Compare Fortra vs SonarSource Sàrl

Fortra

Based on 196 reviews.

SonarSource Sàrl

Based on 135 reviews.

Overview

Information Not Available

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Popular Solutions

65 reviews

17 reviews

4 reviews

19 reviews

SonarQube for IDE (formerly SonarLint)

1 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Comms Service Provider

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

13%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jane Rachma Kiniti
IT Project Manager at a retailer
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating...
Read full review of Fortra's Automate »
Syed Mubeen
IT Manager at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Anuj Bhagwat
DevOps Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Ravi Kumar Dake
Software Developer at a computer software company
Basically, Globalscape EFT is used for file management transfer, and we use the secure protocol. First, we begin with...
Read full review of Globalscape EFT »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

KarthikHarpanhalli
Sr Software Engineering Supervisor at a manufacturing company
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »
AshishGupta12
Application Security Engineer at a comms service provider
We are using SonarQube for IDE (formerly SonarLint) for our SAST function.
Read full review of SonarQube for IDE (formerly SonarLint) »

Review 1 of 2

Customer Service

Anonymous User
President at a tech services company
I rate Alert Logic customer service 10 out of 10.
Read full review of Fortra's Alert Logic MDR »
Prakhar Agarwal
Cloud Engineer at a tech consulting company
The technical support team provides delayed solutions.
Read full review of GoAnywhere MFT »
Brando Diego
System Engineer/Consultant at a tech consulting company
The solution's technical support can be frustrating for a user. I rate the technical support a seven to eight out of...
Read full review of Fortra's Digital Guardian »
AbhishekRajput
Senior Associate at a media company
We’ve used technical support in the past. They can take time to fix the problem, however. If it is an L1 and L2...
Read full review of Digital Guardian »
Anabel Marco
Account Director at a tech services company
I would rate the technical support as a nine out of ten because it is quite fast and courteous. Overall, I find it...
Read full review of Fortra's Automate »
Anabel Marco
Account Director at a tech services company
I rate Fortra customer service eight out of 10. We are based in Barcelona, where they have their European...
Read full review of Fortra's Automate »
Alejandro Parro Jr.
Presales Engineer at a comms service provider
The technical support is good.
Read full review of GoAnywhere MFT »
Watchara Manusnanta
Product Manager at a transportation company
I have not used the support.
Read full review of Digital Guardian »
Corey Cole
Service Coordinator - Technology Security at a government
We spent a lot of time with the technology support team from Fortra. When we finally got the right person, they knew...
Read full review of Fortra Tripwire IP360 »
Nayan More
Senior Cloud Engineer at a construction company
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
Read full review of GoAnywhere MFT »
Jayvie Otinez Britanico
Project Lead at a comms service provider
The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.
Read full review of GoAnywhere MFT »
Esther Abraham
Web Developer at a consultancy
The user interface is fine. I do not know if they have integrated any chat support or chatbot where you can ask quick...
Read full review of GoAnywhere MFT »
Jay Triche
Senior Developer/Analyst at a retailer
The technical support has been fine. It has been useful each time we've reached out to them, unless we find a little...
Read full review of GoAnywhere MFT »
Anonymous User
Solutions Manager at a tech services company
We receive direct support from HelpSystems. Their support is good. I would rate them a nine out of ten. A few cases...
Read full review of GoAnywhere MFT »
Steven Helfgott
EDI Manager at a wholesaler/distributor
The technical support is excellent. I enjoy chatting with technical support, as it allows me to get a quick response...
Read full review of Fortra's Automate »
Anonymous User
Senior IT Auditor at a retailer
I haven't heard any complaints.
Read full review of Fortra Tripwire IP360 »
Selvin Hernandez
Tech Support II at a insurance company
The quality of the support for GoAnywhere MFT is pretty good when they have knowledge of what's going on. We usually...
Read full review of GoAnywhere MFT »
Brian Davidson
VP/Core System Support Manager at a financial services firm
Their tech support is pretty good in responding to us and in helping us to work through any issues that might crop...
Read full review of GoAnywhere MFT »
Daniel Agoa
Account Manager at a tech vendor
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they...
Read full review of GoAnywhere MFT »
Shreeshail Mali
Project Manager - DevOps Engineer at a computer software company
The reason for my rating of eight in technical support is that while they were able to handle issues, there were...
Read full review of Fortra's Automate »
Anonymous User
IT Manager at a transportation company
I've contacted customer support several times to restore licensing after rebuilding our server and recovering the...
Read full review of Fortra's Automate »
Anonymous User
Messaging Administrator at a tech company
Excellent! A 10 out of 10.
Read full review of Fortra's Clearswift Secure Email Gateway »
Harold Mandarino
Systems Supervisor at a tech services company
They are very knowledgeable. I don't have many complaints as far as Globalscape stepping up to the plate and helping...
Read full review of Globalscape EFT »
John Mwangi
Sr Software Engineer at a consultancy
I would rate the technical support a ten out of ten. GoAnywhere offers top-rated customer support. They are always...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not get a chance to connect with technical support for GoAnywhere MFT because I have not had any incident that...
Read full review of GoAnywhere MFT »
Andrian Lubimov
SVP of Networking and Operations at a comms service provider
Their technical support is pretty decent. I would probably rate them a seven or an eight out of ten. When you have...
Read full review of Fortra's Intermapper »
Ton Roelandse
Senior Principal @ Trexin - an Architecting Delivery Executive and Fairy Duster in Chief at a consultancy
We had Professional Services included and from a service perspective, I think that they are good. However, they are...
Read full review of Fortra's Automate »
Anonymous User
Senior IT Security Analyst at a retailer
Tripwire’s technical support has always been excellent.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Practice Lead at a computer software company
I don't think support has the experience in their tech support department. It's not a matter of responsiveness or...
Read full review of Fortra's Powertech Identity & Access Manager »
Anonymous User
General Manager at a tech services company
Their support needs improvement. We have a partner, but we are not receiving a quick response. I do not know if the...
Read full review of GoAnywhere MFT »

