We use the product to scan files.
An easily integratable solution that helps scan files
What is our primary use case?
What is most valuable?
What I find most valuable about it is the design interface. Their architecture and environment allows us to engineer a solution tailored to our customers' needs. Additionally, the ability to customize use cases and configurations is highly beneficial.
The tool easily integrates with various email solutions, file-scanning products, and other tools, improving our security posture.
For how long have I used the solution?
I have been working with the product for 2 years.
What do I think about the stability of the solution?
OPSWAT Filescan Sandbox is stable, and all the options can be configured.
What do I think about the scalability of the solution?
The tool is scalable, but it depends on the customer's environment and how much you need to scan.
How are customer service and support?
We work with the support team on a daily and weekly basis.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment process is quite straightforward but depends on the customer's environment. Whether they prefer an on-premises setup, cloud deployment, or a web-based environment, we adapt accordingly and deploy the product to suit their needs. Usually, we can complete the deployment within a day. However, if there are any issues with deploying in an environment or with file installations, it might take longer. The tool doesn't require any maintenance.
What's my experience with pricing, setup cost, and licensing?
The tool is free, but there's a size limitation, allowing us to scan only small files.
What other advice do I have?
I recommend leveraging the data and using case transcripts to understand how the tool can address your needs. Additionally, testing the solution in your environment can be helpful. If we keep it updated and ensure that the engines and the latest definitions are up-to-date, the solution functions without problems. It continues scanning without any delays.
I rate the product an 8 out of 10. With OPSWAT Filescan Sandbox, we can scan various file types, including IOCs, Python compressors, and QR codes from images.
All the configuration settings are user-dependent and can be modified over time. It's highly configurable—you can easily navigate to the console, click on any option, and quickly adjust settings, including the default size.
