Compare Exabeam vs Netwrix

Exabeam

Based on 228 reviews.

Netwrix

Based on 47 reviews.

Latest Research

Buyer's Guide

LogRhythm SIEM vs. NNT Log Tracker Enterprise

June 2026

NNT Log Tracker Enterprise vs. LogRhythm SIEM

Updated: June 2026

Buyer's Guide

Exabeam vs. NNT Log Tracker Enterprise

June 2026

NNT Log Tracker Enterprise vs. Exabeam

Updated: June 2026

Buyer's Guide

LogRhythm SIEM vs. NNT Log Tracker Enterprise

June 2026

LogRhythm SIEM vs. NNT Log Tracker Enterprise

Updated: June 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

NNT Log Tracker Enterprise

Wonga, WHSmith

Netwrix Auditor

AT&T, SanDisk, Siemens, Verizon, Electrolux, Allianz, Societe Generale

Netwrix Threat Manager

AIG, Disney, Charles Schwab, Columbia University, Credit Suisse

Popular Solutions

LogRhythm SIEM

10 reviews

Exabeam

11 reviews

LogRhythm UEBA [EOL]

2 reviews

Netwrix Endpoint Protector

4 reviews

Netwrix Auditor

1 reviews

NNT Log Tracker Enterprise

0 reviews

Top Industries

Construction Company

14%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

12%

Construction Company

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SumitKumar20
Security Engineer at Granicus Inc.
The use case for LogRhythm SIEM is to ensure log retention is the primary focus and meets project requirements. Every...
Read full review of LogRhythm SIEM »
Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

RishiPandit
Lead - Technical Services at Impetus
We use Netwrix Auditor for auditing, log centralizing, centralizing the logs, log management, and for permission...
Read full review of Netwrix Auditor »
Jason Peter Stone
Infrastructure Engineer at The Malcolm Group Limited
We use the tool for auditing purposes. We use it to audit specific areas of our business, particularly focusing on...
Read full review of Netwrix Threat Prevention »
Sarang Bhagwat
Senior System Administrator at Exotel Techcom Pvt. Ltd
Our main use case involved compliance requirements stating that we wanted to have DLP functionality on our endpoint...
Read full review of Netwrix Endpoint Protector »
Gregory Falowo
Isms Manager & Information Systems Security at a financial services firm
We want to discover documents and classify them automatically rather than manually classifying them. We give them...
Read full review of Netwrix Data Classification »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I mainly use this solution to meet PCI compliance.
Read full review of NNT Log Tracker Enterprise »

