Compare Exabeam vs Progress Software

Exabeam

Based on 227 reviews.

Progress Software

Based on 158 reviews.

Latest Research

Buyer's Guide

NetMon vs. WhatsUp Gold

November 2026

NetMon vs. WhatsUp Gold

Updated: November 2026

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

NetMon

Sera-Brynn

WhatsUp Gold

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Flowmon

SEGA

Popular Solutions

5 reviews

4 reviews

1 reviews

2 reviews

7 reviews

2 reviews

Top Industries

Outsourcing Company

13%

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

Financial Services Firm

11%

Outsourcing Company

10%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
Monsur Ahmed
Software management at Midland Bank
We use it for cyber security. It is designed to help organizations detect and respond to security threats effectively
Read full review of LogRhythm NDR [EOL] »
Rajin Sandira
Engineer Information Security at N-Able (Pvt) Ltd
Generally here in Sri Lanka, I recommend LogRhythm SIEM mainly to banks and large enterprise customers with multiple...
Read full review of LogRhythm SIEM »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

G Srivastava
Senior Cloud Engineer at a tech services company
We used Chef, the automation tool, as an Infrastructure as Code tool for configuration deployment, such as deploying...
Read full review of Chef »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Anonymous User
Senior Data Engineer at a insurance company
MarkLogic's primary use case in my experience is handling semi-structured and hierarchical data that does not fit...
Read full review of MarkLogic »
Kumar Saurabh
Technical Lead at HCLSoftware
We are from a software organization where we have a US healthcare project. The hospitals use the application for file...
Read full review of Progress MOVEit »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
KeithGalleros
Information Security Analyst at Detecon Al Saudia Company Limited
We have engaged with LogRhythm for technical support under a new contract agreement since they are easily accessible...
Read full review of NetMon »
Nebojsa Antic
Information Technology Security Engineer at a tech consulting company
The solution technical support team provides quick answers to any request. The team's knowledge and way of resolving...
Read full review of LogRhythm SIEM »
Christian-Martinez
Security Solutions Manager at Redlegg
I'd give technical support a five out of ten. There are definitely areas that they can improve upon. Faster response...
Read full review of LogRhythm Axon [EOL] »
Rahul Kate
Co-Founder at First Defense WLL
The technical support is good.
Read full review of LogRhythm SIEM »
Mohammed Jamous
Chief Information Technology Officer at a insurance company
I rate LogRhythm support 10 out of 10.
Read full review of LogRhythm SIEM »
AshishDubey
Product manager at Tata Communications Ltd
I have personally not reached out to the solution's technical support. I rate the technical support a seven out of ten.
Read full review of LogRhythm NDR [EOL] »
Ashlish Baria
Manager of Information Security at a financial services firm
I would rate the technical support as a nine out of ten. We have had some issues. Though overall, support has been...
Read full review of LogRhythm SIEM »
Anonymous User
Systems Administrators at a tech services company
Technical support has been excellent so far. I never had any issues with technical support. Their support has been...
Read full review of LogRhythm SIEM »
Punit Patel
Senior SIEM Engineer at a financial services firm
Tech support's always been great. Every time I had an issue, I'd go in, open up a support ticket. I usually get an...
Read full review of LogRhythm SIEM »
Yassine Ibnoucheikh
Regional Technical Manager at HTBS
I rate the technical support as an eight out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a tech services company
I have used their support a lot. It is really good support. I don't think I've opened a case yet that I haven't got a...
Read full review of LogRhythm SIEM »
Jacob Hinkle
Security Engineer at Managed Technology Services, LLC fka LexisNexis
Their customer support is friendly and willing to help. I can't compliment their support staff enough. They've been...
Read full review of LogRhythm SIEM »
Moshiur Rahman Khan
CEO/Consultant at CIL
The technical support services are good.
Read full review of LogRhythm SIEM »
Jorge Trujillo
Information Security Engineer at a financial services firm
It's been pretty good. After the deployment, I really haven't had to call them. They have a pretty nice knowledge...
Read full review of LogRhythm SIEM »
Anonymous User
Director of Information Technology at a university
Their support team is very good. As IT organizations go, I can only think of maybe one time when I had to request a...
Read full review of LogRhythm SIEM »
Anonymous User
Cyber Security Engineer at a healthcare company
They're pretty good. I'm impressed with their support. It has been easy to reach the right person.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a consultancy
Tech support has been good. They have fixed whatever has been bothering me when I contact them.
Read full review of LogRhythm SIEM »
Rob Haller
Security Engineer at U.S. Acute Care Solutions
The technical support is very good. They are in the top two to three companies that we work with.
Read full review of LogRhythm SIEM »
Anonymous User
Security Consultant and Co-Founder at a tech consulting company
The UK-based technical support is good, and the engineering and lab teams based in the US are great.
Read full review of LogRhythm SIEM »
Anonymous User
Administrator Executive at a individual & family service
Customer Service: I have done a lot of good work with the account reps and engineers. It really feels like we are on...
Read full review of LogRhythm SIEM »
Anonymous User
COO at a computer software company
I have been in contact with technical support and they're really great. There's always an engineer assigned to each...
Read full review of Exabeam »
Anonymous User
Senior Security Engineer at a tech vendor
Customer Service: It's excellent. Technical Support: It's excellent.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at a financial services firm
I've been happy with the support in the initial setup. The support in our environment was well done. For any issues,...
Read full review of LogRhythm SIEM »
Anonymous User
Graduate Student at a tech services company
The customer support was quite good. They had a solid customer support platform, and their responses were always very...
Read full review of Exabeam »
Vp9875
Vice President at a financial services firm
We've submitted some tickets with their technical support. My manager has had some poor experiences with them in the...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a retailer
Very knowledgeable, though I wouldn’t say proactive. When you speak with technical support you don’t actual speak...
Read full review of LogRhythm SIEM »
Nuki Agustino Wono
Senior Security Consultant at ITSEC Asia
LogRhythm had a strong presence in Indonesia between 2012 and 2014, with excellent support. From 2022 until now,...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Network Systems Engineer at a non-profit
Great, you have almost the service-desk model, where you're going to get a live person. They're going to answer the...
Read full review of LogRhythm SIEM »
Janaka Munasinghe
Senior System Administrator at DP Infotech Pvt Ltd
We have local support. If they cannot assist us, they do offer in-house support we can use. The first step in terms...
Read full review of LogRhythm SIEM »

