Compare Forcepoint vs GoSecure

Forcepoint

Based on 224 reviews.

GoSecure

Sample Customers

Forcepoint Secure Web Gateway

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota

Forcepoint ONE

UNC-Charlotte

GoSecure Email Security Platform

City of Mansfield Ohio, NeoNova

Popular Solutions

Forcepoint Data Loss Prevention

8 reviews

Forcepoint Secure Web Gateway

5 reviews

Forcepoint Next Generation Firewall

10 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

11%

Construction Company

Comms Service Provider

Construction Company

31%

Comms Service Provider

14%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Madhukar Pandey
Senior Manager, Risk at LTFS
My main use case for Forcepoint Data Loss Prevention is that I have used it for all three channels: the endpoint,...
Read full review of Forcepoint Data Loss Prevention »
Ajit Pratap Kundan
Manager Solution Consulting at Accops Systems Pvt Ltd
The major use cases for Forcepoint Next Generation Firewall are in government turnkey projects where we require a lot...
Read full review of Forcepoint Next Generation Firewall »
AlexOgbalu
Director at LiveFromSpace Limited
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
SandeepKumar33
Cyber Security Engineer at Infratech Co
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »

Review 1 of 5

No Data Available

Customer Service

Nikunj Godawat
Deputy Manager at a energy/utilities company
Forcepoint's technical support is good, but in the future, I'd like them to provide more tutorial documentation.
Read full review of Forcepoint Secure Web Gateway »
Nataraj KS
CISO at V Guard Industries Ltd
We had a lot of discussions during the implementation phase, but those issues have been clarified. The customer...
Read full review of Forcepoint Risk Adaptive Protection for DLP »
Madhukar Pandey
Senior Manager, Risk at LTFS
Regarding customer support for Forcepoint Data Loss Prevention, I require some expertise either during the initial...
Read full review of Forcepoint Data Loss Prevention »
Petr Pouzar
IT Consultant at M-COM s.r.o
Generally, for Forcepoint, the customer support and customer service might be better, but especially for the...
Read full review of Forcepoint Next Generation Firewall »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
I would rate customer service at 8.5 out of 10. When we have problems with the system, they respond and they...
Read full review of Forcepoint Data Loss Prevention »
Lipaz Hessel
Integration Manager at Gilat Satellite Networks
We contacted technical support but it was not the typical support situation where we opened a ticket and they...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Technical Support Specialist Networks at a tech services company
We've never had a negative experience with customer support. They have always been quickly available. I can't...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Security Pre-Sales Manager at a tech services company
I've never actually contact technical support because I'm not the person who is responsible for that. I heard that...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Enterprise Sales at a tech vendor
The customer support team take a long time to resolve issues.
Read full review of Forcepoint Data Loss Prevention »
Surodas Deb Roy
Chief Technology Officer at Penta Global Limited
Technical support was fine. They were well trained and knowledgable.
Read full review of Forcepoint Data Loss Prevention »
Aamir Ejaz
Head of IT Department at Mana
Technical support is sometimes slow to respond, and it takes longer to resolve issues. This has been true across all...
Read full review of Forcepoint Next Generation Firewall »
AbhijeethReetoo
Business Development Management at a computer retailer
My company hasn't gone through the POC for Forcepoint ZTNA yet, so I still haven't reached out to the technical...
Read full review of Forcepoint ZTNA »
Anonymous User
Desktop and Application Security Manager at a tech company
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Secure Web Gateway »
MUHAMMAD FAHAD HASSAN
System Engineer at ABM Info. tech
I would rate Forcepoint's technical support at eight to nine out of 10. The support has separate sections, including...
Read full review of Forcepoint Data Loss Prevention »
Yasir Zubair
Senior Manager - ICT Technical at CNS Engineering
We have been very satisfied with the customer service.
Read full review of Forcepoint Next Generation Firewall »
Samson Amasa
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway [EOL] »
Mahesh Dalavi
Sr. Manager at 2Five1
I haven't interacted that much with their support, but whenever I created a case, there was proper support. As...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Senior Lead- Technical at a computer software company
Technical support is always good with providing a solution and understanding the issues. They are able to resolve the...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Facility Security Officer at a tech services company
Response time is slow.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
IT Security Engineer at isit
Technical support with Forcepoint Web Security is very good.
Read full review of Forcepoint Secure Web Gateway »
Juned Shaikh
CDL Technical Consultant at a tech services company
The technical support is good. They have a 24/7 support line and call centers all across India, the US and UK. One...
Read full review of Forcepoint Email Security [EOL] »
SurendarJ
Deputy Manager of IT at FP LAB
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Managing Director at a tech vendor
We've contacted technical support in the past. They are decent. They provide enough support services to cover our...
Read full review of Forcepoint Next Generation Firewall »
David Overton
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
If I do have an issue or a support need, the organization is responsive. I'm on the East Coast, and they're on the...
Read full review of Forcepoint ONE »
Anonymous User
Responsabile System and Security at a energy/utilities company
Regarding customer support, last year it was not as good or quick, but the last call and ticket raised seemed to be...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Senior CyberSecurity Consultant at a computer software company
Customer support was really good compared to all other customers and we were very happy with the technical support...
Read full review of Forcepoint Data Loss Prevention »
DragosBasmaluta
Co-Founder at Avant Consulting
We have had the opportunity to use their technical support. They were very prompt and very good about getting us what...
Read full review of Forcepoint Data Loss Prevention »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Whenever there are issues, the support engineer is available to handle them. They conduct sessions to check logs and...
Read full review of Forcepoint Data Loss Prevention »
Owen Nunez
Security Engineer at Protego Trust Bank
Customer support simply directs us to links to read up on our own. When we contact support, we need one on one help,...
Read full review of Forcepoint Data Loss Prevention »
Sasikumar P
Sr. Manager - IT at Durr India
I used the support a couple of times and they were good. I rate the support from Forcepoint Data Loss Prevention a...
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 30

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Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.