Compare Harness vs Progress Software

Harness

Based on 13 reviews.

Progress Software

Based on 147 reviews.

Latest Research

Buyer's Guide

Chef vs. Harness

September 2026

Chef vs. Harness

Updated: September 2026

Buyer's Guide

Chef vs. Harness

September 2026

Harness vs. Chef

Updated: September 2026

Sample Customers

Harness

Linedata, Openbank, Home Depot, Advanced

Chef

Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap

Popular Solutions

10 reviews

0 reviews

1 reviews

2 reviews

7 reviews

2 reviews

Top Industries

Financial Services Firm

21%

Outsourcing Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

11%

Construction Company

10%

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Shivendra S.
Senior Director of Engineering - Information Security at Apna

Read full review of Qwiet AI »

Review 1 of 1

G Srivastava
Senior Cloud Engineer at a tech services company
We used Chef, the automation tool, as an Infrastructure as Code tool for configuration deployment, such as deploying...
Read full review of Chef »
Pifu Lin
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance...
Read full review of Flowmon »
Anonymous User
Senior Data Engineer at a insurance company
MarkLogic's primary use case in my experience is handling semi-structured and hierarchical data that does not fit...
Read full review of MarkLogic »
Anonymous User
Senior Technical Support Engineer at a computer software company
I have worked on MOVEit for around five years. MOVEit is specially designed for file transfers, making it very...
Read full review of MOVEit »
Erik Cheng
Technical Manager at Quan Hung Gourmet
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
Read full review of WhatsUp Gold »

Review 1 of 5

Customer Service

Akashkhurana Hirana
Senior Software Engineer 2 at Porch
The customer support is excellent. There was an instance when I faced issues with third-party plugins, and after...
Read full review of Harness »
Saurab Gnagurde
IT Analyst | Aws Cloud Ops | Dev Ops | Fin Ops at Tata Consultancy
We have rarely faced issues with Harness tech support. When we encountered one issue where the pipelines were unable...
Read full review of Harness »
NaveenKumar40
Dev Ops Engineer at LTM
There is a dedicated team within the organization to handle incidents and issues with Harness, so we don't need to...
Read full review of Harness »
DipanjanDhar
Software Quality Assurance Specialist at a energy/utilities company
Customer support is satisfactory. We contact them for reports or dashboards, as creating a risk matrix from an API is...
Read full review of Traceable AI »
Samruddhi Patil
Cloud Platform at Futurescape
Customer support is good.
Read full review of Harness »
Linwei Yuan
Software Engineer at Citi
I mainly get assistance from within my company, not directly from Harness' technical team.
Read full review of Harness »
Manav Kanduri
Technical Associate at ZS
Although I have not directly interacted with customer support, we have been receiving incident reports whenever an...
Read full review of Harness »
Shivendra S.
Senior Director of Engineering - Information Security at Apna
ShiftLeft is not a product we have purchased from an external provider. It is an internally developed solution. There...
Read full review of Qwiet AI »
Ravi Hanok
Senior Software Engineer at a financial services firm
We rely on our internal Harness support team for resolving issues, rather than external support from Harness.
Read full review of Harness »
Harsh Goenka
Cloud Architect at a outsourcing company
Customer support is really great and does really help us.
Read full review of Harness »
Anonymous User
Quality Engineering Lead at a logistics company
We have a direct line of enterprise support from Harness, and we have not faced any customer support issues, with...
Read full review of Harness »

