Compare Exabeam vs VenusTech

Exabeam

Based on 227 reviews.

VenusTech

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

Popular Solutions

LogRhythm SIEM

10 reviews

Exabeam

11 reviews

NetMon

1 reviews

Top Industries

Construction Company

15%

Financial Services Firm

11%

Outsourcing Company

10%

Comms Service Provider

Construction Company

38%

Comms Service Provider

13%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SumitKumar20
Security Engineer at Granicus Inc.
The use case for LogRhythm SIEM is to ensure log retention is the primary focus and meets project requirements. Every...
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Venda E
Cloud Option Engineer at a tech vendor
My main use case for LogRhythm UEBA [EOL] is detecting insider threats and anomalous user behavior, and I rely on it...
Read full review of LogRhythm UEBA [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
My company is currently looking at how we can have a better engagement with LogRhythm so that we can propose a...
Read full review of LogRhythm NDR [EOL] »
Anonymous User
Enterprise Account Manager South at a outsourcing company
I have been using Exabeam Fusion SIEM for about a year because it is the newer cloud native based solution with user...
Read full review of Exabeam »
SumitRangari
Pan India IT Infrastructure Management / End-user Services at Tata Group
We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our...
Read full review of NetMon »

Review 1 of 5

No Data Available

Customer Service

Joel Mathew
Associate - Security Operations Centre analyst at a security firm
I have not personally escalated any questions to LogRhythm technical support.
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Haitham AL-Sarmi
Information Security Analyst at a financial services firm
The solution has good technical support. I would rate the technical support from LogRhythm NextGen SIEM a four out of...
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JohnTamakloe
Solutions Architect at ostec
The technical support team is helpful.
Read full review of Exabeam »
Aniruddh Kurundkar
Lead Consultant at Neutrino Tech Systems
Exabeam provided great support and helped us overcome any problems and obstacles we faced, especially when we had...
Read full review of Exabeam »
Anonymous User
Senior IT Security Analyst at a retailer
I've been working a lot with technical support, technical professional services. We just recently did an audit of our...
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Engineer at a healthcare company
We have used LogRhythm technical support. The response is really good.
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Nuwan Chathuranga
Head Of Technical And Network Security at Connex Information Technologies
The tool's support is good. They support us 24/7.
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Anonymous User
VP, Information Security Officer
Customer Service: It's the best there is. Technical Support: It's the best there is.
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Jim Mohr
Principal Security Analyst at a healthcare company
Tech support is good. There are a lot of guys that know what's going on. Sometimes though, I've stood my ground...
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Anonymous User
Sr Manager - Information Security at a computer software company
The support team helps us a lot.
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Anonymous User
SYM Engineer Specialist at FIS
Great. They respond quickly and are very knowledgeable and they also allow us to be hands-on. Instead of them doing...
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Anonymous User
Deputy Ciso at Temple University
Almost all the time things are handled in a proper way. We've had very good experience with technical support. On one...
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James Whistler
Security Administrator at a non-profit
The times I've used tech support, it's been really efficient. I've gotten responses usually within 24 hours.
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Prince Prince
Technical Analyst 4 at a energy/utilities company
When I escalated issues to technical support, it initially took them fifteen to twenty minutes to respond....
Read full review of Exabeam »
Anonymous User
Security Engineer at a financial services firm
We usually do end up having to remind technical support about our issues, get back in touch with them to see what the...
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Anonymous User
Information Security Analyst 2 at a non-profit
I've used LogRhythm tech support. I would rate it as very good, not excellent. For instance, we were trying to deal...
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Sadat Mohammad Rifat
Business Manager at LS Systems Philippines
We are not an end-user and therefore do not directly deal with technical support. In terms of the support, the...
Read full review of LogRhythm SIEM »
Anthony Workman
Enterprise Information Technology Security Engineer at a government
So far, the technical support has been good.
Read full review of LogRhythm SIEM »
Shane Addison
Information Security Officer at First Mid Bancshares Inc
Fortunately, we haven't had to deal with them a lot, but when we have we've had really good luck with them. They have...
Read full review of LogRhythm SIEM »
Anonymous User
Security Operations Center Manager at a financial services firm
Everything experience I have had with them has been awesome. I have had no issues going to them. They are willing to...
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Jason Gagnon
Senior Cyber Security Engineer at a individual & family service
I do more the architecting, engineering, and implementation, versus analysis. The only thing I would say in...
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Anonymous User
Manager Of Cyber Security at a healthcare company
It is mostly good. We are not always able to reach the right person. We have had a couple of problems that were...
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Anonymous User
Assistant Manager Enterprise Security
When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team....
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Anonymous User
Security Advisor at a manufacturing company
I don't use it. My cohort, who is more of the SIEM admin, he uses it quite a bit. I think he's happy with it, as far...
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Anonymous User
Director Information Security at Vail Resorts
I have not used LogRhythm technical support.
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Jeremy Alder
Security Lead at a financial services firm
Tech support with LogRhythm has been great. I've only ever had one bad case out of about the 15 or 20 tickets I've...
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Anonymous User
Senior Information Systems Specialist at a manufacturing company
Customer Service: Excellent, everyone I have worked with at LogRhythm has been courteous and helpful. Technical...
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Anonymous User
IT Security Specialist at a manufacturing company
It’s one of the best customer services you could find. Everyone is very knowledgeable and helpful. You aren’t waiting...
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Anonymous User
Associate Team Lead - IT Service Desk at a tech services company
It is good.
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Anonymous User
Administrator Executive at a individual & family service
Customer Service: I have done a lot of good work with the account reps and engineers. It really feels like we are on...
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Review 1 of 30

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Technical Support

No Data Available

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