Compare Forescout vs OPSWAT

Forescout

Based on 79 reviews.

OPSWAT

Based on 10 reviews.

Sample Customers

Forescout Platform

NHS Sussex, SAP, SEGA, Vistaprint, Miami Children's Hospital, Pioneer Investments, New York Law School, OmnicomGroup, Meritrust

MetaAccess

Juniper Networks, Expert Global Solutions (EGS), PCWizrd,

Popular Solutions

Forescout Platform

10 reviews

Forescout XDR

0 reviews

MetaDefender Email Security Solutions

1 reviews

MetaDefender

1 reviews

MetaAccess

1 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

Government

Computer Software Company

Financial Services Firm

Manufacturing Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Utpal Sinha
Sr Network Engineer at a manufacturing company
We use the product for network access control.
Read full review of Forescout XDR »

Review 1 of 1

Eido Ben Noun
Cyber Security Architect
I have used MetaDefender for one and a half years, deploying it in different environments and managing a team of...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
MetaDefender Drive's main use case is to scan endpoints for threats with multi-scanning and vulnerability detection...
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
There are multiple use cases for MetaDefender Endpoint. The main one is a compliance check and system compliance...
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The clients are using the product for secure file exchange between the internal organization as well as to external...
Read full review of MetaDefender Managed File Transfer (MFT) »
JaiminDalwadi
Delivery Lead at a security firm
The MetaAccess product is primarily for providing secure network access, functioning as a Network Access Control...
Read full review of MetaAccess »

Review 1 of 5

Customer Service

AmjadKhan1
Head of data centers at a non-profit
The technical support is not very good. We initially had issues installing the solution, and the support we received...
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Odai Halawani
Sr. Security Engineer at a government
I've had mixed experiences with technical support. While the distributor's support has been good, my interaction with...
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KimeangSuon
Pre-Sale Consultant at a manufacturing company
For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used...
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Shafeeq Syed
Specialist Network Services - Security Engineering at a pharma/biotech company
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
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Ahmad Bin Zaini
Cyber Security Engineer at a non-tech company
I haven't contacted the tool's support yet.
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Odai Halawani
Sr. Security Engineer at a government
I am working in the Security Operations team, which does not contact Forescout technical support directly. They are...
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Senthil_Kumar
Assistant Manager at a transportation company
We have used the support and it has been good. However, sometimes we have missed them because of the timezone...
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Anonymous User
Enterprise Level Policy Manager at a government
When we had the authentication issue, they were already in the area. So, we got lucky when we called them. They don't...
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Anonymous User
Network Administrator at a university
We have had mixed success with support. Sometimes we had amazing people who knew just what we needed and how to help...
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Anonymous User
System Architect at a insurance company
Fortunately, for now, we've had no need to call technical support.
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Anonymous User
Product Manager at a tech services company
Technical support is great. We find them to be quite knowledgeable and responsive. We're very satisfied with the...
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Anonymous User
Product Manager - IT Security at a tech services company
I've been very conversant with the technology for areas where I've experienced some challenges and I had to fix it up...
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Anonymous User
Chief Operating Officer at a tech services company
Excellent. Our support engineer was extremely helpful and available.
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Miguel Santiago
Owner at a tech services company
Technical support was really great at the beginning of the setup. At the moment we don't use it because the product...
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Anonymous User
Information Security Architect at a financial services firm
Customer Service: Customer service is above average. Technical Support: Technical support is above average.
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Anonymous User
Products & Solutions Manager Cyber Security | Forensics at a tech services company
In terms of technical support, their engineering team is very rigid. They must provide us with some clear answers and...
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ASHRAF ALI HASSAN
Senior Manager Network Design at a computer software company
The support from the vendor we have received was good.
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Makhdoom Ammar Ahmed
Technical Consultant at a tech services company
I have been satisfied with their support. Their response to all of our queries has been very helpful.
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Anonymous User
VP, Infrastructure Management and Security Services at a energy/utilities company
I've never had to use it.
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Anonymous User
Senior Security Engineer at a healthcare company
Customer service and technical support are very responsive. We had one issue integrating a module and had a response...
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Anonymous User
Network and Security Engineer at a financial services firm
It's good, but certainly it needs improvement especially on the side of the partners.
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Anonymous User
Senior Network Engineer at a manufacturing company
Tech support is very good and knowledgeable. They need to handle their Tier 1 cases differently. The biggest negative...
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ASHRAF ALI HASSAN
Senior Manager Network Design at a computer software company
We have rarely contacted customer service and support, as the website is straightforward.
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Anonymous User
VP at a financial services firm
While I have spoken to pre-sales and found them helpful, I've never really dealt with technical support.
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RobertoMarinozzi
System Engineer at a tech services company
It has very good support, it is very easy to contact the country post-selling engineer.
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Anonymous User
Global Network Security Specialist at a pharma/biotech company
Customer Service: Very good. Technical Support: Very good.
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Anonymous User
Chief Information Security Officer at a tech services company
We haven't been in touch with technical support, so I can't speak to their level of service and how they interact...
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Anonymous User
Consultant at a tech services company
Technical support is good. I don't see any issues. The type of support you get depends on the contract that you sign....
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Adesoji
Head IT Infrastructure and Security at a financial services firm
Fantastic
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Surodas Deb Roy
Chief Technology Officer at a tech services company
We've never had to contact technical support. We've never had a need to do so yet. I can't speak to the level of...
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Review 1 of 30

Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The technical support from the vendor is good.
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
For technical support, I would give it 10 out of 10 points. Support is excellent.
Read full review of MetaDefender Managed File Transfer (MFT) »
Eido Ben Noun
Cyber Security Architect
I have contacted the technical support of OPSWAT. The quality of answers from support has been very good most of the...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
Opswat's support and engineering team deserve excellent marks, with a rating of ten points.
Read full review of MetaDefender Drive »
JaiminDalwadi
Delivery Lead at a security firm
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
RamonMedina
Senior Information Systems Engineer at a manufacturing company
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »

Review 1 of 10

Technical Support

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