Review 1 of 30

Denis Walrave
Project Leader / Technical Expert at a hospitality company
The technical support is good.
Read full review of SonarQube »
Diego Moreo
Software Quality Coordinator at a retailer
I have not used their technical support or dealt directly with their customer service.
Read full review of SonarQube »
HimanshuSharma
General Manager at a wholesaler/distributor
We don't have any experience with them. We don't have any AMCs, and we don't have any technical support.
Read full review of SonarQube »
NamNguyen11
CTO at a tech consulting company
We don't have a support license for SonarQube. We currently use the open-source community, which provides us with...
Read full review of SonarQube »
Wang Dayong
Senior Software Engineering Manager at a computer software company
I just use our internal IT to get support for SonarQube. That is enough for me.
Read full review of SonarQube »
Evgen Gulak
Head of IT Security Department at a energy/utilities company
We search Google for solutions to any problems we may face.
Read full review of SonarQube »
MarkRyall
Strategist Individual Contributor at a computer software company
I have not contacted technical support.
Read full review of SonarQube »
Anonymous User
Director at a consultancy
Fairly good.
Read full review of SonarQube »
Anonymous User
Manager, Software Development Engineering at a computer software company
We don't have contact with technical support, any issues are solved by our operation team.
Read full review of SonarQube »
Anonymous User
Software Developer at a tech services company
6.5/10.
Read full review of SonarQube »
Anonymous User
Web Developer/DevOps Engineer
It is open source so I don't try to rely on their technical support.
Read full review of SonarQube »
Anonymous User
Senior Software Developer at a tech vendor
I had no direct contact with tech support by myself, but I haven't heard any complaints about it going around either....
Read full review of SonarQube »
Ahmed Elkholy
Test Expert at a comms service provider
We contacted technical support about the BPM and WebMethod programming language. They supported us with a fast...
Read full review of SonarQube »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
Read full review of SonarQube »
Anonymous User
Senior Product Manager at a financial services firm
SonarQube needs to improve its support model. They do not work 24/7, and they do not provide weekend support in case...
Read full review of SonarQube »
Anonymous User
Director IT Security, CISO at a transportation company
I have not been in contact with technical support, although my teams would have definitely reached out.
Read full review of SonarQube »
Anonymous User
Senior Software Engineer at a tech services company
Technical support as a whole, it was a while ago, like three months after we stopped using their services, that they...
Read full review of SonarQube »
BvsReddy
Company Director
We have not required technical support for this solution.
Read full review of SonarQube »
Anonymous User
IT Infrastructure Head / Facilities Manager - ITIL V3 Certified ,Vmware Vsphere5 at a financial services firm
We have little or no interaction with technical support.
Read full review of SonarQube »
Anonymous User
Founder at a tech services company
We didn't contact them.
Read full review of SonarQube »
Anonymous User
Technical Architect and Software Engineer at a tech services company
Not used.
Read full review of SonarQube »
Ahmed Rabea
CEO at a training & coaching company
I have not contacted technical support.
Read full review of SonarQube »
Anonymous User
Senior Java Developer at a financial services firm
I haven't used their technical support.
Read full review of SonarQube »
Anonymous User
Application Security Analyst at a agriculture
We have not needed to use the technical support.
Read full review of SonarQube »
Anonymous User
Team Lead at a computer software company
We do not really have very much contact at all with technical support because SonarQube quite user friendly and...
Read full review of SonarQube »
Damyan Bogoev
Distinguish Engineer at a computer software company
Since we are using some kind of freemium version, we have resolved issues via community support rather than the paid...
Read full review of SonarQube »
Anonymous User
QA Engineer at a tech services company
Customer Service: I think is good, also there is a new forum named...
Read full review of SonarQube »
Daniel Hall
Technical Architect at a energy/utilities company
We have had no need to contact technical support.
Read full review of SonarQube »
KarthikHarpanhalli
Sr Software Engineering Supervisor at a manufacturing company
I would rate the technical support for SonarQube Server (formerly SonarQube) as a 10 because we have not faced any...
Read full review of SonarQube »
Gustavo Lugo
Chief Solutions Officer at a tech services company
I have never used technical support from the SonarQube support team. I work very well with the documentation you find...
Read full review of SonarQube »

Review 1 of 30

Technical Support

No Data Available

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