Compare FireMon vs Forcepoint

FireMon

Based on 61 reviews.

Forcepoint

Based on 220 reviews.

Latest Research

Buyer's Guide

Forcepoint ONE vs. Netskope

January 2026

Netskope vs. Forcepoint ONE

Updated: January 2026

Buyer's Guide

Forcepoint CASB vs. Netskope

February 2026

Netskope vs. Forcepoint CASB

Updated: February 2026

Sample Customers

Forcepoint CASB

Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor

Forcepoint ONE

UNC-Charlotte

Popular Solutions

FireMon Security Manager

6 reviews

FireMon Asset Manager

3 reviews

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

10 reviews

Forcepoint Next Generation Firewall

12 reviews

Top Industries

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

11%

Comms Service Provider

10%

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SurajYadav
Network Security Consultant at a tech vendor
I have been using FireMon Security Manager for around two years in a production environment, mainly for firewall...
Read full review of FireMon Security Manager »
Arthur Neumann
Director of Delivery for IT and Cybersecurity at a comms service provider
We use FireMon Asset Manager to track and manage our network devices and to understand and map our network assets.
Read full review of FireMon Asset Manager »

Review 1 of 2

MuhammadJunaid7
Data Security Specialist at a financial services firm
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at a transportation company
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
Cybersecurity Engineer at a tech consulting company
My main use case for Forcepoint Next Generation Firewall has been network security and segmentation, relying on it...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at a tech services company
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Customer Service

Joao Manso
CEO at a tech services company
I've never had to contact technical support.
Read full review of FireMon Security Manager »
SurajYadav
Network Security Consultant at a tech vendor
The customer support for FireMon Security Manager has been outstanding in our experience. We have interacted with...
Read full review of FireMon Security Manager »
Jaimin Mehta
Senior Server and Cloud Engineer at a construction company
The technical support is generally good, but they can sometimes be slow in responding.
Read full review of FireMon Security Manager »
Kallamuddin Ansari
Cyber Security Consultant at a security firm
The customer support is outstanding.
Read full review of FireMon Security Manager »
JeffReese
Senior Security Engineer at a financial services firm
They're very quick. They usually have the answer in a short period of time, and the maximum is no more than a day....
Read full review of FireMon Security Manager »
Anonymous User
Solution Architect at a transportation company
Initially, we had contact with their technical support, but things have been smooth for the last few months. We...
Read full review of FireMon Security Manager »
Anonymous User
Security Consultant at a tech services company
I would rate it 8/10. The only reason I don’t rate it 10/10 is because of the response time which, for us, sometimes...
Read full review of FireMon Security Manager »
Anonymous User
Project Manager at a manufacturing company
In general, their tech support is pretty good. I do have a concern with them, and I did express it to them already:...
Read full review of FireMon Security Manager »
Anonymous User
GISA at a tech vendor
They really give us great support. When thinking of the level of support that we get from some other vendors,...
Read full review of FireMon Security Manager »
Orlando Paulino
Information Security Analyst at a wholesaler/distributor
Technical support is very helpful. On a scale from one to ten, I give them a high ten. You can either use their User...
Read full review of FireMon Security Manager »
Anonymous User
Technology Engineer at a financial services firm
We have asked for help a couple times, mainly about minor questions. There were questions about how to use...
Read full review of FireMon Security Manager »
Anonymous User
Conseiller sécurité des TI at a tech services company
Customer Service: I don't have to deal with customer support, so I won't rate them. Technical Support: With Windows,...
Read full review of FireMon Security Manager »
Anonymous User
Sr. Systems and Network Engineer at a recruiting/HR firm
Overall, I would give the technical support team a 10/10. There have been maybe a few issues, here and there....
Read full review of FireMon Security Manager »
Anonymous User
Sr Network Security Specialist at a government
I would say technical support is about 8/10. Some issues just weren't handled quickly enough, I guess.
Read full review of FireMon Security Manager »
Anonymous User
Senior Network Security Engineer at a local government
Their support is very good. They are generally responsive and I have needed to escalate only a couple of times.
Read full review of FireMon Security Manager »
Anonymous User
Network Engineer at a insurance company
I would rate the support a nine and a half out of ten. They were really proactive and helpful in terms of support...
Read full review of FireMon Security Manager »
Anonymous User
Systems Engineer at a tech company
Technical support is 9/10.
Read full review of FireMon Security Manager »
Anonymous User
3rd Line Senior Engineer (Security) at a comms service provider
I would rate technical support at around 7/10. I mean the reason for giving it a seven is the guy we spoke to over in...
Read full review of FireMon Security Manager »
MikaKwok
IT Security Assistant Manager at a computer software company
Technical support is fine. I don't have any other issues.
Read full review of FireMon Security Manager »
Anonymous User
Network Administrator at a computer software company
I was not involved in the setup of FireMon but, later on, when I became involved working with it, I approached...
Read full review of FireMon Security Manager »
Chris Goodrich
IT Security Architect at a financial services firm
From what I have heard, the technical support is fairly good. However, I have not used them in a few years.
Read full review of FireMon Security Manager »
Anonymous User
Information Security Analyst at a financial services firm
Customer Service: The customer service was excellent. Technical Support: At the time we were using the product, it...
Read full review of FireMon Security Manager »
Anonymous User
Info Assurance Engineer at a aerospace/defense firm
The technical support has been very responsive. They have helped us with all of the issues that we have encountered.
Read full review of FireMon Security Manager »
Anonymous User
Lead Network Specialist at a university
Technical support has been very good. They always answer my questions. They'll stay on with you until they resolve...
Read full review of FireMon Security Manager »
Joy Nithin
Sr security engineer at a security firm
The technical support is good and responsive. They responded on time and had good knowledge.
Read full review of FireMon Asset Manager »
Anonymous User
Network security consultant at a comms service provider
I have contacted customer service, but it was a long time ago.
Read full review of FireMon Security Manager »
Anonymous User
Network Security Engineer at a tech company
We've had the FireMon product for eight years. I've only been directly involved with it for the past year. I...
Read full review of FireMon Security Manager »
Anonymous User
Network Engineer at a tech services company
Customer Service: Great, they hold free WebEx sessions for additional training on FireMon. Technical Support: They're...
Read full review of FireMon Security Manager »
Anonymous User
Network Support Systems Manager at a retailer
Overall, I would give the technical support team a rating of 10/10. There have been maybe a few issues here and...
Read full review of FireMon Security Manager »
Anonymous User
Enterprise Security Architect at a insurance company
Any time we've engaged technical support for assistance, we've come away with a resolution, so the only thing that...
Read full review of FireMon Security Manager »

