data Storage at a insurance company
I would rate the technical support at 10/10.
Read full review of Veritas NetBackup »
Sivathiban Krishnamurtthu
Service Delivery Director at a tech services company
The support has been good, I have not had any problems with the support.
Read full review of Veritas NetBackup Appliance »
Ismail Turhan
IT Manager at a university
The technical support team's response time could be improved.
Read full review of Veritas NetBackup »
Gerald Meyer
Rocket Business Development Manager at a tech consulting company
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Storemgr67
Storage Manager at a financial services firm
There is room for improvement in the quality of the support.
Read full review of Veritas NetBackup »
Masood Hussain
System Administrator at a tech company
The support we have received from Veritas NetBackup has been very good.
Read full review of Veritas NetBackup »
MihaiAlexandru
Unemployed at a manufacturing company
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they...
Read full review of Veritas Enterprise Vault »
JOE NJENGA
Software Developer at a tech services company
As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of...
Read full review of Veritas NetBackup Appliance »
Ash Dib
Virtualization Specialist at a retailer
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
Anonymous User
Account manager at a tech services company
I haven't had any issues with technical support. It's okay.
Read full review of Veritas NetBackup »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Vandy Va
Head Of IT Infrastructure at a financial services firm
We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level...
Read full review of Veritas Backup Exec »
Anonymous User
Systems Architect at a paper AND forest products
If we have any issues, we contact technical support in Russia. They provide us with a resolution. We are very...
Read full review of Veritas NetBackup »
Anonymous User
Software Technology Specialist at a tech services company
The support has been good for Veritas NetBackup.
Read full review of Veritas NetBackup »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Olivier Mougin
Architecte Backup at a comms service provider
It is important, when we chose a solution, that the customer service/technical support team could help us when we...
Read full review of Veritas NetBackup »
Anonymous User
Sr. Tech Lead
Customer Service: 4.5/5 Technical Support: 4/5
Read full review of Veritas NetBackup »
Florent ADODO
IT Assistant at a hospitality company
I never required technical support from the vendor because they provided a lot of documentation with the product. I...
Read full review of Veritas Backup Exec »
Rafael Bennacchio
Data Protection and Risk IT Specialist at a tech services company
I would give technical support a rating of a six and a half out of 10.
Read full review of Veritas Backup Exec »
Gireesan C
Senior Manager at a tech vendor
Veritas' technical support is okay; not remarkable. The documentation is okay as well.
Read full review of Veritas Backup Exec »
Anonymous User
Manager at a government
Veritas technical support is okay.
Read full review of Veritas Backup Exec »
Anonymous User
IT Manager at a media company
I would give technical support a rating of 5/10.
Read full review of Veritas Backup Exec »
Ricardo Christie
Tape Library Associate at a insurance company
I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.
Read full review of Veritas Backup Exec »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
MuhammadIbtehaj
Enterprise Solutions Architect at a consultancy
The customer service and support from Veritas have been excellent. They provide prompt responses and effective...
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

No Data Available

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