Compare Forcepoint vs Radware

Forcepoint

Based on 220 reviews.

Radware

Based on 161 reviews.

Overview

Information Not Available

Radware, is a provider of integrated application delivery / load balancing and application & network security solutions for virtual and cloud data centers. Radware's U.S. headquarters is in Mahwah, New Jersey and its international headquarters is in Tel Aviv, Israel. Radware has over 10,000 enterprise and carrier customers worldwide. Radware is a member of the Rad Group of companies and its shares are traded on NASDAQ.

Sample Customers

Popular Solutions

Forcepoint Data Loss Prevention

13 reviews

Forcepoint Secure Web Gateway

11 reviews

Forcepoint Next Generation Firewall

12 reviews

Radware Cloud WAF Service

39 reviews

Radware Alteon

12 reviews

Radware DDoS

23 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MuhammadJunaid7
Data Security Specialist at a financial services firm
We are using Forcepoint Data Loss Prevention to prevent our organization's data from unauthorized access. Forcepoint...
Read full review of Forcepoint Data Loss Prevention »
AlexOgbalu
Director at a transportation company
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote...
Read full review of Forcepoint CASB »
Anonymous User
Cybersecurity Engineer at a tech consulting company
My main use case for Forcepoint Next Generation Firewall has been network security and segmentation, relying on it...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
PS & Technical Manager at a tech services company
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
Read full review of Forcepoint Secure Web Gateway »
SandeepKumar33
Cyber Security Engineer at a tech services company
I have experience with Forcepoint Data Loss Prevention and Netwrix Endpoint Protector, as I am currently working with...
Read full review of Forcepoint Risk Adaptive Protection for DLP »

Review 1 of 5

Ankit Tadha
SOC Analyst at a energy/utilities company
My use case for Radware Cloud WAF Service is mainly for WAF bot protection.
Read full review of Radware Cloud WAF Service »
Nishant Kandpal
Information Security Manager at a construction company
We are using the service for DDoS protection, and all applications that are accessed over the internet need to be put...
Read full review of Radware DDoS »
Anonymous User
Project Manager at a tech vendor
We use the product for our web services across multiple web farms. It manages SSL load balancing and SSL offload,...
Read full review of Radware Alteon »
Haris Ishaq
IT Engineer at a comms service provider
We use Radware Bot Manager for protecting against bot attacks, specifically to distinguish between bot attacks and...
Read full review of Radware Bot Manager »
Tim-Nguyen
Senior Network Engineer at a cloud solution provider
The solution helps increase work efficiency by providing a central management platform to control all the Alteon....
Read full review of APSolute Vision [EOL] »

