Compare Forcepoint vs OPSWAT

Forcepoint

Based on 198 reviews.

OPSWAT

Based on 6 reviews.

Sample Customers

Forcepoint Data Loss Prevention

Alphawest, Betsson, Cellcom Israel Ltd., Chelsea & Westminster Hospital, Confartigianato Vicenza, EverBank, Finansbank, iGATE, Landa Digital Printing, Northern California Bank, Reliance Capital, Remosa, Toyota, Scavolini, Zim Integrated Shipping Services

MetaDefender Drive

Sophos, IBM, American express, bmc, DISA

Popular Solutions

Forcepoint Data Loss Prevention

12 reviews

Forcepoint Secure Web Gateway

11 reviews

Forcepoint Next Generation Firewall

10 reviews

MetaDefender Email Security Solutions

1 reviews

MetaAccess

1 reviews

MetaDefender

1 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Computer Software Company

14%

Government

10%

Financial Services Firm

10%

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pablo-Verdina
Sales Manager at Mega tech S.A
We mostly work with finance, specifically with banks most of the time. We use Forcepoint Next Generation Firewall for...
Read full review of Forcepoint Next Generation Firewall »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
I use the solution as a secure web gateway, similar to a proxy, to control access to the Internet for users. It is...
Read full review of Forcepoint ONE »
Shaikh Mubashshir
Cyber Security Technical Engineer at a consultancy
Forcepoint Data Loss Prevention is used for endpoint email security and data loss prevention for web.
Read full review of Forcepoint Data Loss Prevention »
NikunjGodawat
Works
I have used Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) primarily for DLP (...
Read full review of Forcepoint Secure Web Gateway »
Tharaka Athukorala
Solution Specialist at South Asian Technologies
Our primary use case for Forcepoint Risk Adaptive Protection for DLP (...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

JaiminDalwadi
Delivery Lead at altisec
The MetaAccess product is primarily for providing secure network access, functioning as a Network Access Control...
Read full review of MetaAccess »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
Right now, we're mainly just using the email gateway security server. We have all of our incoming emails getting...
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
Our use case is pretty wide. We wanted to scan every file uploaded by our customers to our application. For example,...
Read full review of MetaDefender »
Anonymous User
Cyber Security Engineer at a security firm
We use the product to scan files.
Read full review of OPSWAT Filescan Sandbox »

Review 1 of 4

Customer Service

Vijay Bhaskara Maram
Network Engineer at Pyramid IT Solutions Pvt Ltd
The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a...
Read full review of Forcepoint Next Generation Firewall »
SunilSharma10
Director of cyber security at GlobalLogic
The solution's technical support did not meet our company's initial expectations. The solution's technical support is...
Read full review of Forcepoint Secure Web Gateway »
Deepak Nagar
Manager, Strategic Alliances at Softcell Technologies Limited
The technical team was good. The support persons had good expertise about the product.
Read full review of Forcepoint Secure Web Gateway »
Mohamed Farouk Zyada
PS & Technical Manager at a tech services company
If you want help from the support desk, you have to contact tech support and ask them to access the product to go...
Read full review of Forcepoint Next Generation Firewall »
Anwar Sleem
Regional Director at Ceitcon
I would give their technical support a rating of seven or eight out of ten.
Read full review of Forcepoint Next Generation Firewall »
Muhammad Ali Aziz
Senior Manager Cyber Security Services & Solutions at Trillium
I rate Forcepoint support eight out of 10. Their support is good, but not excellent. At the same time, their presales...
Read full review of Forcepoint Data Loss Prevention »
KimioTanaka
Senior Executive Account Manager at Grupo Binario
The technical support for Forcepoint ONE is very good, at least when I needed support in a laboratory setting. On a...
Read full review of Forcepoint ONE »
Anonymous User
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Senior Manager IT at a computer software company
I'm not fully satisfied with Forcepoint Secure Web Gateway support. Though the response time is good, the resolution...
Read full review of Forcepoint Secure Web Gateway »
Pablo-Verdina
Sales Manager at Mega tech S.A
It is really hard to work with their customer support. For example, unlike Fortinet where you can escalate an issue...
Read full review of Forcepoint Next Generation Firewall »
VIPINKUMAR
Senior Consultant at a construction company
I would rate their support a four out of 10. When we raise a ticket with Forcepoint, they take around 48 hours and...
Read full review of Forcepoint Email Security [EOL] »
Anonymous User
Senior Lead- Technical at a computer software company
Technical support is always good with providing a solution and understanding the issues. They are able to resolve the...
Read full review of Forcepoint Data Loss Prevention »
KrishnaChaitanya4
Manager at KPMG
Technical support is pretty good. I don't see any kind of delay. As soon as we raise the request, we always get...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Consultant at a financial services firm
The customer support is far from perfect but it's okay.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Systems Engineer at a tech services company
Their technical support is not bad, but it is also not good at the same time. It should be faster, especially for the...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
IT Director at a comms service provider
We can get local support, which has been okay so far. The people we deal with is a local partner in Cambodia and we...
Read full review of Forcepoint Next Generation Firewall »
Sayed Ahmed
I-Security Engineer at Nhq Distribution Ltd
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Sr. Network Engineer at a university
I'd rate technical support at eight out of ten, but they're response times are suddenly a bit longer because most of...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Technical Lead at a tech vendor
Technical support staff take a long time to understand and resolve issues. You will need to implement a workaround...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Cyber Security Officer at a insurance company
Their technical support is excellent, accessible, and quick to respond. There is very little delay. We are not...
Read full review of Forcepoint ONE »
David Overton
Sr. Director of Information Security & Enterprise Architecture at Childrens Home Society of Florida
If I do have an issue or a support need, the organization is responsive. I'm on the East Coast, and they're on the...
Read full review of Forcepoint ONE »
Yasir Zubair
Senior Manager - ICT Technical at CNS Engineering
We have been very satisfied with the customer service.
Read full review of Forcepoint Next Generation Firewall »
Nayef Hamzeh
IT Manager at cmc
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Enterprise Information Security Analyst at a retailer
Forcepoint's technical support for the solution is excellent. The technicians that I have dealt with have been with...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
CTO at a financial services firm
Their tech support is good. They're a 10 out of 10 in responsiveness and they're an eight out of 10 in getting the...
Read full review of Forcepoint ONE »
Anonymous User
Regional Solutions Manager at a tech services company
There's no support presence in my region. Because of this clients can't access premium support.
Read full review of Forcepoint Data Loss Prevention »
SurendarJ
Deputy Manager of IT at FP LAB
Technical support is fine. I didn't face many challenges yet. However, I have made requests for some of the features...
Read full review of Forcepoint Data Loss Prevention »
Samson Amasa
IT Infrastructure supervisor at Nigerian National Petroleum Corporation
I have not contacted the support from Forcepoint Cloud Security Gateway.
Read full review of Forcepoint Cloud Security Gateway [EOL] »
CarlosMendoza
Deputy Manager of Networks and Communications at a financial services firm
Customer service and tech support are rated eight out of ten. They are responsive and assist me with creating cases...
Read full review of Forcepoint ONE »

Review 1 of 30

Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
RamonMedina
Senior Information Systems Engineer at Liberty Pumps, Inc.
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
JaiminDalwadi
Delivery Lead at altisec
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »

Review 1 of 6

Technical Support

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