Review 1 of 11

Murat Gultekin
Presales Consultant Solution Architect at Hewlett Packard Enterprise
Support for Chef could be better. It needs improvement.
Read full review of Chef »
PeterForster
Senior Consultant at a tech services company
I have never seen a vendor offer such great support to users, to be honest. I rate the technical support a ten out of...
Read full review of Kemp LoadMaster »
Arun S .
Senior Consultant at a tech services company
I have not contacted technical support.
Read full review of Chef »
K. Rajesh
Senior Consultant Development at Infogain
I would rate customer service as a four out of ten.
Read full review of Chef »
Gijish Vikraman
Manager - Integration (Supply Chain) at a healthcare company
I initially submitted a few tickets regarding MOVEit's capabilities, and our system engineers may have created a few...
Read full review of MOVEit »
Aaron Prashanth
Dev Ops Engineer at Siemens Industry
I am not certain about this because I have never reached out for technical support for Chef SaaS. Probably other...
Read full review of Chef SaaS »
ASM Naushad Alam
Network Manager at a financial services firm
There is a very big gap in the support. We purchase WhatsUp Gold in 2012, then we migrated one time in 2017. But only...
Read full review of WhatsUp Gold »
Rahul Soman
IT Infrastructure Specialist at Dynatrade LLC
The support for this solution is good. I would rate it a four out of five.
Read full review of WhatsUp Gold »
PramodChaudharyDarwha
Manager at TCS
Customer support is really good. I think they are very reachable and they provide a solution whatever we need. We...
Read full review of MarkLogic »
RituRaj
SDE 2 at Virtusa
MarkLogic has been generally good and reliable in my experience. When I connect with them, it is very responsive. I...
Read full review of MarkLogic »
Anonymous User
Cloud Architect at Gallup Organization
Support is a ten out of ten. They are quick to answer and very knowledgeable from the start. They are far better than...
Read full review of Kemp LoadMaster »
Anonymous User
Network Administrator 2 at PUBLIC SCHOOL AND EDUCATION EMPLOYEE RET
Anytime we have issues they are quick to respond and we are giving a tech that knows the answer. We are not handed...
Read full review of Kemp LoadMaster »
Alex Coffey
CEO | Owner at a tech services company
High. They have a very responsive support.
Read full review of Kemp LoadMaster »
Anonymous User
Senior Consultant at Base It
We are satisfied with technical support.
Read full review of Kemp LoadMaster »
Swapnil Chavan
DC Project Delivery Senior Analyst at a financial services firm
We don't really have contact with support. We are not supposed to do this, however, whatever the client is doing...
Read full review of MOVEit »
Anonymous User
Manager of Technology Architecture and Information Security at J.F. Shea Co., Inc.
Kemp customer service is excellent. When I had submitted a ticket for questions I had, the response was almost...
Read full review of Kemp LoadMaster »
Anonymous User
Principal Systems Engineer at World Travel Holdings
Kemp's Support is the best in the business, having opened several tickets with them over the years they have always...
Read full review of Kemp LoadMaster »
Anonymous User
Manager, Building and IT Infrastructure at Gaz Métro Plus, Inc.
Great support, fast and really professional.
Read full review of Kemp LoadMaster »
Anonymous User
Vice President Strategic Development at a hospitality company
Technical support is great. It's 24/7, 365 days a year.
Read full review of Progress OpenEdge RDBMS »
Rakesh Joshi
General Manager at Seriti Resources
I rate Kemp support nine out of 10. Kemp support is good, but LoadMaster is highly stable, so we don't have many...
Read full review of Kemp LoadMaster »
Anonymous User
Network and System Administrator at Guardian Capital Group Ltd
Service is great, easy to work with, and always responsive.
Read full review of Kemp LoadMaster »
Anonymous User
Team Lead at Colan Infotech Private Limited
The technical support is really great and they respond quickly. The people at Kemp were very kind and I got always a...
Read full review of Kemp LoadMaster »
Jakob Kvistgaard
Infrastructure Specialist at a tech services company
Kemp support is great. You always get qualified assistance and the support engineers are friendly and helpful. You...
Read full review of Kemp LoadMaster »
Anonymous User
Assistant Systems Administrator at a non-profit
We have not had contact with technical support.
Read full review of WhatsUp Gold »
Anonymous User
Technical Architecture Support at a tech vendor
My experience with customer support is that we use Cinc, so there is no customer support available.
Read full review of Chef »
Olayinka Adetijanwa
Solution Architect at ReDoy Corporation
I rate customer service and support a ten out of ten.
Read full review of Kemp LoadMaster »
Mahmoud Abd El-Rasol
Network Manager at a financial services firm
I have contacted local support here in Egypt. I had a good experience.
Read full review of WhatsUp Gold »
Manjunath Reddy
Senior Customer Architect at a computer software company
The solution's technical support team is really good, and you can directly contact them regarding any issues.
Read full review of Chef »
Chetan Kousadikar
Senior Software Engineer at Xylem
We have had a good experience with customer service and support. Their response is smooth, prompt and precise. In...
Read full review of Telerik Test Studio »
George Dailey
Security Operations Specialist III at a pharma/biotech company
Their tech support is very good.
Read full review of WhatsUp Gold »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.