Compare Gigamon vs Viavi Solutions

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Popular Solutions

Gigamon Deep Observability Pipeline

4 reviews

Observer GigaStor

1 reviews

Network Instruments Observer

0 reviews

Observer Apex

1 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

11%

Healthcare Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

TuanNguyen13
Senior Relationship Banker at a financial services firm
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
Read full review of Gigamon Deep Observability Pipeline »

Review 1 of 1

Jeroen-Dubbelman
Director at a agriculture

Read full review of Observer GigaStor »
JeroenDubbelman
Director at a tech services company
Our clients use the solution for visibility. They use it to understand the traffic and store years' worth of traffic...
Read full review of Viavi Observer Platform »
Jeroen-Dubbelman
Director at a agriculture
The primary use case is for monitoring and troubleshooting. We also use it for security.
Read full review of Observer Apex »
MOHAMEDABDELAZIM
IT manager at a engineering company
We have experience with the VIAVI solutions, specifically the ObserverLIVE platform, which we use for network...
Read full review of ObserverLIVE »
Anonymous User
Engineer at a comms service provider

Read full review of Network Instruments Observer »

Review 1 of 5

Customer Service

LeonardoAlves
Senior Treasury Analyst at a financial services firm
I use customer support only to change or RMA in the maintenance window.
Read full review of Gigamon Deep Observability Pipeline »
LeonardoAlves
Senior Treasury Analyst at a financial services firm
The solution's technical support is good.
Read full review of Gigamon Deep Observability Pipeline »
Oleg Barladean
Tracing Tools and Infra Technology Lead at a media company
We have an internal party for the support. We do not need Gigamon support.
Read full review of Gigamon Deep Observability Pipeline »
Lucas Borges
Solutions Architect - Cyber Security Specialist at a security firm
In both cases where I needed support, I received prompt and helpful responses. I would rate Gigamon's technical...
Read full review of Gigamon Deep Observability Pipeline »
Anonymous User
Datacenter Product Owner SSE Networkmanagement Quality, Performance & Visibility at a financial services firm
The solution's technical support team is helpful.
Read full review of Gigamon Deep Observability Pipeline »
KhalidLakdawala
Cyber Security Expert at a government
Support from the product has not been very good. They outsource their support to third-party vendors, making...
Read full review of Gigamon Deep Observability Pipeline »
TuanNguyen13
Senior Relationship Banker at a financial services firm
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Read full review of Gigamon Deep Observability Pipeline »

Review 1 of 7

Jeroen-Dubbelman
Director at a agriculture
If things get complicated, they can get complicated. But then again, what you lose in support, you gain in getting...
Read full review of Observer GigaStor »
JeroenDubbelman
Director at a tech services company
The support is very good.
Read full review of Viavi Observer Platform »
Anonymous User
IT Network Professional at a insurance company
Customer Service: I would give customer service a rating of 9/10. Technical Support: I would give technical support a...
Read full review of Observer GigaStor »
Anonymous User
MFG Diagnostic Integrator at a tech services company
Technical support is very knowledgeable and very helpful. They typically go out of their way to help and get whatever...
Read full review of Observer GigaStor »
MOHAMEDABDELAZIM
IT manager at a engineering company
Technical support is good. I would give their tech support an eight out of ten rating.
Read full review of ObserverLIVE »
Anonymous User
Engineer at a comms service provider
Customer Service: Customer service was below average. Technical Support: The local value added reseller did not know...
Read full review of Network Instruments Observer »
Anonymous User
Network Engineer Sr at a healthcare company
The technical support is very responsive and knowledgeable.
Read full review of Observer GigaStor »
Anonymous User
Support Engineer at a tech vendor
Technical support is pretty responsive. I remember that I had an issue getting information from the documentation...
Read full review of Observer GigaStor »
Anonymous User
Network Engineer at a tech services company
It's a little expensive.
Read full review of Observer GigaStor »

Review 1 of 9

Technical Support

No Data Available

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