Compare Forescout vs OPSWAT

Forescout

Based on 79 reviews.

OPSWAT

Based on 11 reviews.

Sample Customers

Forescout Platform

NHS Sussex, SAP, SEGA, Vistaprint, Miami Children's Hospital, Pioneer Investments, New York Law School, OmnicomGroup, Meritrust

MetaAccess

Juniper Networks, Expert Global Solutions (EGS), PCWizrd,

Popular Solutions

Forescout Platform

10 reviews

Forescout XDR

0 reviews

MetaDefender Email Security Solutions

1 reviews

MetaDefender

1 reviews

MetaAccess

1 reviews

Top Industries

Manufacturing Company

11%

Financial Services Firm

11%

Computer Software Company

Government

Financial Services Firm

Computer Software Company

Manufacturing Company

Healthcare Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Utpal Sinha
Sr Network Engineer at a manufacturing company
We use the product for network access control.
Read full review of Forescout XDR »

Review 1 of 1

Eido Ben Noun
Cyber Security Architect
I have used MetaDefender for one and a half years, deploying it in different environments and managing a team of...
Read full review of MetaDefender »
Lhami Bilici
Cyber Security Engineer at a computer software company
MetaDefender Storage Security is mainly used for securing data storage systems, especially in scenarios where...
Read full review of MetaDefender Storage Security »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
MetaDefender Drive's main use case is to scan endpoints for threats with multi-scanning and vulnerability detection...
Read full review of MetaDefender Drive »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
There are multiple use cases for MetaDefender Endpoint. The main one is a compliance check and system compliance...
Read full review of MetaDefender Endpoint »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The clients are using the product for secure file exchange between the internal organization as well as to external...
Read full review of MetaDefender Managed File Transfer (MFT) »

Review 1 of 5

Customer Service

Benny Sumitro
GM Technical Management at a comms service provider
We are satisfied with technical support and have not had any problems with them.
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Shafeeq Syed
Specialist Network Services - Security Engineering at a pharma/biotech company
Forescout Platform's technical support is slow to respond and could be more knowledgeable.
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Brook Debebe Hailu
Chief Technology Officer at a tech services company
The solution's technical support can onboard more users. I rate the technical support a seven out of ten.
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Massimiliano La Camera
Business Development Account Manager at a comms service provider
The customer service could be improved, specifically regarding direct support presence.
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Olajide Olusegun
Network Team Lead at a tech services company
The technical support is great. They are trying to win the hearts of the customers by responding immediately to calls.
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AshishKumar Rai
Security Consultant at a tech vendor
I rate technical support a 9 out of 10.
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Kirill Timonin
Senior Information Security Engineer at a tech services company
We have hardly needed support from the Forescout team.
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Odai Halawani
Sr. Security Engineer at a government
I've had mixed experiences with technical support. While the distributor's support has been good, my interaction with...
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AmjadKhan1
Head of data centers at a non-profit
I had an issue with the license at the beginning but the support fixed the situation promptly the same day. I rate...
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KimeangSuon
Pre-Sale Consultant at a manufacturing company
For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used...
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Anonymous User
Network Access Control Security at a government
Customer Service: 10 out of 10. Very responsive and address concerns quickly. Technical Support: 9 out of 10. Really...
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Anonymous User
Director, International IT Infrastructure Support & Information Security at a manufacturing company
I did not interact directly with customer service or technical support. I worked with a competent subject matter expert.
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Anonymous User
Consultant at a tech services company
Technical support is good. I don't see any issues. The type of support you get depends on the contract that you sign....
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Anonymous User
Network and Security Engineer at a financial services firm
It's good, but certainly it needs improvement especially on the side of the partners.
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Anonymous User
Program Manager at a government
I've never had to use technical support.
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Anonymous User
Chief Operating Officer at a tech services company
Excellent. Our support engineer was extremely helpful and available.
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Anonymous User
Security Analyst at a retailer
Technical support from ForeScout is pretty good, with escalations made promptly when needed.
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Anonymous User
Product Manager at a tech services company
Technical support is great. We find them to be quite knowledgeable and responsive. We're very satisfied with the...
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Rahul Madan
Security Consultant at a agriculture
The technical support for this product has been good in our experience.
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Makhdoom Ammar Ahmed
Technical Consultant at a tech services company
I have been satisfied with their support. Their response to all of our queries has been very helpful.
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Anonymous User
Information Security Architect at a financial services firm
Customer Service: Customer service is above average. Technical Support: Technical support is above average.
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Adesoji
Head IT Infrastructure and Security at a financial services firm
Fantastic
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Jonathan Soto
Ingeniero Senior en seguridad y telecomunicaciones at a non-tech company
While I have never personally opened a case with technical support in the past, my colleague has. He found them to be...
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Anonymous User
Chief Executive Officer at a tech services company
We have used technical support, it's been fine.
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Anonymous User
Pre-Sales Engineer at a tech services company
Customer Service: The Customer Service is very responsive and helpful. They managed to resolve most of our issues...
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Anonymous User
Information Security Manager at a legal firm
I'd rate ForeScout's technical support as fair-to-good.
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ASHRAF ALI HASSAN
Senior Manager Network Design at a computer software company
The support from the vendor we have received was good.
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Anonymous User
Network Administrator at a university
We have had mixed success with support. Sometimes we had amazing people who knew just what we needed and how to help...
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RobertoMarinozzi
System Engineer at a tech services company
It has very good support, it is very easy to contact the country post-selling engineer.
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Anonymous User
System Architect at a insurance company
Fortunately, for now, we've had no need to call technical support.
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Review 1 of 30

Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
The technical support from the vendor is good.
Read full review of MetaDefender Endpoint »
Aaron Alornyenu
Mr at a financial services firm
The technical support team responds quickly.
Read full review of MetaDefender Email Security Solutions »
Lhami Bilici
Cyber Security Engineer at a computer software company
The customer support for MetaDefender Storage Security is well regarded. Many users appreciate the responsiveness and...
Read full review of MetaDefender Storage Security »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
For technical support, I would give it 10 out of 10 points. Support is excellent.
Read full review of MetaDefender Managed File Transfer (MFT) »
Eido Ben Noun
Cyber Security Architect
I have contacted the technical support of OPSWAT. The quality of answers from support has been very good most of the...
Read full review of MetaDefender »
Jasmit Singh Juneja
CEO & Technology Specialist at a tech services company
Opswat's support and engineering team deserve excellent marks, with a rating of ten points.
Read full review of MetaDefender Drive »
JaiminDalwadi
Delivery Lead at a security firm
The support is excellent; engineers are available as and when support is required. The rating for support would be...
Read full review of MetaAccess »
Anonymous User
Co Founder / CEO at a tech company
The technical support is good.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Engineer at a security firm
We work with the support team on a daily and weekly basis.
Read full review of OPSWAT Filescan Sandbox »
RamonMedina
Senior Information Systems Engineer at a manufacturing company
In the beginning, I might have contacted technical support, and I recall them being pretty responsive.
Read full review of MetaDefender Email Security Solutions »
Anonymous User
Cyber Security Specialist at a insurance company
The support is good, really responsive. They usually respond within two hours or less, and we fix issues in about two...
Read full review of MetaDefender »

Review 1 of 11

Technical Support

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