Review 1 of 30

Mohd Javed
Software Engineer at Thomson Reuters International Pvt. Ltd.
The solution's technical support is fine. We've reached out to them in the past.
Read full review of MarkLogic »
Beverly R. Jamison
IT Solutions Architect / Computer Scientist at Practical Semantics
The support is high quality. The strongest point of the support is their engineers.
Read full review of MarkLogic »
Joseph Orona
Senior Analyst of Data Integrity at a healthcare company
We have had a good experience with customer service and support. Their response time is pretty quick, and they stick...
Read full review of Progress MOVEit »
PramodChaudharyDarwha
Manager at TCS
Customer support is really good. I think they are very reachable and they provide a solution whatever we need. We...
Read full review of MarkLogic »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We contacted Flowmon support. We have no idea about the price of doing so as our supervisor handles this. That said,...
Read full review of Flowmon »
SyedKareemuddin
IT Manager at COCA COLA
I did not have good experience with customer service and support.
Read full review of WhatsUp Gold »
RituRaj
SDE 2 at Virtusa
MarkLogic has been generally good and reliable in my experience. When I connect with them, it is very responsive. I...
Read full review of MarkLogic »
VaibhavkawaleBhulai
Software Developer at tcs
The support resources and documentation for MarkLogic available on the website are really good, and I am satisfied....
Read full review of MarkLogic »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The technical support is good.
Read full review of WhatsUp Gold »
K. Rajesh
Senior Consultant Development at Infogain
I would rate customer service as a four out of ten.
Read full review of Chef »
Arun S .
Senior Consultant at a tech services company
I have not contacted technical support.
Read full review of Chef »
Srujan Panuganti
Scientist - Instrument II at AbbVie
This is open-source software. The code and software are hosted on GitHub. If there is any problem with MOVEit, I can...
Read full review of Progress MOVEit »
Anonymous User
Network and System Administrator at Guardian Capital Group Ltd
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at a tech services company
Technical support is good. So far every case is handled properly.
Read full review of Kemp LoadMaster »
Kumar Saurabh
Technical Lead at HCLSoftware
Progress Software team provides support for MOVEit application. We create tickets and coordinate with them to resolve...
Read full review of Progress MOVEit »
Swapnil Chavan
DC Project Delivery Senior Analyst at a financial services firm
We don't really have contact with support. We are not supposed to do this, however, whatever the client is doing...
Read full review of Progress MOVEit »
Muhammed Shafi
CCIE Certified Engineer at a tech services company
Four out of 10.
Read full review of WhatsUp Gold »
Anonymous User
Network Administrator at a transportation company
The support is great.
Read full review of Kemp LoadMaster »
Anonymous User
IT Director at a computer software company
I have had no issues at all with their support team.
Read full review of Kemp LoadMaster »
PradeepKumar24
Quality Analyst at NCR Corporation
I have communicated with their technical support, and they are responsive.
Read full review of Progress MOVEit »
Dixit Singla
Staff Engineer at a tech vendor
I find customer support to be good.
Read full review of MarkLogic »
Amit Chaudhary
Primary Architect at Autodesk, Inc.
If we need help, we raise an AWS ticket. Then, the AWS support helps us with the technical support.
Read full review of Chef »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »
AviShitrit
Senior Cyber Security Architect at Central Bottling Company group ltd
I like the solution's technical support. I rate the technical support a nine out of ten.
Read full review of WhatsUp Gold »
Anonymous User
Head Of Technology at a tech services company
They are excellent. I would rate them a ten out of ten.
Read full review of Kemp LoadMaster »
Yevhen Ikonnykov
Senior Software Engineer at a aerospace/defense firm
We have a paid version of this solution but have never contacted technical support. We haven't needed to.
Read full review of WhatsUp Gold »
Anonymous User
IT Manager at a construction company
My interactions have gone fine with support in the few times that I've needed to work with them. I've heard some...
Read full review of Progress ShareFile »
Anonymous User
System Administrator at Routeware, Inc.
Kemp has the best customer service of all the vendors we use.
Read full review of Kemp LoadMaster »
Ijaz Hussain
Manager at ZS Associates
If we need technical support we raise an AWS ticket and someone from the technical support team helps us. If we hit a...
Read full review of Chef »
Anonymous User
Network Administrator 2 at PUBLIC SCHOOL AND EDUCATION EMPLOYEE RET
Anytime we have issues they are quick to respond and we are giving a tech that knows the answer. We are not handed...
Read full review of Kemp LoadMaster »

Review 1 of 30

Technical Support

No Data Available

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