Review 1 of 5

Customer Service

Shamirhan Sulaiman
Director Market Growth and Development at a tech services company
Being the distributor for Forcepoint, we have our own engineers to cover from day zero to day two in terms of...
Read full review of Forcepoint Secure Web Gateway »
AhmedHawana
Network and Security Engineer at a government
Technical support from Forcepoint is rated ten out of ten. I have had a good experience with them.
Read full review of Forcepoint Secure Web Gateway »
Md. Shahriar Hussain
Information Security Analyst at a comms service provider
Sometimes, we receive a delayed response from the technical support team.
Read full review of Forcepoint Data Loss Prevention »
Shipra Gupta
Service Delivery Manager at a tech services company
We’ve been in touch with technical support. That's nearly our daily task. The tech support is also very good. We are...
Read full review of Forcepoint Secure Web Gateway »
Ashish Choudhary
Co-founder | Product Manager | CEO @ ReDi at a tech services company
Technical support is okay.
Read full review of Forcepoint Next Generation Firewall »
Nayef Hamzeh
IT Manager at a tech services company
We obtain support from the local partner, rather than from Forcepoint directly.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Ict Help Desk Administrator Individual Contributor at a transportation company
I would evaluate Forcepoint Secure Web Gateway's technical support for a first time user as an eight out of nine.
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Technical Support Engineer at a tech services company
The technical support for Forcepoint CASB receives a rating of seven out of ten.
Read full review of Forcepoint CASB »
Anonymous User
Regional Solutions Manager at a tech services company
I have been in contact with technical support and they are great. Every time I call for assistance, they always help....
Read full review of Forcepoint Secure Web Gateway »
Sixto Flores
Consultant at a construction company
We have encountered numerous issues with support over the past two years, particularly with response times.
Read full review of Forcepoint ONE »
Anonymous User
Presales Network & Security Engineer at a tech services company
The technical support is very good. From a Forcepoint perspective, they're quite responsive. If I were to open a...
Read full review of Forcepoint Data Loss Prevention »
AbhijeethReetoo
Business Development Management at a computer retailer
My company hasn't gone through the POC for Forcepoint ZTNA yet, so I still haven't reached out to the technical...
Read full review of Forcepoint ZTNA »
Arf-Wu
Manager at a computer software company
We are satisfied with technical support.
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Regional Solutions Manager at a tech services company
There's no support presence in my region. Because of this clients can't access premium support.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Information Security Consultant at a tech services company
Technical support is okay. It takes too long to get a response because the support comes directly from the...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Cyber Security Officer at a insurance company
Their technical support is excellent, accessible, and quick to respond. There is very little delay. We are not...
Read full review of Forcepoint ONE »
Anonymous User
Systems Engineer at a tech services company
I would rate technical support from Forcepoint a seven out of ten.
Read full review of Forcepoint Secure Web Gateway »
Sayed Ahmed
I-Security Engineer at a tech consulting company
I have contacted support many times and I am pleased. We get support without any issues, either from India, England,...
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Product Manager at a computer software company
Technical support can give a good solution for issues but it can take a lot of time to receive it. They could improve...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Consultant at a tech services company
Forcepoint offers two levels of support: standard support and premium support. With standard support, you can open a...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
Regional Solutions Manager at a tech services company
We have had a good experience with customer service and support. For example, we have support from the EMEA, APAC and...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
CTO at a financial services firm
Their tech support is good. They're a 10 out of 10 in responsiveness and they're an eight out of 10 in getting the...
Read full review of Forcepoint ONE »
Anonymous User
Senior Security Engineer at a healthcare company
I have used their support quite a bit. They are outstanding. I've been able to call them at any time that I'm here...
Read full review of Forcepoint ONE »
Anonymous User
IT Director at a comms service provider
We can get local support, which has been okay so far. The people we deal with is a local partner in Cambodia and we...
Read full review of Forcepoint Next Generation Firewall »
Anonymous User
Network Security Engineer at a security firm
I haven't had much interaction with customer support because we haven't encountered significant issues. During our...
Read full review of Forcepoint ONE »
Anonymous User
Technical Support Engineer at a tech services company
I rate the technical support a five or six out of ten.
Read full review of Forcepoint Data Loss Prevention »
Anonymous User
Shared Information Security Officer at a university
The sales staff promised more than they can deliver, but the technical staff is excellent.
Read full review of Forcepoint ONE »
NikunjGodawat
Works
Customer service and support are generally satisfactory. However, there are instances where both the response time...
Read full review of Forcepoint Secure Web Gateway »
Anonymous User
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Secure Web Gateway »
DR Goyal
VP Technology at a outsourcing company
I have not contacted this solution's technical support. We use our own technical team, which is very strong.
Read full review of Forcepoint Data Loss Prevention »

