Compare Fortra vs SonarSource Sàrl

Fortra

Based on 229 reviews.

SonarSource Sàrl

Based on 139 reviews.

Overview

Information Not Available

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Popular Solutions

89 reviews

22 reviews

3 reviews

14 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Construction Company

Manufacturing Company

12%

Financial Services Firm

12%

Computer Software Company

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
My main use case for Fortra's Digital Guardian is that I don't configure the software directly; instead, I experience...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Corey Cole
Service Coordinator - Technology Security at a government
We used the product for scheduled vulnerability scanning and detecting changes within our assets.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Vitthal Gole
Devops Engineer at AIQOD
When developers write code and prefer testing it manually, we use SonarQube rather than conducting manual testing. In...
Read full review of SonarQube »
Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »

Review 1 of 2

Customer Service

Alejandro Parro Jr.
Presales Engineer - IT Automation at Bridgeway Communication System, Inc.
The technical support is good.
Read full review of GoAnywhere MFT »
Jithendra Koilada
Software Engineer at SAge IT inc
Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly...
Read full review of GoAnywhere MFT »
Ibidapo Ibrahim
Head of IT Infrastructure at a non-tech company
The technical support that we used was through Digital Guardian's partner which was horrible.
Read full review of Digital Guardian »
Varun Mehra
collaboration support engineer at a retailer
In our experience with GoAnywhere MFT, customer support has been positive overall. The support team is knowledgeable,...
Read full review of GoAnywhere MFT »
Nayan More
Senior Cloud Engineer at Applied Cloud Computing
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
Read full review of GoAnywhere MFT »
Max Byrd
Sr. Application Specialist Software Engineer at a computer software company
I probably contacted technical support during the initial part of the process, but I do not specifically recall those...
Read full review of GoAnywhere MFT »
Nilesh Jadhav
Cloud Engineer at ACC Ltd
In the initial stage, we contacted technical support for the initial setup and user onboarding processes. They have...
Read full review of Fortra's Automate »
Joshua Rule
Senior Integration Consultant at a computer software company
I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.
Read full review of GoAnywhere MFT »
Satyamkumar Prajapati
Technical Writer at Mphasis
Customer support is good.
Read full review of GoAnywhere MFT »
Prakhar Agarwal
Cloud Engineer at a tech consulting company
The technical support team provides delayed solutions.
Read full review of GoAnywhere MFT »
Joel Vinas
Senior Analyst at a comms service provider
I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they...
Read full review of GoAnywhere MFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
I have never had to contact Fortra's Digital Guardian's customer support because the software has never crashed or...
Read full review of Fortra's Digital Guardian »
Anabel Marco
Account Director at a tech services company
I would rate the technical support as a nine out of ten because it is quite fast and courteous. Overall, I find it...
Read full review of Fortra's Automate »
Koffi Martial Assouman
Pre-Sales Support Engineer at GTN (Groupe de Technologies et de Negoce)
We're really satisfied with customer service and support.
Read full review of Fortra's Clearswift Secure Web Gateway »
Anonymous User
Business Analyst at a tech services company
I haven't really had much experience with technical support, as I haven't used the product that much or for that...
Read full review of Fortra's Automate »
Anonymous User
Works at a educational organization
Their customer service is good, with decent support. They get back to us within a day with answers. Their...
Read full review of GoAnywhere MFT »
Ravi Kumar Dake
Software Developer at a computer software company
I would rate Fortra's support for Globalscape EFT around a seven on a scale of one to ten. I worked on-site in South...
Read full review of Globalscape EFT »
Anonymous User
Security Architect at a comms service provider
There was a couple of guys in the team that were on top of it when it came to the tech support. They only hire the...
Read full review of Digital Guardian Endpoint Detection and Response Service [EOL] »
Reviewer32052
Presales Specialist at a tech services company
The customer service with Digital Guardian is good because they answer fast. The Help Desk is also really good. We...
Read full review of Digital Guardian »
John Mwangi
Sr Software Engineer at Pune IT Labs
I would rate the technical support a ten out of ten. GoAnywhere offers top-rated customer support. They are always...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not engage with the technical support of Automate because we use it for day-to-day small automation tasks. I...
Read full review of Fortra's Automate »
LeAnn Hurst
Director, HIM at a healthcare company
They're fantastic. Anytime I've called to ask anything, they've always been extremely helpful. They spent time with...
Read full review of GoAnywhere MFT »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I have problems with customer support with GoAnywhere MFT, especially the technical support team. Recently we were...
Read full review of GoAnywhere MFT »
Rohan Paul
Data Manager at Gitarattan International Business School
The experience was quite good and helpful. They were able to resolve the issue in a reasonable time.
Read full review of GoAnywhere MFT »
Steven Helfgott
EDI Manager at a wholesaler/distributor
The technical support is excellent. I enjoy chatting with technical support, as it allows me to get a quick response...
Read full review of Fortra's Automate »
Anonymous User
Consultant at a financial services firm
Technical support could be better.
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
Anonymous User
IT & Security Manager at a manufacturing company
We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.
Read full review of GoAnywhere MFT »
Anonymous User
Lead Technical Support Engineer at a insurance company
In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive...
Read full review of Globalscape EFT »
Anonymous User
Continuous improvement coordinator at a insurance company
They are good.
Read full review of Fortra's Automate »

