Compare Fortra vs SonarSource Sàrl

Fortra

Based on 201 reviews.

SonarSource Sàrl

Based on 138 reviews.

Overview

Information Not Available

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Popular Solutions

74 reviews

20 reviews

4 reviews

16 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Construction Company

Computer Software Company

13%

Manufacturing Company

13%

Financial Services Firm

13%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Jane Rachma Kiniti
IT Project Manager at Labo des histoires
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating...
Read full review of Fortra's Automate »
BrandoDiego
System Engineer/Consultant at Notable Frontier Sdn Bhd
I work with Fortra's Digital Guardian as a consultant. As of now, I am using Fortra's Digital Guardian for Endpoint...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Ravi Kumar Dake
Software Developer at a computer software company
Basically, Globalscape EFT is used for file management transfer, and we use the secure protocol. First, we begin with...
Read full review of Globalscape EFT »

Review 1 of 5

Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »
KarthikHarpanhalli
Sr Software Engineering Supervisor at Mozarc Medical
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »

Review 1 of 2

Customer Service

Jane Rachma Kiniti
IT Project Manager at Labo des histoires
I would rate the technical support an eight out of ten.
Read full review of Fortra's Automate »
Haider Khan
Senior Manager at Octotech Technology
The customer support for GoAnywhere MFT is good.
Read full review of GoAnywhere MFT »
Earl Diem
Sr. Manager - Performance and Automation Engineering at PSCU Financial Services
The help has always been great. Anytime we have had an issue, the response has been good and they've been on top of...
Read full review of GoAnywhere MFT »
Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Alejandro Parro Jr.
IT Automation Expert at Bridgeway Communication System, Inc.
The technical support is good.
Read full review of GoAnywhere MFT »
Sumit Mundik
Application Development Senior Analyst at Accenture
We were experiencing continuous system downtime with Fortra's Globalscape Managed File Transfer. To identify the...
Read full review of Globalscape EFT »
Nayan More
Senior Cloud Engineer at Applied Cloud Computing
For technical support, I have not contacted them, but my team lead is in touch with technical support, and he is...
Read full review of Fortra's Automate »
Yash Bawane
Data engineer at tcs
The support team was responsive and helpful. They guided us thoroughly whenever we had an issue. It's somewhat...
Read full review of GoAnywhere MFT »
Joshua Rule
Senior Integration Consultant at a computer software company
I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.
Read full review of GoAnywhere MFT »
Jithendra Koilada
Software Engineer at SAge IT inc
Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly...
Read full review of GoAnywhere MFT »
Rohan Suryawanshi
Senior Software Engineer at Opcito Technologies
The technical support for GoAnywhere MFT is very responsive. We have raised many tickets, and the support engineers...
Read full review of GoAnywhere MFT »
Anonymous User
Security Architect at a comms service provider
There was a couple of guys in the team that were on top of it when it came to the tech support. They only hire the...
Read full review of Digital Guardian Endpoint Detection and Response Service [EOL] »
Anonymous User
Dev Ops Engineer at a media company
I can say that we received good support from the team for the implementation of Fortra's Automate, and even for...
Read full review of Fortra's Automate »
Anonymous User
Vulnerability and Security Configuration Resource at a transportation company
Technical support was hardly required for IP360.
Read full review of Fortra Tripwire IP360 »
Joe Polimeni
IT Infrastructure at Aqua America
At times, I feel it is great, and at other times, I feel that it is not so great. I would rate them a seven out of...
Read full review of Globalscape EFT »
Bryan Blaschke
Senior Data Analyst at a financial services firm
In terms of quickness, they are pretty responsive. However, I'm unable to respond to support emails to update...
Read full review of Fortra's Automate »
Shreeshail Mali
Project Manager - DevOps Engineer at ACC
In regards to the technical support for GoAnywhere MFT, I would rate support an eight out of ten.
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not engage with the technical support of Automate because we use it for day-to-day small automation tasks. I...
Read full review of Fortra's Automate »
Anonymous User
Clinical business analyst senior at a healthcare company
I've used tech su[pirt in the past and I have found them to be helpful and responsive. I'm satisfied with the level...
Read full review of Fortra's Automate »
Venugopal Janga
Solutions & Data Architect at AstraZeneca
Their technical support is good. There are two or three levels of support. Recently, they have assigned a Technical...
Read full review of Globalscape EFT »
Anonymous User
Technical Lead at a tech vendor
They receive technical support, which sometimes feels delayed, but they do get responses. A quicker response would be...
Read full review of Globalscape EFT »
Anonymous User
Systems Administrator at a local government
Their technical support has been great. I've contacted them during business hours as well as after business hours...
Read full review of Globalscape EFT »
Anonymous User
Cloud Engineer II at a tech vendor
I did not contact technical support or customer support for GoAnywhere MFT because I did not encounter any issues.
Read full review of GoAnywhere MFT »
Ernesto Martinez
Principal Consultant at a tech services company
The technical support is really terrific.
Read full review of Digital Guardian »
Anonymous User
Solutions Manager at a tech services company
We receive direct support from HelpSystems. Their support is good. I would rate them a nine out of ten. A few cases...
Read full review of GoAnywhere MFT »
Jim Baptista
Managed File transfer (MFT) Administrator at a non-profit
In 2018, 2019, I would have rated the support a ten out of ten. As previously expressed, I would now give them a four.
Read full review of GoAnywhere MFT »
Anonymous User
General Manager at a tech services company
Their support needs improvement. We have a partner, but we are not receiving a quick response. I do not know if the...
Read full review of GoAnywhere MFT »
Harold Mandarino
Systems Supervisor at FIS
They are very knowledgeable. I don't have many complaints as far as Globalscape stepping up to the plate and helping...
Read full review of Globalscape EFT »
Anonymous User
Consultant at a manufacturing company
I've contacted them. They were very helpful. I'd rate them a ten out of ten.
Read full review of Fortra's Automate »
Anonymous User
Chief Infrastructure Architect at a non-tech company
I've used tech support once or twice. At the time, it was when HelpSystems had just taken them over. It was a little...
Read full review of Fortra's Intermapper »