Review 1 of 5

Customer Service

Muluken Mekonene
Network Engineer at Insa
Exabeam Fusion SIEM's technical support is very good, and I rate Exabeam Fusion SIEM an eight out of ten for...
Read full review of Exabeam »
Muhammad Ahtsham
Information Security Engineer at RapidCompute
The technical support is responsive and always resolves our issues.
Read full review of LogRhythm SIEM »
Christian-Martinez
Security Solutions Manager at Redlegg
I'd give technical support a five out of ten. There are definitely areas that they can improve upon. Faster response...
Read full review of LogRhythm Axon [EOL] »
Venda E
Cloud Option Engineer at a tech vendor
My experience with LogRhythm UEBA [EOL] support team has been positive overall; the support team has been responsive...
Read full review of LogRhythm UEBA [EOL] »
AYOUB ECH-CHKAF
Security Operations Center Analyst (L2 at Thales
The solution's technical support team is good.
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good.
Read full review of NetMon »
Anonymous User
Sr. Mgr of Network Operations at a comms service provider
Customer Service: 9/10. Technical Support: 9/10.
Read full review of LogRhythm SIEM »
Anonymous User
Junior Information Security Analyst at a financial services firm
It's awesome.
Read full review of LogRhythm SIEM »
Anonymous User
Sr.Security Operations Engineer at a pharma/biotech company
LogRhythm UEBA's tech support is good.
Read full review of LogRhythm UEBA [EOL] »
Anonymous User
Graduate Student at a tech services company
The customer support was quite good. They had a solid customer support platform, and their responses were always very...
Read full review of Exabeam »
Moshiur Rahman Khan
CEO/Consultant at CIL
I rate the customer support a four out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Architect at a energy/utilities company
I haven't had to use them too much. We will find out after we go online with Optiv. I have my sales engineer with...
Read full review of LogRhythm SIEM »
Kashif Ali
Unit Head Titanium (Security Solution) at RapidCompute
We are in touch with their support. It's government support, and they're quite supportive, and they are quite...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a legal firm
I've used their training. I have not used their tech support. Again, we have an administrator, he's been there. He...
Read full review of LogRhythm SIEM »
Anonymous User
IT Security Analyst at a financial services firm
I have used the tech support and think they are great. I have many vendors that I deal with for other tools and hands...
Read full review of LogRhythm SIEM »
Anonymous User
Product Technical Manager at a tech company
The technical support is excellent. You can find many pre-built rules, visualization dashboards, or the Kibana...
Read full review of NetMon »
James Whistler
Security Administrator at a non-profit
The times I've used tech support, it's been really efficient. I've gotten responses usually within 24 hours.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
We had one issue, self-inflicted wound. We were capturing too many active logs and not archiving them off. We went...
Read full review of LogRhythm SIEM »
Anonymous User
SOC Manager at a energy/utilities company
We have been using quite a lot of technical support. Every time we have any issues, we will create a ticket to...
Read full review of LogRhythm SIEM »
Anonymous User
Security Administrator at a tech services company
They were excellent and very knowledgeable.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a non-profit
I have used tech support in the past and it is great. I definitely recommend tech support, we do go to the LogRhythm...
Read full review of LogRhythm SIEM »
Briane Harris
SOC Analyst at a financial services firm
I open tickets frequently, especially in the beta program. To get the first response is usually a little slow, but...
Read full review of LogRhythm SIEM »
Chris Goff
Senior Security Engineer at a healthcare company
It's been very good. I've had a couple instances where it's taken a week or more to figure out the issue. But...
Read full review of LogRhythm SIEM »
Anonymous User
Chief Security Officer at Optomany
The feedback I get from the analysts in the team is the first-line support is your traditional first line support,...
Read full review of LogRhythm SIEM »
Anonymous User
Deputy Ciso at Temple University
They're awesome. We use them all the time. I tell my staff that whenever you have an issue, the first thing you do is...
Read full review of LogRhythm SIEM »
Anonymous User
Manager Security Operations Center at a leisure / travel company
I have not used technical support, as I do not troubleshoot the application itself. We are technically just...
Read full review of LogRhythm SIEM »
Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
Read full review of LogRhythm SIEM »
Kevin Merolla
Global Security Manager at Chart Industries Inc
Customer Service: I can't say enough about LogRhythm's tech teams, the staff, the SEs, and even my CRM. They have all...
Read full review of LogRhythm SIEM »
SANJAI BOSCO
Technology Solutions Head at MANTRA TECHNOLOGIES LTD
The support is quite good. We haven't had any challenges. Initially, there was something that they requested, so we...
Read full review of LogRhythm SIEM »
Anonymous User
Principal Security Specialist at University Of Massachusetts
If I look back to my other SIEM solution providers, the one we had before this, it's light years difference....
Read full review of LogRhythm SIEM »