Review 1 of 30

Jayashree Acharyya
Director at PepsiCo
We have worked with the support from SonarQube and we have had good experiences.
Read full review of SonarQube »
Yash Brahmani
Devops Engineer at BNP Paribas
We do contact them based on the project team requirement. We contact them if they have to set up any specific kind of...
Read full review of SonarQube »
Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint)'s technical support is responsive and helpful.
Read full review of SonarQube for IDE (formerly SonarLint) »
Chetan Jayatheertha
DevOps Manager at a computer software company
The technical support is excellent.
Read full review of SonarQube »
SatishKumar14
Devops Architect at a tech vendor
The customer support for SonarQube Cloud (formerly SonarCloud) has been better. Some of my teammates have interacted...
Read full review of SonarQube »
Vitthal Gole
Devops Engineer at AIQOD
We have not connected with customer support yet, but customer support is responsive and knowledgeable, especially for...
Read full review of SonarQube »
Anshuman Kishore
Director Product Development at Mycom Osi
I have not personally been in contact with technical support. I believe that our team recently had contact with them...
Read full review of SonarQube »
HimanshuSharma
General Manager at Dalmia Bharat Group
We don't have any experience with them. We don't have any AMCs, and we don't have any technical support.
Read full review of SonarQube »
Anonymous User
Technical Authority Digital at a insurance company
Customer Service: Average. That said, considerable effort has been made to make the product largely self supporting...
Read full review of SonarQube »
Anonymous User
Devops Engineer at a healthcare company
Good.
Read full review of SonarQube »
Anonymous User
DevOps Lead at a marketing services firm
We do have an enterprise version, however, that does not include the support right now. If we have any issues we're...
Read full review of SonarQube »
Anonymous User
Application Security Analyst at a agriculture
We have not needed to use the technical support.
Read full review of SonarQube »
Elham-Gharegozloo
Senior System Analyst at a tech services company
Because of the sanctions in our country, we cannot contact technical support directly.
Read full review of SonarQube »
Ahmed Elkholy
Test Expert at Saudi Telecom Company
We contacted technical support about the BPM and WebMethod programming language. They supported us with a fast...
Read full review of SonarQube »
Steven Klusener
Independent Consultant at Klusener Consultancy
The technical support is reasonable.
Read full review of SonarQube »
Anonymous User
Web Developer/DevOps Engineer
It is open source so I don't try to rely on their technical support.
Read full review of SonarQube »
Anonymous User
Automation Practice Leader at a financial services firm
There's a problem with the technical support because it's offered as a separate paid package and doesn't come by...
Read full review of SonarQube »
Warayuth Wongpaiboonwattana
System Quality Assurance Manager at AIS - Advanced Info Services Plc.
There is a lot of information for SonarQube online in the community forums. I only used technical support when I...
Read full review of SonarQube »
Anonymous User
Manager, Software Development Engineering at a computer software company
We don't have contact with technical support, any issues are solved by our operation team.
Read full review of SonarQube »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube »
René Gamom
Architect at sigpsc inc
I have not required support for SonarQube Cloud (formerly SonarCloud), as integrating it into different solutions is...
Read full review of SonarQube »
Ahmed Rabea
CEO at ITShare
I have not contacted technical support.
Read full review of SonarQube »
TibinLukose
Software Engineer at Adfolks
The community support is great. I have not had reason to contact the technical support team from the vendor.
Read full review of SonarQube »
AshishGupta8
Sales Finance at Hero FinCorp Limited
The technical support for SonarQube is quite helpful and supportive, at least with my recent experience. I would rate...
Read full review of SonarQube »
Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
Read full review of SonarQube »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
Read full review of SonarQube »
Anonymous User
Service Line Leader at a tech services company
Customer Service: I can't rate because there was no customer service. Technical Support: The technical documentation...
Read full review of SonarQube »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
Read full review of SonarQube »
Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
Read full review of SonarQube »
Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
Read full review of SonarQube »

Review 1 of 30

Technical Support

No Data Available

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