Review 1 of 30

Archana Verma
Security Analyst at Dover Corporation
The customer service and support for SonarQube Cloud are responsive and helpful. It ensures accurate reporting and is...
Read full review of SonarQube »
Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint)'s technical support is responsive and helpful.
Read full review of SonarQube for IDE (formerly SonarLint) »
GHASSAN ODETALLAH
Head of Quality Engineers/Automation Architect at a tech company
We have not needed the support at this time.
Read full review of SonarQube »
Rakesh Thakur
Technical Architect at a insurance company
We're using the Community Edition, and I think support comes only with the paid version. But we had an initial...
Read full review of SonarQube »
MarkRyall
Strategist Individual Contributor at Peraton
I have not contacted technical support.
Read full review of SonarQube »
NamNguyen11
CTO at FPT Telecom
We don't have a support license for SonarQube. We currently use the open-source community, which provides us with...
Read full review of SonarQube »
Sathyamurthi Natarajan
IT Officer (Solution Architect) at World Bank
I haven't had much interaction with technical support because I rarely needed it. I reached out to them once or twice...
Read full review of SonarQube »
Angelo Quaglia
Independent Professional at Studio Dott. Ing. Angelo Quaglia
I have not needed to contact technical support. I found the user interface messages quite explanatory about issues. I...
Read full review of SonarQube »
SatishKumar14
Devops Architect at a tech vendor
The customer support for SonarQube Cloud (formerly SonarCloud) has been better. Some of my teammates have interacted...
Read full review of SonarQube »
Chetan Jayatheertha
DevOps Manager at a computer software company
The technical support is excellent.
Read full review of SonarQube »
Yash Brahmani
Devops Engineer at BNP Paribas
We do contact them based on the project team requirement. We contact them if they have to set up any specific kind of...
Read full review of SonarQube »
Anonymous User
Application Security Analyst at a agriculture
We have not needed to use the technical support.
Read full review of SonarQube »
Anonymous User
CTO at a computer software company
As we are using the community version, there is no technical support.
Read full review of SonarQube »
ErnestoGonzalez
Backend Architect at Sngular
I have not used the support.
Read full review of SonarQube »
Anonymous User
Senior Technical Architect at a tech services company
We have used technical support in the past but not recently. I would rate the support from SonarQube a four out of five.
Read full review of SonarQube »
Anonymous User
Software Engineer, Agile/Lean Evangelist, Scrum Master at a tech services company
Customer Service: I've not had to use them. I thinks it's online documentation is up to date, and it is enough to use...
Read full review of SonarQube »
Anonymous User
Security at a tech services company
I don't have experience with SonarQube support because we do it all ourselves.
Read full review of SonarQube »
Anonymous User
SW Automation Team Leader at a tech services company
They have very good documentation at the SonarQube site; during inquiries on possible purchases, the SonarSource team...
Read full review of SonarQube »
Anuja S
Senior Program Manager at a computer software company
I have not needed to use technical support.
Read full review of SonarQube »
Damyan Bogoev
Distinguish Engineer at Gtmhub
Since we are using some kind of freemium version, we have resolved issues via community support rather than the paid...
Read full review of SonarQube »
Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
Read full review of SonarQube »
Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
Read full review of SonarQube »
Anonymous User
Staff DevOps Specialist at a computer software company
I've never been in a situation where I needed their support.
Read full review of SonarQube »
Anonymous User
Software Developer at a tech services company
6.5/10.
Read full review of SonarQube »
Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
Read full review of SonarQube »
Gustavo Lugo
Chief Solutions Officer at CleverIT B.V.
I have never used technical support from the SonarQube support team. I work very well with the documentation you find...
Read full review of SonarQube »
Warayuth Wongpaiboonwattana
System Quality Assurance Manager at AIS - Advanced Info Services Plc.
There is a lot of information for SonarQube online in the community forums. I only used technical support when I...
Read full review of SonarQube »
Anonymous User
Project Manager at a manufacturing company
When we purchased the license, they actually charged an additional amount for the support. Therefore, we haven't...
Read full review of SonarQube »
Anonymous User
Web Developer/DevOps Engineer
It is open source so I don't try to rely on their technical support.
Read full review of SonarQube »
René Gamom
Architect at sigpsc inc
I have not required support for SonarQube Cloud (formerly SonarCloud), as integrating it into different solutions is...
Read full review of SonarQube »

Review 1 of 30

Technical Support

No Data Available

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