Compare HashiCorp vs IS Decisions

HashiCorp

Based on 93 reviews.

IS Decisions

Based on 5 reviews.

Latest Research

Buyer's Guide

HashiCorp Terraform vs. Red Hat Satellite

February 2026

Red Hat Satellite vs. HashiCorp Terraform

Updated: February 2026

Sample Customers

Popular Solutions

HashiCorp Terraform

13 reviews

HashiCorp Vault

12 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

FileAudit

0 reviews

UserLock

0 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Government

14%

Comms Service Provider

10%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Bill H.
Information Technology at a government
We needed to strengthen our access security after being hit by a ransomware attack. Implementing two-factor...
Read full review of UserLock »

Review 1 of 1

Customer Service

Rajib Aich
SR. systems specialists at a financial services firm
Customer support was great.
Read full review of HashiCorp Cloud Platform (HCP) »
Maxim-Chepukov
DevOps Engineer at a tech services company
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
JD Douglas
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
PradeepEppalli
Cloud & DevOps Architect at a tech services company
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at a aerospace/defense firm
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Kerrigon Isaacs
Security Engineer at a computer software company
I have not contacted technical support.
Read full review of HashiCorp Consul »
Olajide Olusegun
Network Team Lead at a tech services company
I did not use the technical support from the vendor.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
UsmanAhmad
Principal DevOps Engineer at a outsourcing company
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
operations Manager at a university
Issues get resolved much more quickly now, with most of these solutions being almost readily available, and if...
Read full review of HashiCorp Cloud Platform (HCP) »
Mykola Pelyp
Senior Azure DevOps Engineer at a computer software company
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Alok M
IAM Consultant at a tech vendor
I have not interacted with any customer support team.
Read full review of HashiCorp Vault »
Anonymous User
Cloud Engineer at a manufacturing company
I have not interacted with customer support yet.
Read full review of HashiCorp Consul »
Anonymous User
Director, Information Technology Audit at a financial services firm
I've not interacted with the customer support team for HashiCorp Cloud Platform (HCP).
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at a energy/utilities company
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »

Review 1 of 30

AntoSebastin
Cyber Security Consultant - APAC at a comms service provider
The technical support for the product is available only via email, not through toll-free numbers or phone calls. If...
Read full review of FileAudit »
Anonymous User
IT Manager at a construction company
I haven't had to contact support, so that's pretty good.
Read full review of UserLock »

Review 1 of 2

Technical Support

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