Review 1 of 30

AlexOgbalu
Director at a transportation company
We have access to a training tool with learning access from Veracode.Training will always be very good. A lot of OEMs...
Read full review of Forcepoint CASB »
Sampath Acharya
Technical Associate at a tech services company
I rate the technical support of the solution to be an eight out of ten.
Read full review of Forcepoint Data Loss Prevention »
Petr Pouzar
IT Consultant at a tech services company
The customer service and support are quite good. They are very educated. I never had a case that I wasn't able to...
Read full review of Forcepoint Next Generation Firewall »
Edwin Eze Osiago
Regional Solutions Manager (Sub-Sahara Africa) at a comms service provider
We've been pleased with the technical support.
Read full review of Forcepoint CASB »
Md. Shahriar Hussain
Information Security Analyst at a comms service provider
Sometimes, we receive a delayed response from the technical support team.
Read full review of Forcepoint Data Loss Prevention »
Youssef Ahmed
System Engineer at a computer software company
Four years ago, I called support. Their response was very bad, but the antivirus was good.
Read full review of Forcepoint Next Generation Firewall »
Ose Umunna
Presales engineer at a tech services company
Customer support is very good, but it can be better.
Read full review of Forcepoint ONE »
Mostafa-Mourad
Cyber Security Head at a tech services company
We contacted support three times, opened three cases for the same issue, and didn't find out what the issue was for...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Head of Infrastructure & Cloud Section at a computer software company
I might have contacted them for some questions related to managing instances. We sometimes had problems with...
Read full review of Forcepoint Next Generation Firewall »
Mahesh Dalavi
Sr. Manager at a consultancy
I haven't interacted that much with their support, but whenever I created a case, there was proper support. As...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Consultant at a tech services company
The solution's technical support was bad as they have no skills at all. We are not able to get replies from the...
Read full review of Forcepoint Data Loss Prevention »
Sixto Flores
Consultant at a construction company
We have encountered numerous issues with support over the past two years, particularly with response times.
Read full review of Forcepoint ONE »
Anonymous User
IT Manager at a government
I have heard good things of the support that Forcepoint gives us, so I would have to say that its good. I don't work...
Read full review of Forcepoint Data Loss Prevention »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
Customer service and tech support are rated eight out of ten. They are responsive and assist me with creating cases...
Read full review of Forcepoint ONE »
Secengin46
Security Engineer at a tech services company
Technical support for this solution is average. In terms of providing a solution, from the technical aspect, and for...
Read full review of Forcepoint Email Security [EOL] »
Giang Nguyen
Product Manager
Support is quite good for this product
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Security Engineer at a computer software company
Customer support for Forcepoint ONE is very good because they help a lot of the time.
Read full review of Forcepoint ONE »
Nayef Hamzeh
IT Manager at a tech services company
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Sayed Ahmed
I-Security Engineer at a tech consulting company
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Mohammed Salhi
Security Engineer at a computer software company
We had to contact Forcepoint Secure Web Gateway technical support because some of the features didn't work, but it...
Read full review of Forcepoint Secure Web Gateway »
Manjit Singh
Senior Information Security Engineer at a healthcare company
Technical support is good but lacking in troubleshooting skills when it comes to Forcepoint.
Read full review of Forcepoint Data Loss Prevention »
Arf-Wu
Manager at a computer software company
We are satisfied with technical support.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Presales Network & Security Engineer at a tech services company
The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Network Security Engineer at a security firm
I haven't had much interaction with customer support because we haven't encountered significant issues. During our...
Read full review of Forcepoint ONE »
Marcelo-Araujo
Cyber Security Specialist at a comms service provider
My experience with customer support has been good, and I find it to be good overall.
Read full review of Forcepoint Next Generation Firewall »
MarkEdward
Technical Support Engineer at a tech services company
Technical support can be better. The support themselves are skilled but when you call for support you have to wait...
Read full review of Forcepoint Next Generation Firewall »
DR Goyal
VP Technology at a outsourcing company
I have not contacted this solution's technical support. We use our own technical team, which is very strong.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Managing Director at a tech vendor
We've contacted technical support in the past. They are decent. They provide enough support services to cover our...
Read full review of Forcepoint Next Generation Firewall »
SurendarJ
Deputy Manager of IT at a hospitality company
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Security Engineer at a tech services company
Customer support has been responsive and professional in my experience, as the Forcepoint support team usually...
Read full review of Forcepoint ONE »

Review 1 of 30

Technical Support

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