Review 1 of 30

RishiPandit
Lead - Technical Services at Impetus
I have not had experience with technical support from Netwrix.
Read full review of Netwrix Auditor »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at Halodata
I am satisfied with Endpoint Protector support services. It is exceptional.
Read full review of Netwrix Endpoint Protector »
Sivakumar Mahathevan
Head of Sales and Technical - Malaysia at Halodata
I would rate the technical support for Netwrix Endpoint Protector as a nine because we have trained engineers, and I...
Read full review of Netwrix Endpoint Protector »
Mohamed Tantawy
IT Technical Support Deputy General Manager at a financial services firm
The technical support for Netwrix Auditor is excellent, with a maximum ticket resolution time of around 24 hours. I'm...
Read full review of Netwrix Auditor »
Alex Alexandre
System Administrator at INSIGHT CREDIT UNION
One of the areas where there is room for improvement is support. It takes time for them to respond. They need to...
Read full review of Netwrix Endpoint Protector »
SunnyKumar
Senior IT Engineer at Instawork
We typically reach out to customer support when encountering issues, especially when internet access or certain...
Read full review of Netwrix Endpoint Protector »
Naman Verma.
Security Delivery Specialist at a consultancy
The customer service and support were helpful.
Read full review of Netwrix Endpoint Protector »
Simonas Palevicius
Business Development Manager at BAKOTECH
The quality of support ultimately depends on the distributor. As for its direct support, it's generally good, but it...
Read full review of Netwrix Data Classification »
Jason Peter Stone
Infrastructure Engineer at The Malcolm Group Limited
The tool's support has been quite responsive and quick to fix any issues.
Read full review of Netwrix Threat Prevention »
Mohammad Amir Hossain
Head of IT Infrastructure at a tech vendor
Their support is very good. We have had very good experiences with them. They have been responsive and they're...
Read full review of Netwrix Endpoint Protector »
Alex Alexandre
System Administrator at INSIGHT CREDIT UNION
The technical support is very good and they are responsive.
Read full review of Netwrix Auditor »
Anonymous User
IT Manager at a marketing services firm
I have not used technical support often, but every time I have, it was perfect. They have good support and they have...
Read full review of Netwrix Endpoint Protector »
Mayur Parmar
IT Specialist at TresVista Financial Services Pvt. Ltd.
We have been in touch with technical support and our experience has been pretty nice.
Read full review of Netwrix Endpoint Protector »
Anonymous User
IT Engineer at a tech services company
Generally, they are very helpful when we escalate an issue. However, the time difference can make some discussions...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Security Architect at a tech services company
Our experience with their technical support has been better over the last year. Initially it was a little bit shaky,...
Read full review of Netwrix Endpoint Protector »
Anonymous User
Information Technology Security Engineer at a comms service provider
I would give their support a ten out of ten. I have nothing but good things to say about them. They have good...
Read full review of Netwrix Endpoint Protector »
Jagganath Tendle
Senior Infra Manager at a tech vendor
I contact technical support on a regular business because we have to customize things as per our requirements. They...
Read full review of NNT Log Tracker Enterprise »
Anonymous User
Information Security Manager at a financial services firm
I have never personally been involved with technical support. There was joint deployment with our MSP. There have...
Read full review of Netwrix Endpoint Protector »
Mahesh Chenchalapu
IT Manager of Information Technology Operations Manager at astrafaelcomsys.com
The support is excellent. I got responses promptly, just like the vendor stated. If I email or call support, they are...
Read full review of Netwrix Endpoint Protector »
Jagganath Tendle
Senior Infra Manager at a tech vendor
NNT's technical support is sound, but the overall time for resolutions could be improved.
Read full review of NNT Log Tracker Enterprise »
Anonymous User
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »
Ray Grau
Interactive Developer at Customer Communications Group, Inc.
Technical support has been fantastic. They get back to me quickly. They're willing to schedule video conferencing so...
Read full review of Netwrix Endpoint Protector »
Anonymous User
CTO at a aerospace/defense firm
They were excellent. They were very responsive and helpful.
Read full review of Netwrix Endpoint Protector »
Anonymous User
Vice President Operations at a tech services company
We haven't needed to engage tech support.
Read full review of Netwrix Auditor »
Anonymous User
People Operations Manager at a tech services company
For the most part, their technical support has been really responsive and good about setting up time to go over...
Read full review of Netwrix Endpoint Protector »
Abhinav Varshney
BDM at Hercules Infotech Pvt Ltd
The technical support services are good.
Read full review of Netwrix Endpoint Protector »
Darshil Sanghvi
Consultant at a media company
There are areas where CoSoSys supports more than other vendors do. For example, they offer support for Windows, Mac,...
Read full review of Netwrix Endpoint Protector »
Sanjeev Goyal
Head IT at Trantor
Whenever we contacted support they would give us a resolution and we would apply it. One issue would get resolved but...
Read full review of Netwrix Endpoint Protector »
Shyami Lakshika
Associate Engineer - Network & Security at Connex Information Technologies
I have contacted the support once and the experience was good, I was satisfied.
Read full review of Netwrix Change Tracker »
Sarang Bhagwat
Senior System Administrator at Exotel Techcom Pvt. Ltd
I never needed to contact the vendor for technical support because we faced very few issues. Most concerns were...
Read full review of Netwrix Endpoint Protector »

Review 1 of 30

Technical Support

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