Review 1 of 30

Ajay Tyagi
General Manager at a wholesaler/distributor
The customer service is fine. We have contacted their customer support, and they are satisfactory in terms of quality...
Read full review of Radware DDoS »
Santiago Castro
Network Architect at a sports company
Technical support was okay. We opened a couple of tickets, it was okay. They were fast and they fixed the issues.
Read full review of Radware Alteon »
Bikash Kumar Dash
Data Center Operation Manager at a tech vendor
I have taken the help of the experts and support multiple times. One instance was related to the upgrade to the...
Read full review of Radware Alteon »
CarlosLopez
Cyber security analyst at a tech services company
They have good support, and we have used them for years.
Read full review of Radware Alteon »
RaynielBadiola
Technical Manager at a tech services company
In terms of Radware technical support, they are very helpful, so if I ever need assistance from them, they respond...
Read full review of Radware Alteon »
Ajay Tyagi
General Manager at a wholesaler/distributor
The support is very good. However, there's always some improvement possible.
Read full review of Radware Alteon »
Preshit Lanjekar
Network SME at a consultancy
I have found the support for this solution to be very good.
Read full review of Radware Alteon »
Maverick Hurley
Architect-Network Services-Global at a manufacturing company
The technical support from Radware Alteon is wonderful. I rate the support from Radware Alteon a five out of five.
Read full review of Radware Alteon »
Samir Shah
CEO / Managing Director at a tech services company
To some extent, we are satisfied with the technical support but it can be better- it can be much better.
Read full review of Radware Alteon »
Stefan Spasic
Cyber Security Expert at a tech company
The technical support is responsive.
Read full review of Radware Cloud WAF Service »
Ankit Tadha
SOC Analyst at a energy/utilities company
I would rate Radware support nine out of 10; it's perfectly fine, and an engineer is available all the time,...
Read full review of Radware Cloud WAF Service »
Anonymous User
IT Engineer at a tech services company
Their technical support from India is very good. However, when it is nighttime in India, it is a bit challenging...
Read full review of Radware Alteon »
Anonymous User
Network Security Engineer at a comms service provider
I contacted their technical support regarding the SysTrack migration. Still, they could not give a proper solution as...
Read full review of Radware Alteon »
Guillermo Correa
Cybersecurity Architect at a financial services firm
Technical support is very good. They respond rather quickly. We are happy with the amount of service they provide....
Read full review of Radware Alteon »
Anonymous User
Network Architect at a financial services firm
I rate Radware support a ten out of ten. I'm pleased so far. Everything was new to us in the initial phases. We...
Read full review of Radware Cloud WAF Service »
Anonymous User
System Admin at a financial services firm
I would rate the technical support from Radware as a nine out of ten.
Read full review of Radware Cloud WAF Service »
Shlomi Berant
Infrastructure Network and Security Specialist at a consultancy
The technical support deserves an eight out of ten. Their customer service is quite reliable.
Read full review of Radware Alteon »
Anonymous User
3rd Line Security Engineer at a tech services company
I have contacted technical support or customer support. The speed and quality of Radware DDoS's support should be...
Read full review of Radware DDoS »
Augustine Abule
Application Supervisor at a government
Technical support from Radware rates as a nine out of ten, as their support is very good.
Read full review of Radware Cloud WAF Service »
Rajesh Tarkase
Manager at a computer software company
Radware Alteon's technical support is excellent.
Read full review of Radware Alteon »
Sajid Rasheed
Senior Security Systems Engineer at a tech services company
Customer support for Radware DDoS is fine; I would rate them nine out of ten. The learning curve for Radware DDoS was...
Read full review of Radware DDoS »
Anonymous User
Director of Cybersecurity & Risk at a financial services firm
We have contacted the technical support of Radware around six times and they have resolved all of our issues...
Read full review of Radware DDoS »
Idan Ben Nun
Network Security Specialist at a tech services company
The technical support responds quickly, but sometimes the resolution takes time.
Read full review of Radware DDoS »
Leonardo Gonzales
Jefe de Infraestructura y Seguridad at a comms service provider
The technical support is very good.
Read full review of Radware Cloud WAF Service »
Haris Ishaq
IT Engineer at a comms service provider
The support from Radware is excellent. I rate it ten out of ten because of their prompt availability and assistance...
Read full review of Radware Bot Manager »
Vasu Patel
Works at a energy/utilities company
I have contacted the technical support and customer support multiple times due to the need for clarification on...
Read full review of Radware Cloud WAF Service »
Anonymous User
SOC Specialist at a tech services company
Technical support takes too long to respond. Sometimes you need a quick response. I would rate them a five out of ten.
Read full review of Radware Alteon »
Anonymous User
Senior Network and Security Consultant | Specialized Services at a computer software company
We have encountered difficulties in reaching the right people.
Read full review of Radware DDoS »
Anonymous User
SOC analyst at a energy/utilities company
I would rate the technical support of Radware Cloud WAF Service a seven to eight out of ten.
Read full review of Radware Cloud WAF Service »
Nishant Kandpal
Information Security Manager at a construction company
I'm from India, and we have a dedicated technical account manager who is very supportive. Additionally, we have a...
Read full review of Radware DDoS »

Review 1 of 30

Technical Support

No Data Available

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